---
description: Learn more about Codenica price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Codenica Cost & Reviews - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [IT Asset Management Software](/directory/30077/it-asset-management/software) > [Codenica](/software/192904/codenica-inventory)

# Codenica

Canonical: https://www.capterra.com.au/software/192904/codenica-inventory

> Codenica Help Desk \& Service Desk Software, with integrated Asset Management, centralizes asset management and client communication.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Who Uses Codenica?

Designed for small businesses and enterprises, Codenica's cloud-based asset management software also integrates a robust helpdesk and ticketing system. Starting at $29/month.

## About the vendor

- **Company**: Codenica
- **Location**: Elblag, Poland

## Commercial Context

- **Starting Price**: USD 15.00
- **Pricing model**: Per User (Free Trial)
- **Pricing Details**: Codenica offers flexible and scalable pricing plans for its Help Desk \& Service Desk Software integrated with Asset Management. Here's a comprehensive overview of the available subscription plans and add-ons:

Subscription Plans:

Starter Plan:
Price: $29/month per agent (billed annually) or $35/month (billed monthly)
Features: 1,000 inventory items per account, 10 GB file storage per account, Archive of last 25 chats, 25 messages, and 5 portal messages per account, 100 knowledge base articles per account, Includes core features such as Client Portal, Live Chat, Messaging System, Knowledge Base, Asset Management, and Ticket Management.

Plus Plan:
Price: $39/month per agent (billed annually) or $47/month (billed monthly)
Features: 2,000 inventory items per account, 25 GB file storage per account, Archive of last 50 chats, 50 messages, and 10 portal messages per account, 250 knowledge base articles per account, Includes all Starter Plan features plus additional storage and capacity.

Enterprise Plan:
Price: $49/month per agent (billed annually) or $59/month (billed monthly)
Features: 3,000 inventory items per account, 50 GB file storage per account, Archive of last 100 chats, 100 messages, and 20 portal messages per account, 500 knowledge base articles per account, Includes all Plus Plan features plus advanced ITSM/ITIL-compliant features like Change Management, Problem Management, and Release Management.

Add-On Packages:

Inventory Add-On Pack:
Price: $10/month per 1,000 additional inventory items (billed annually) or $12/month (billed monthly)

File Storage Add-On Pack:
Price: $10/month per 100 GB additional storage (billed annually) or $12/month (billed monthly)

Communication Add-On Pack:
Price: $10/month for an additional archive of last 100 chats, 100 messages, and 20 portal messages (billed annually) or $12/month (billed monthly)

Knowledge Base Add-On Pack:
Price: $10/month per 1,000 additional articles (billed annually) or $12/month (billed monthly)

Key Features Available Across All Plans:

Access Management:
Concurrent licensing model allowing multiple users per account. Agent and Administrator roles with configurable permissions. Free Viewer role providing read-only access.

Work Management:
Real-time data updates and collision detection. Multiple display views: Grid View, Table View, Detailed View. Bulk editing and relationship creation among items.

Asset Management:
Manage various asset types and associate them with relevant documents and vendors. Customizable asset properties, access rights, and themes.

Live Chat and Messaging:
Real-time communication with agents and clients. Integrated chat and messaging within the Client Portal.

Client Portal:
Self-service hub with customizable settings and branding. Access to knowledge base, live chat, and ticketing system. Assigned assets and documents viewable by clients/employees.

ITSM/ITIL-Compliant Features (Enterprise Plan):

Change Management:
Plan and record change processes, ensuring minimal risk and disruption. Attach relevant assets and documents to changes.

Problem Management:
Analyze root causes and prevent future issues. Link problems with tickets, changes, and releases.

Release Management:
Manage release processes to ensure smooth deployment and minimize user impact.

Frequently Asked Questions:

Are tickets limited?
No, tickets are unlimited and included in the subscription fee.

What is the Free Viewer role?
A read-only access account ideal for management or accounting.

Can multiple people use one account?
Yes, accounts are licensed concurrently, allowing multiple users (not simultaneously).

What types of assets can be managed?
Any type, customizable to your needs.

What happens when limits are reached?
The application continues to work, but you cannot add/edit items beyond the limit. Additional capacity can be purchased via Add-On Packages.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English, French, German, Italian, Polish, Spanish, Ukrainian
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more

## Features

- Alerts/Notifications
- Asset Tracking
- Audit Management
- Barcode/Ticket Scanning
- Change Management
- Compliance Tracking
- Configuration Management
- Contract/License Management
- Cost Tracking
- Inventory Management
- Reporting/Analytics
- Supplier Management
- Support Ticket Management

## Support Options

- Email/Help Desk

## Category

- [IT Asset Management Software](https://www.capterra.com.au/directory/30077/it-asset-management/software)

## Alternatives

1. [Iru](https://www.capterra.com.au/software/181954/Iru) — 4.9/5 (478 reviews)
2. [ACMP Suite](https://www.capterra.com.au/software/175522/acmp-inventory) — 4.5/5 (173 reviews)
3. [PDQ Deploy & Inventory](https://www.capterra.com.au/software/174535/pdq-deploy) — 4.8/5 (341 reviews)
4. [Wasp Asset](https://www.capterra.com.au/software/80853/assetcloud) — 4.5/5 (376 reviews)
5. [Firstbase](https://www.capterra.com.au/software/1055268/firstbase) — 4.5/5 (10 reviews)

## Links

- [View on Capterra](https://www.capterra.com.au/software/192904/codenica-inventory)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/192904/Codenica-Inventory/> |
| en-AE | <https://www.capterra.ae/software/192904/codenica-inventory> |
| en-AU | <https://www.capterra.com.au/software/192904/codenica-inventory> |
| en-CA | <https://www.capterra.ca/software/192904/codenica-inventory> |
| en-GB | <https://www.capterra.co.uk/software/192904/codenica-inventory> |
| en-IE | <https://www.capterra.ie/software/192904/codenica-inventory> |
| en-IL | <https://www.capterra.co.il/software/192904/codenica-inventory> |
| en-IN | <https://www.capterra.in/software/192904/codenica-inventory> |
| en-NZ | <https://www.capterra.co.nz/software/192904/codenica-inventory> |
| en-SG | <https://www.capterra.com.sg/software/192904/codenica-inventory> |
| en-ZA | <https://www.capterra.co.za/software/192904/codenica-inventory> |

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