--- description: Learn more about Carepatron price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Carepatron Cost & Reviews - Capterra Australia 2026 --- Breadcrumb: [Home](/) > [Assisted Living Software](/directory/10034/assisted-living/software) > [Carepatron](/software/195467/care-patron) # Carepatron Canonical: https://www.capterra.com.au/software/195467/care-patron Page: 1 / 35\ Next: [Next page](https://www.capterra.com.au/software/195467/care-patron?page=2) > Carepatron is a beautiful, easy, and affordable practice management software built for healthcare teams and the people they serve. > > Verdict: Rated **4.4/5** by 844 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Carepatron? Therapists, counselors, health coaches, mental health professionals, nurses, general practitioners, physical therapists, psychiatrists, psychologists, social workers, dietitians, and chiropractors. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 844 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support | 4.5/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Carepatron - **Founded**: 2019 ## Commercial Context - **Starting Price**: USD 0.00 - **Pricing model**: Flat Rate (Free version available) (Free Trial) - **Pricing Details**: Limited-time offer: 50% off for 6 months + additional 20% for yearly subscription - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Arabic, Brazilian Portuguese, Chinese, Danish, Dutch, English, European Portuguese, Finnish, French, German, Greek, Hebrew, Hindi, Indonesian, Italian, Japanese, Korean, Malay, Norwegian, Polish, Portuguese, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Vietnamese - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more ## Features - Activity Dashboard - Appointment Management - Assessment Management - Automated Scheduling - Billing & Invoicing - Care Plan Management - Claims Management - Client Management - Coding Assistance - Communication Management - Compliance Management - Confirmations/Reminders - Contact Management - Customisable Forms - Data Security - Decision Support Systems - Document Management - EMR/EHR - Email Reminders - Faculty/Staff Management - For Healthcare - For Long Term Care - For Medical Purposes - For Physical Therapy - HIPAA Compliant - Initial Assessments - Meal/Nutrition Management - Medical Billing - Medication History - Multi-Location - Multi-Provider Practice - Online Payments - Patient Communications - Patient Management - Patient Portal - Patient Questionnaires - Payment Processing - Physician Scheduling - Point of Care System - Recurring Appointments - Reminders - Remote Treatment Planning - Reporting & Statistics - Reporting/Analytics - Rescheduling - Scheduling - Third-Party Integrations - Treatment Planning - Video Conferencing - Workflow Management ... and 17 more features ## Integrations (12 total) - Doxy.me - FreshBooks - Google Calendar - Google Tag Manager 360 - Microsoft Outlook - QuickBooks Online - Sage Accounting - Stripe - Wave - Xero - Zoom Phone - Zoom Workplace ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Assisted Living Software](https://www.capterra.com.au/directory/10034/assisted-living/software) ## Related Categories - [Assisted Living Software](https://www.capterra.com.au/directory/10034/assisted-living/software) - [Long Term Care Software](https://www.capterra.com.au/directory/30109/long-term-care/software) - [Patient Engagement Software](https://www.capterra.com.au/directory/31085/patient-engagement/software) - [Medical Software](https://www.capterra.com.au/directory/20029/medical-practice-management/software) - [Medical Booking Software](https://www.capterra.com.au/directory/30027/medical-scheduling/software) ## Alternatives 1. [EHR YOUR WAY](https://www.capterra.com.au/software/118789/ehr-your-way) — 4.9/5 (527 reviews) 2. [Alleva](https://www.capterra.com.au/software/180899/alleva) — 4.5/5 (282 reviews) 3. [SimplePractice](https://www.capterra.com.au/software/130710/simplepractice) — 4.6/5 (2822 reviews) 4. [TheraNest](https://www.capterra.com.au/software/130400/theranest-mental-health) — 4.4/5 (1030 reviews) 5. [CounSol.com](https://www.capterra.com.au/software/124769/counsol-com) — 4.7/5 (828 reviews) ## Reviews ### "Easy to use" — 3.0/5 > **Josephine** | *25 March 2026* | Nonprofit Organization Management | Recommendation rating: 5.0/10 > > **Pros**: User-friendly menu Intuitive client data entry Templates and forms Clean interface Easy to use for non-IT minded people Tags, team, status and view-flexibility in client section Custom fields for client info > > **Cons**: Lack of notifications when new forms are completed, lack of flexibility about who gets notified and how Inability to score answers to questions in forms Great intake workflows but nothing for discharge Inability to generate and export easy statistics based on variables among clients (e.g. a graph based on status) or as a result of scored forms > > I was disappointed to find out