---
description: Learn more about Inspire price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Inspire Cost & Reviews - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Salon Software](/directory/30028/salon/software) > [Inspire](/software/195805/stx-software)

# Inspire

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> STX Software helps owners manage every aspect of their business in one powerful, intuitive software that runs seamlessly on any device.
> 
> Verdict: Rated **4.2/5** by 29 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Inspire?

Businesses who book appointments, keep client records, take payments, manage inventory, market to their customers, and want to report on areas such as client retention, productivity, and goals.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.2/5** | 29 Reviews |
| Ease of Use | 4.2/5 | Based on overall reviews |
| Customer Support | 4.4/5 | Based on overall reviews |
| Value for Money | 3.9/5 | Based on overall reviews |
| Features | 3.8/5 | Based on overall reviews |
| Recommendation percentage | 70% | (7/10 Likelihood to recommend) |

## About the vendor

- **Company**: STX
- **Founded**: 1981

## Commercial Context

- **Starting Price**: USD 59.00
- **Pricing model**: Flat Rate
- **Pricing Details**: Inspire by STX is a cloud-based monthly subscription service. Please contact STX Software directly for pricing information.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English, Spanish
- **Available Countries**: United States

## Features

- Appointment Management
- Appointment Scheduling
- Calendar Management
- Client Management
- Confirmations/Reminders
- Customer Database
- Electronic Payments
- Email Marketing
- Employee Management
- For Salons and Spas
- Inventory Management
- Loyalty Program
- Multi-Location
- Online Booking
- Payroll Management
- Point of Sale (POS)
- Recurring Appointments
- Reporting & Statistics
- Third-Party Integrations

## Integrations (1 total)

- Clover

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Salon Software](https://www.capterra.com.au/directory/30028/salon/software)

## Related Categories

- [Salon Software](https://www.capterra.com.au/directory/30028/salon/software)
- [Spa Software](https://www.capterra.com.au/directory/30782/spa/software)
- [Fitness Software](https://www.capterra.com.au/directory/30910/fitness/software)

## Alternatives

1. [DaySmart Salon](https://www.capterra.com.au/software/9167/DaySmart-Salon) — 4.4/5 (406 reviews)
2. [Aura Salonware](https://www.capterra.com.au/software/181855/salonos) — 4.6/5 (83 reviews)
3. [Mangomint](https://www.capterra.com.au/software/187593/mangomint) — 4.9/5 (300 reviews)
4. [GlossGenius](https://www.capterra.com.au/software/174830/glossgenius) — 4.8/5 (348 reviews)
5. [Vagaro](https://www.capterra.com.au/software/153752/vagaro) — 4.7/5 (3479 reviews)

## Reviews

### "I like this company and iI wish all happiness for every member on it." — 4.0/5

> **Verified Reviewer** | *8 August 2021* | Hospital & Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: It is very easy to use and I use it to take advantage of my life and work.
> 
> **Cons**: I feel like to use this software and I advice everyone to use it.&#10;It's very easy and useful.
> 
> This software improved everything I had problems with them. &#10;It has high features.

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### "Love this platform" — 5.0/5

> **Melanie** | *7 June 2022* | Professional Training & Coaching | Recommendation rating: 8.0/10
> 
> **Pros**: I love that the software allows you to plan a pleasurable experience for your clients.  It is very robust. It is new and always developing.
> 
> **Cons**: There are some features that I would like to see such as client photo storage and also a way to use other POS systems.  I do not like the way you have to  cancel appointments.
> 
> The customer service far exceeds my expectations.

-----

### "We've used STX since 1990" — 3.0/5

> **Frank** | *2 September 2017*
> 
> **Pros**: We've used STX since 1989 or 1990 so I have a great understanding of the software and the company. The software looks great, it's easy to use and the few features that it includes, work great.
> 
> **Cons**: Attention: 25+ years using STX/SalonTranscripts) &#10;&#10;If you use STX, your data can NOT be converted easily to another software platform using automation, you'd have to hand enter almost, if not, everything-depending on whom you'd switch to &#10;&#10;After several conversations w STX, they have many "reasons" why they haven't updated the functionality of the software and give no timeline as to when. IMHO this is a slick looking dinosaur. Below are just a few reasons for my opinion&#10;&#10;Reports: The reports are cumbersome with multiple data on a single report with no way to choose individual data points to get the information you need and it's lacking in metric flexibility (you get what they think you need), retention report is useless, no reports to track up sells/down sells, no time off tracking...&#10;&#10;Marketing: Automated client marketing is light (5 or 6 different types of emails) lacks customization (you get what THEY think you need with few options) No automatic remind guests that their products likely need replenishing. No two way texting. No mobile/custom branded app for customers and we have to be on our guests mobile device to stay competitive. Difficult to send out test marketing emails, you have to set up a filter to send one to yourself to see how they look. STX mobile app has few features, lacks functionality when compared to what other salon software companies offer...&#10;&#10;There isn't space to write everything that this program lacks. Call me if you'd like to know more

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### "Perfect for busy salons" — 5.0/5

> **Amanda** | *25 July 2019* | Hospitality | Recommendation rating: 10.0/10
> 
> **Pros**: The customer service is top notch\! The support staff is beyond patient and will help to solve any issue or confusions you may have. I never have to wait long for help or answers.
> 
> **Cons**: Permissions and security measures can make some tasks a little more time consuming.

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### "Definitely has it's ups and downs" — 4.0/5

> **Malorie** | *16 May 2019* | Medical Practice | Recommendation rating: 9.0/10
> 
> **Pros**: We are currently on this version of STX (desktop) and were not happy for some very valid reasons but after knowing this someone has so kindly reached out to us and things are looking up from here. I will say this desktop version is easy to use and great for being "old school" but we are looking forward to moving up to the new web based software. What we have liked about this version the most is being desktop and not worrying about it being web based. I don't know why that has scared me but it just has. I have done a lot of research moving forward about the new Cloud software and surprisingly I am looking forward to taking ahold of that software and pressing on.
> 
> **Cons**: The lack of evolving with the newer features that are out there. How slow it is verses (I am positive) how much faster the cloud will be\! And the lack of trust from our first set of issues, but that is resolved now\! Thankful for a team that will fight for their customers\!
> 
> Okay so we have had our reasons for trust issues and just feeling like we were another number with this company. However, I was reached out to and for the first time since all of this occurred, I actually felt like we were cared about by this company and asked to stay and give the demonstration another try. I am going to have a second demo with STX Cloud and work with them on the things I am way more familiar with now and hopefully move forward with possibly them, and see where the outcome goes from here. They have excellent customer service as far as how they treat you. My issue with the service was the question of why we were not asked appropriate questions to make sure we were always on the right plan that fit our needs, and checked on. However, after getting that off of my chest with someone who cared enough to reach out after placing my review, they made me feel better about trusting them again. Excited for the future\! Will review the Cloud version later on\!

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## Links

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| en | <https://www.capterra.com/p/195805/STX-Software/> |
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| fr-CA | <https://fr.capterra.ca/software/195805/stx-software> |
| fr-LU | <https://www.capterra.lu/software/195805/stx-software> |

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