---
description: Learn more about BuildOps price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: BuildOps Cost & Reviews - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [HVAC Software](/directory/30107/hvac/software) > [BuildOps](/software/194155/buildops)

# BuildOps

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> Software for commercial contractors that manages workflows, quoting and invoicing, service agreements, projects, and reports.
> 
> Verdict: Rated **4.4/5** by 177 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses BuildOps?

Designed for commercial contractors—including HVAC, mechanical, electrical, plumbing, refrigeration, fire and safety—BuildOps helps streamline business operations and team management.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.4/5** | 177 Reviews |
| Ease of Use | 4.4/5 | Based on overall reviews |
| Customer Support | 4.5/5 | Based on overall reviews |
| Value for Money | 4.3/5 | Based on overall reviews |
| Features | 4.2/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: BuildOps
- **Location**: Santa Monica, US
- **Founded**: 2018

## Commercial Context

- **Pricing model**: Other
- **Pricing Details**: Please contact BuildOps directly for pricing information.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Canada, United States

## Features

- Alerts/Notifications
- Availability Management
- Billing & Invoicing
- Calendar Management
- Client Tracking
- Contact Database
- Customer Database
- Customer Management
- Dispatch Management
- Electronic Signature
- Equipment Tracking
- For Commercial and/or Industrial Electrical Contractors
- GPS
- Inventory Management
- Invoice Management
- Job Costing
- Job Management
- Job Scheduling
- Job Tracking
- Maintenance Scheduling
- Mobile Access
- Mobile App
- Online Time Clock
- Preventive Maintenance
- Project Scheduling
- Quotes/Estimates
- Real-Time Updates
- Reporting & Statistics
- Routing
- Scheduling
- Service History
- Technician Management
- Time Tracking
- Work Order Management

## Integrations (7 total)

- NetSuite
- QuickBooks Desktop
- QuickBooks Online
- QuickBooks Online Advanced
- Sage Intacct
- Viewpoint Spectrum
- Viewpoint Vista

## Support Options

- Email/Help Desk
- Knowledge Base
- Phone Support
- Chat

## Category

- [HVAC Software](https://www.capterra.com.au/directory/30107/hvac/software)

## Related Categories

- [HVAC Software](https://www.capterra.com.au/directory/30107/hvac/software)
- [Electrical Contractor Software](https://www.capterra.com.au/directory/31006/electrical-contractor/software)
- [Field Service Management Software](https://www.capterra.com.au/directory/10009/field-service-management/software)
- [Maintenance Management Software](https://www.capterra.com.au/directory/30058/maintenance-management/software)
- [Service Dispatch Software](https://www.capterra.com.au/directory/30059/service-dispatch/software)

## Alternatives

1. [ServiceTitan](https://www.capterra.com.au/software/150053/servicetitan) — 4.3/5 (339 reviews)
2. [FieldPulse](https://www.capterra.com.au/software/153475/fieldpulse) — 4.6/5 (490 reviews)
3. [Jobber](https://www.capterra.com.au/software/127994/jobber) — 4.6/5 (1475 reviews)
4. [Service Fusion](https://www.capterra.com.au/software/135788/service-fusion) — 4.3/5 (308 reviews)
5. [ServiceBox](https://www.capterra.com.au/software/136363/servicebox) — 4.3/5 (168 reviews)

## Reviews

### "Executive Assistant" — 5.0/5

> **Whitney** | *14 April 2026* | Mechanical or Industrial Engineering | Recommendation rating: 10.0/10
> 
> **Pros**: It has been a way easier system than our previous CRM.  Learning to use it was a quicker adjustment than expected and the esthetics of BuildOps is pleasing.
> 
> **Cons**: There has been a few bugs with it for my techs and we have to clear cache way more often than I would expect to get things to work better again.
> 
> Smooth transition to it, with a lot of tools in the system that helps us with our everyday jobs.  They also are constantly updating their software and process to allow changes that are needed from feedback\!

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### "it is ok at best" — 3.0/5

> **chelsea** | *20 April 2026* | Utilities | Recommendation rating: 5.0/10
> 
> **Pros**: The Project Management module is not user-friendly. Completing a change order requires too many steps, which discourages us from utilizing this module. While it is cheaper than other operational software, it does offer good value for the money. However, the application of sales tax to invoices is inconsistent. Each month, we have to reconcile to determine which invoices were incorrectly charged sales tax despite being exempt. 

Additionally, the syncing between our operations and finance software is not consistently reliable. The Purchase Order workflow lacks the necessary automation for manual tasks. We need a bi-directional flow between SAGE and BuildOps. Furthermore, the payment processing system does not allow the business to choose how to handle the absorption of processing fees.

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### "BuildOps is great for a service" — 4.0/5

> **Jeannette** | *27 April 2026* | Construction | Recommendation rating: 6.0/10
> 
> **Pros**: BuildOps is very progressive in some fields.  You can also have all your company information all in 1 accounting system
> 
> **Cons**: Not being able to delete incorrect info, it has to be archived "in a sense" but that fills BuildOps with too much data
> 
> I can get online help right away.  There are times that BuildOps can be very difficult.  Requires lots of training.  I don't believe it's user friendly

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### "Our team likes BuildOps" — 5.0/5

> **Les** | *19 March 2026* | Electrical/Electronic Manufacturing | Recommendation rating: 10.0/10
> 
> **Pros**: Easy to use and implement. Sync's well with QB's desktop. Good job and time management.  Allows us to send invoices the day after the job is completed
> 
> **Cons**: Would be nice if it could have a bill reader to add costs to jobs
Also it would be good if BuildOps would allow us to to do price adjustments by importing updated pricing instead of going through the data team
> 
> Very good experience. Easy to create an invoice from a job or just a simple invoice for a cash sale.
Tech support and training are second to none\!

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### "Don’t waste your money" — 1.0/5

> **Pam** | *22 December 2025* | Construction | Recommendation rating: 0.0/10
> 
> **Pros**: There really isn’t much positive I can say about BuildOps.  Low entry costs, for the program, but high end user support required.
> 
> **Cons**: Problems with sync errors or no sync errors.  Items will sync with Quickbooks and BO thinks it hasn’t so it will export into QB multiple times.  Conversely, it will think it’s interfaced and if had not exported to WB
> 
> Poor experience, we gave up Click Up for this ineffective program which requires constant verification of the data it exported.

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## Links

- [View on Capterra](https://www.capterra.com.au/software/194155/buildops)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/194155/BuildOps/> |
| en-AE | <https://www.capterra.ae/software/194155/buildops> |
| en-AU | <https://www.capterra.com.au/software/194155/buildops> |
| en-CA | <https://www.capterra.ca/software/194155/buildops> |
| en-GB | <https://www.capterra.co.uk/software/194155/buildops> |
| en-IE | <https://www.capterra.ie/software/194155/buildops> |
| en-IL | <https://www.capterra.co.il/software/194155/buildops> |
| en-IN | <https://www.capterra.in/software/194155/buildops> |
| en-NZ | <https://www.capterra.co.nz/software/194155/buildops> |
| en-SG | <https://www.capterra.com.sg/software/194155/buildops> |
| en-ZA | <https://www.capterra.co.za/software/194155/buildops> |
| fr | <https://www.capterra.fr/software/194155/buildops> |
| fr-BE | <https://fr.capterra.be/software/194155/buildops> |
| fr-CA | <https://fr.capterra.ca/software/194155/buildops> |
| fr-LU | <https://www.capterra.lu/software/194155/buildops> |

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