that Carepatron was still in very early stages of development when I first signed up. Quite a few features were not yet available and I still feel like I am looking at the very beginnings of what will be a great product in a two or three years time. Although support has been great and feedback has been welcomed, I am devastated I have committed to this system as it turns out it is too limited for what I need right now. I know somethings are in progress, and I appreciate software like this will always be a work in progress, but I would not have signed up had I known so many fetaures were in the pipeline and not yet completed. Perhaps Carepatron is better suited to sole operators rather than our organisation with 10+ staff and hundreds of clients and contacts. ----- ### "New business owner" — 5.0/5 > **Fatma** | *31 March 2026* | Mental Health Care | Recommendation rating: 10.0/10 > > **Pros**: Very intuitive and easy to use. Handles everything I could need as someone starting a new business from appointment bookings, case note management, invoicing and even emails. The templates feature and database is wonderful as well. The customer support has been above and beyond. > > **Cons**: I would like to be able to host meetings with other service providers who are not clients on the platform as that is not an option right now. > > Fantastic. Has made starting and providing a new service smooth sailing. I have used other platforms in different work settings and this one is above the rest. ----- ### "Love it but sadly doesn't integrate with Medicare" — 4.0/5 > **Leigh** | *19 January 2025* | Mental Health Care | Recommendation rating: 8.0/10 > > **Pros**: I love using it, it is easy to use, aesthetically pleasing, can navigate across the system easily. Always doing updates and improving the system. Respond quickly to requests and difficulties. The billing system is brilliant except I don't use it due to no integration with Medicare. Excellent templates and form builders > > **Cons**: No integration with Medicare. A big let down as 90% of my clients submit Medicare claims :(. It was slow for clients to fill in their intake forms, the software would pause or glitch halfway through and they would loose their form or get frustrated and not submit, so had to do in session time, and also waste time in session checking if they had read and signed essential documents consent signatures etc.. because they forgot they had not completed the forms because of the software glitch. I lost a couple of clients from this as they got so frustrated with the process. Considering they were coming for depression, anxiety and anger issues, this extra negative experience first up, put them off seeing me :( I nearly closed my account and was going to go to another software due to this, however I think they ironed out the problem now as no client has complained about this lately. When I go to rebook, it will allow booking on a time slot that is already taken, so I have to waste time shifting back and forth making sure that I haven't double booked. setting up the referral letters has been tricky and I still can't get it to work properly. > > 4 stars. I really need Medicare, so as much as I love using Carepatron, I am likely to move over to another platform this year so I can integrate with medicare / Xero to keep my accountant happy. ----- ### "Does everything I need" — 5.0/5 > **Joel** | *24 March 2026* | Alternative Medicine | Recommendation rating: 8.0/10 > > **Pros**: It has such a simple interface and does all that I need. The price point is right for what I need, and the team has always been super responsive to any questions I might have. > > **Cons**: This might not be a conn of the site but of how I use it, but I would like a few less clicks to get to the template note format I have set up and use for all client. > > Very positive experience use Carepatron and would recommend it. For context, I am a single practitioner clinic working from home, still completing student hours so not charging yet and mostly use the booking and note-taking features. ----- ### "Carepatron Review" — 4.0/5 > **JUSTINE** | *27 March 2026* | Mental Health Care | Recommendation rating: 9.0/10 > > **Pros**: Overall very user friendly. I like the automated workflows such as client reminders and sending intake forms. I like the easy to make or edit templates. > > **Cons**: A big challenge for me as a counsellor is that when I share my screen, the view of the client disappears. At the same time, I have raised this with Carepatron and they are receptive of feedback, and it seems like at some point this issue will be fixed. ----- Page: 1 / 35\ Next: [Next page](https://www.capterra.com.au/software/195467/care-patron?page=2) ## Links - [View on Capterra](https://www.capterra.com.au/software/195467/care-patron) ## This page is available in the following languages | Locale | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | ----- ## Structured Data