---
description: Learn more about TriNet price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs.
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title: TriNet Cost & Reviews - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [PEO Software](/directory/32442/peo/software) > [TriNet](/software/192254/trinet)

# TriNet

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> PEO and ASO solutions, featuring an effective HR platform with self-service and mobile tools to manage your human resources needs.
> 
> Verdict: Rated **3.9/5** by 145 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses TriNet?

Small and medium size businesses.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **3.9/5** | 145 Reviews |
| Ease of Use | 4.0/5 | Based on overall reviews |
| Customer Support | 3.8/5 | Based on overall reviews |
| Value for Money | 3.4/5 | Based on overall reviews |
| Features | 3.8/5 | Based on overall reviews |
| Recommendation percentage | 70% | (7/10 Likelihood to recommend) |

## About the vendor

- **Company**: TriNet Group
- **Founded**: 1988

## Commercial Context

- **Pricing Details**: Please contact TriNet Group for pricing details.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- 360 Degree Feedback
- Applicant Tracking
- Approval Process Control
- Benefits Management
- Candidate Management
- Compliance Management
- Employee Database
- Employee Management
- Goal Setting/Tracking
- Interview Management
- Job Posting
- Mobile App
- Onboarding
- Payroll Management
- Performance Review Management
- Recruitment Management
- Reporting/Analytics
- Self Service Portal
- Surveys & Feedback
- Time & Attendance
- Time Tracking
- Training Management

## Integrations (18 total)

- 360Learning
- BambooHR
- Boon
- Box
- Carta
- Electric AI
- G-P
- Google Cloud
- Greenhouse
- JazzHR
- Lattice
- Multiplier
- Okta
- OneLogin
- QuickBooks Online

... and 3 more integrations

## Support Options

- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [PEO Software](https://www.capterra.com.au/directory/32442/peo/software)

## Related Categories

- [PEO Software](https://www.capterra.com.au/directory/32442/peo/software)
- [Expense Report Software](https://www.capterra.com.au/directory/30559/expense-report/software)
- [Performance Management Software](https://www.capterra.com.au/directory/30061/performance-appraisal/software)
- [Recruitment Software](https://www.capterra.com.au/directory/30602/recruiting/software)
- [Time and Expense Software](https://www.capterra.com.au/directory/30080/time-and-expense/software)

## Alternatives

1. [ADP Workforce Now](https://www.capterra.com.au/software/155895/workforcenow) — 4.4/5 (7171 reviews)
2. [Paychex Flex](https://www.capterra.com.au/software/119841/paychex-flex) — 4.2/5 (1787 reviews)
3. [Gusto](https://www.capterra.com.au/software/131882/gusto) — 4.6/5 (4191 reviews)
4. [Dayforce HCM](https://www.capterra.com.au/software/114628/dayforce-hcm) — 4.3/5 (1054 reviews)
5. [QuickBooks Payroll](https://www.capterra.com.au/software/174981/quickbooks) — 4.4/5 (975 reviews)

## Reviews

### "Comprehensive HR Services" — 5.0/5

> **Hussein** | *18 July 2025* | Information Technology & Services | Recommendation rating: 8.0/10
> 
> **Pros**: Payroll processing, tax filing, benefits administration, onboarding, and employee relations all in one platform.
> 
> **Cons**: TriNet can be expensive, especially for small businesses. Costs are typically per employee per month or a percentage of payroll, which adds up.

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### "Small business beware" — 1.0/5

> **Marcus** | *26 July 2024* | Real Estate | Recommendation rating: 0.0/10
> 
> **Pros**: TriNet should be a good platform for streamlining payroll and healthcare. Unfortunately their service fails them continuously.
> 
> **Cons**: Bureaucracy and bullying. 
Complete failure to deliver R\&D tax credits over a FOUR YEAR period.
If you are a small business do not allow TriNet to claim your R\&D tax credits as we have been trying to recover our from them for over 3 years. 
TriNet give no assistance or service in filing for these refunds and then blame you, the small business customer for missing details. They then withhold you refunds until ALL of their customers returns are approved by the IRS so you are actually penalised for being a TriNet subscriber.
TriNet explain aware their service failures as policy and consistently fail in onboarding and support. They are actually very damaging to small businesses as they will terminate your contract for minor infractions with no notice and no ability to remedy. 
When they terminate your contract they withhold your employees payroll despite the fact that they have no credit risk.
> 
> Awful.
Poor training
Poor communication
Poor onboarding
Bullying 
Bureaucracy

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### "User friendly software for smaller businesses with one location." — 4.0/5

> **Amanda** | *20 October 2025* | Human Resources | Recommendation rating: 7.0/10
> 
> **Pros**: I used TriNet when it was still Zenefits. Overall, I think the software was very easy to use for payroll and employee pay, benefits administration, performance reporting and tracking, onboarding, and employee management. I will say, the program was easy to navigate, which allowed for a very minimal learning curve, which I appreciated.
> 
> **Cons**: I would not recommend TriNet if you have multiple companies that you need to manage within one system. This made payroll management and running reports quite the ordeal. I had to run the same report, in each company profile, and then combine the data. When you're doing this for 8 companies, it can be annoying. The other thing about TriNet was the payroll compliance issues. It would take a representative FOREVER to acknowledge receipt and then even longer for an answer. I had to stay on top of them constantly.
> 
> TriNet is very user friendly, easy to navigate and great for a small business. It is intuitive and somewhat customizable. I can't say it was a great value for money. For less costs, we could have switched to UKG. We ended up leaving them for ADP due to having multiple companies that we needed to manage that TriNet was just not capable of doing under one dashboard.

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### "Good for small US subsidiaries but expensive, watch the minimums" — 3.0/5

> **Sandeep** | *17 December 2025* | Biotechnology | Recommendation rating: 6.0/10
> 
> **Pros**: Allowed us to run payroll for our US subsidiary starting at a low number of employees, which was critical as a German company expanding to the US. Benefits integration worked well and saved us from managing multiple vendors.
> 
> **Cons**: Extremely expensive per employee. Software felt clunky and dated. Most critically, don't dip below their employee minimum.
> 
> TriNet served its purpose as our first US payroll solution and handled the basics competently. The low employee minimum made them accessible when we were just starting out. However, the cost became hard to justify as we grew, and their inflexibility when we temporarily dropped below minimums forced us to switch. Good starter solution for EU companies entering the US market, but be aware of the price premium and contractual requirements.

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### "TriNet is the only employee payroll system you’ll need\!" — 5.0/5

> **Verified Reviewer** | *16 December 2025* | Information Technology & Services | Recommendation rating: 10.0/10
> 
> **Pros**: TriNet is an extremely reliable platform. My team and I utilize this for any information and processes related to payroll and HR mangament, as well as tax forms\!
> 
> **Cons**: Nothing, TriNet has provided everything we need across the board to access our data related to payroll, tax information, and HR related data.
> 
> TriNet is a holistic platform for all of our HR and payroll needs. It’s easy to use, secure, and overall reliable\!

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## Links

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| en-AU | <https://www.capterra.com.au/software/192254/trinet> |
| en-CA | <https://www.capterra.ca/software/192254/trinet> |
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