---
description: Learn more about BuildOps price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: BuildOps Cost & Reviews - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [HVAC Software](/directory/30107/hvac/software) > [BuildOps](/software/194155/buildops)

# BuildOps

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> Software for commercial contractors that manages workflows, quoting and invoicing, service agreements, projects, and reports.
> 
> Verdict: Rated **4.5/5** by 151 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses BuildOps?

Designed for commercial contractors—including HVAC, mechanical, electrical, plumbing, refrigeration, fire and safety—BuildOps helps streamline business operations and team management.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.5/5** | 151 Reviews |
| Ease of Use | 4.5/5 | Based on overall reviews |
| Customer Support | 4.7/5 | Based on overall reviews |
| Value for Money | 4.4/5 | Based on overall reviews |
| Features | 4.3/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: BuildOps
- **Location**: Santa Monica, US
- **Founded**: 2018

## Commercial Context

- **Pricing model**: Other
- **Pricing Details**: Please contact BuildOps directly for pricing information.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Canada, United States

## Features

- Alerts/Notifications
- Availability Management
- Billing & Invoicing
- Calendar Management
- Client Tracking
- Contact Database
- Customer Database
- Customer Management
- Dispatch Management
- Electronic Signature
- Equipment Tracking
- For Commercial and/or Industrial Electrical Contractors
- GPS
- Inventory Management
- Invoice Management
- Job Costing
- Job Management
- Job Scheduling
- Job Tracking
- Maintenance Scheduling
- Mobile Access
- Mobile App
- Online Time Clock
- Preventive Maintenance
- Project Scheduling
- Quotes/Estimates
- Real-Time Updates
- Reporting & Statistics
- Routing
- Scheduling
- Service History
- Technician Management
- Time Tracking
- Work Order Management

## Integrations (7 total)

- NetSuite
- QuickBooks Desktop
- QuickBooks Online
- QuickBooks Online Advanced
- Sage Intacct
- Viewpoint Spectrum
- Viewpoint Vista

## Support Options

- Email/Help Desk
- Knowledge Base
- Phone Support
- Chat

## Category

- [HVAC Software](https://www.capterra.com.au/directory/30107/hvac/software)

## Related Categories

- [HVAC Software](https://www.capterra.com.au/directory/30107/hvac/software)
- [Electrical Contractor Software](https://www.capterra.com.au/directory/31006/electrical-contractor/software)
- [Field Service Management Software](https://www.capterra.com.au/directory/10009/field-service-management/software)
- [Maintenance Management Software](https://www.capterra.com.au/directory/30058/maintenance-management/software)
- [Service Dispatch Software](https://www.capterra.com.au/directory/30059/service-dispatch/software)

## Alternatives

1. [ServiceTitan](https://www.capterra.com.au/software/150053/servicetitan) — 4.3/5 (325 reviews)
2. [Jobber](https://www.capterra.com.au/software/127994/jobber) — 4.6/5 (1420 reviews)
3. [FieldPulse](https://www.capterra.com.au/software/153475/fieldpulse) — 4.6/5 (412 reviews)
4. [Connecteam](https://www.capterra.com.au/software/153140/connecteam) — 4.6/5 (5060 reviews)
5. [Service Fusion](https://www.capterra.com.au/software/135788/service-fusion) — 4.3/5 (290 reviews)

## Reviews

### "New user and happy\!" — 5.0/5

> **Ashton** | *1 July 2024* | Construction | Recommendation rating: 10.0/10
> 
> **Pros**: The ease of use and integration of new technology.
> 
> **Cons**: Getting to pipeline is a little difficult, but I might just not see it.
> 
> It’s been a great experience so far. We just started the implementation and use process. So far so good

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### "BuildOps honest review" — 4.0/5

> **Darrin** | *16 August 2024* | Facilities Services | Recommendation rating: 9.0/10
> 
> **Pros**: Easy software to navigate and use efficiently
> 
> **Cons**: Occasional slow page load times requiring refresh
> 
> Overall I am very happy with BuildOps. It is a very intuitive system to use and just "makes sense".
The customer support has been absolutely phenomenal. I always get a real person on the phone when I call. When I email, I get a response back usually within a couple of hours. If there is an issue that requires a little research, they regularly email me with updates. 
I only have one gripe that has been consistent - there are times during the day, usually in the morning, where it can take several seconds for a page to completely load, sometimes requiring a refresh of the page. It is not a deal breaker, and I am not 100% sure I can pin it on BO and not my ISP, firewall, or other internal issue. It does get frustrating when I am on the phone with a customer or tech and have to wait for pages to load.
I highly recommend BuildOps to a service/trade company whose business model would benefit from a job tracking program.

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### "Been trying to implement for a year and still not working\!" — 1.0/5

> **Ronnie** | *11 December 2025* | Construction | Recommendation rating: 0.0/10
> 
> **Cons**: Been trying to implement for a year and still not working\!
> 
> Horrible experience\!\! Been trying to implement for a year and still not working\!

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### "Buildops Is Great" — 4.0/5

> **Bonnie** | *1 October 2024* | Construction | Recommendation rating: 9.0/10
> 
> **Pros**: Very user friendly and how the system is broken out by sections.
> 
> **Cons**: I wish the report creation was a little easier to process.
> 
> Overall capabilities of Buildops works well for our business. The amazing part about Buildops is the support that we receive from our CSM.

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### "Review from Ralph" — 5.0/5

> **Ralph** | *21 October 2024* | Construction | Recommendation rating: 10.0/10
> 
> **Pros**: I like that it gives us real time information how how well we quoted Service Agreements. I also really like how I can attach equipment manuals to the Service Agreements.
> 
> **Cons**: I don't like that I'm unable to make changes to the Asset Checklist after they have been attached to an Agreement. If we clone them and the old ones are still there it really adds a lot of scrolling to find the correct Checklist. Also, the checklist don't show up in alphabetical/ numerical order in the drop down section on Service Agreements.
> 
> Tech Support is amazing\! Overall I'm a big fan of BuildOps.

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## Links

- [View on Capterra](https://www.capterra.com.au/software/194155/buildops)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/194155/BuildOps/> |
| en-AE | <https://www.capterra.ae/software/194155/buildops> |
| en-AU | <https://www.capterra.com.au/software/194155/buildops> |
| en-CA | <https://www.capterra.ca/software/194155/buildops> |
| en-GB | <https://www.capterra.co.uk/software/194155/buildops> |
| en-IE | <https://www.capterra.ie/software/194155/buildops> |
| en-IL | <https://www.capterra.co.il/software/194155/buildops> |
| en-IN | <https://www.capterra.in/software/194155/buildops> |
| en-NZ | <https://www.capterra.co.nz/software/194155/buildops> |
| en-SG | <https://www.capterra.com.sg/software/194155/buildops> |
| en-ZA | <https://www.capterra.co.za/software/194155/buildops> |
| fr | <https://www.capterra.fr/software/194155/buildops> |
| fr-BE | <https://fr.capterra.be/software/194155/buildops> |
| fr-CA | <https://fr.capterra.ca/software/194155/buildops> |
| fr-LU | <https://www.capterra.lu/software/194155/buildops> |

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