---
description: Learn more about TriNet price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: TriNet Cost & Reviews - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [PEO Software](/directory/32442/peo/software) > [TriNet](/software/192254/trinet)

# TriNet

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> PEO and ASO solutions, featuring an effective HR platform with self-service and mobile tools to manage your human resources needs.
> 
> Verdict: Rated **4.0/5** by 164 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses TriNet?

Small and medium size businesses.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.0/5** | 164 Reviews |
| Ease of Use | 4.0/5 | Based on overall reviews |
| Customer Support | 3.9/5 | Based on overall reviews |
| Value for Money | 3.6/5 | Based on overall reviews |
| Features | 3.9/5 | Based on overall reviews |
| Recommendation percentage | 70% | (7/10 Likelihood to recommend) |

## About the vendor

- **Company**: TriNet Group
- **Founded**: 1988

## Commercial Context

- **Pricing Details**: Please contact TriNet Group for pricing details.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- 360 Degree Feedback
- Applicant Tracking
- Approval Process Control
- Benefits Management
- Candidate Management
- Compliance Management
- Dashboard
- Employee Database
- Employee Management
- Goal Setting/Tracking
- Interview Management
- Job Posting
- Mobile App
- Onboarding
- Payroll Management
- Payroll Reporting
- Performance Review Management
- Recruitment Management
- Reporting/Analytics
- Self Service Portal
- Surveys & Feedback
- Tax Compliance
- Time & Attendance
- Time Tracking
- Training Management

## Integrations (18 total)

- 360Learning
- BambooHR
- Boon
- Box
- Carta
- Electric AI
- G-P
- Google Cloud
- Greenhouse
- JazzHR
- Lattice
- Multiplier
- Okta
- OneLogin
- QuickBooks Online

... and 3 more integrations

## Support Options

- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [PEO Software](https://www.capterra.com.au/directory/32442/peo/software)

## Related Categories

- [PEO Software](https://www.capterra.com.au/directory/32442/peo/software)
- [Expense Report Software](https://www.capterra.com.au/directory/30559/expense-report/software)
- [Performance Management Software](https://www.capterra.com.au/directory/30061/performance-appraisal/software)
- [Recruitment Software](https://www.capterra.com.au/directory/30602/recruiting/software)
- [Time and Expense Software](https://www.capterra.com.au/directory/30080/time-and-expense/software)

## Alternatives

1. [Rippling](https://www.capterra.com.au/software/172127/rippling) — 4.9/5 (4836 reviews)
2. [BambooHR](https://www.capterra.com.au/software/110968/bamboohr) — 4.6/5 (3460 reviews)
3. [Connecteam](https://www.capterra.com.au/software/153140/connecteam) — 4.6/5 (5298 reviews)
4. [Paylocity](https://www.capterra.com.au/software/86714/webpay) — 4.3/5 (1848 reviews)
5. [Paycom](https://www.capterra.com.au/software/130949/paycom) — 4.4/5 (1342 reviews)

## Reviews

### "Comprehensive HR Services" — 5.0/5

> **Hussein** | *18 July 2025* | Information Technology & Services | Recommendation rating: 8.0/10
> 
> **Pros**: Payroll processing, tax filing, benefits administration, onboarding, and employee relations all in one platform.
> 
> **Cons**: TriNet can be expensive, especially for small businesses. Costs are typically per employee per month or a percentage of payroll, which adds up.

-----

### "Small business beware" — 1.0/5

> **Marcus** | *26 July 2024* | Real Estate | Recommendation rating: 0.0/10
> 
> **Pros**: TriNet should be a good platform for streamlining payroll and healthcare. Unfortunately their service fails them continuously.
> 
> **Cons**: Bureaucracy and bullying. 
Complete failure to deliver R\&D tax credits over a FOUR YEAR period.
If you are a small business do not allow TriNet to claim your R\&D tax credits as we have been trying to recover our from them for over 3 years. 
TriNet give no assistance or service in filing for these refunds and then blame you, the small business customer for missing details. They then withhold you refunds until ALL of their customers returns are approved by the IRS so you are actually penalised for being a TriNet subscriber.
TriNet explain aware their service failures as policy and consistently fail in onboarding and support. They are actually very damaging to small businesses as they will terminate your contract for minor infractions with no notice and no ability to remedy. 
When they terminate your contract they withhold your employees payroll despite the fact that they have no credit risk.
> 
> Awful.
Poor training
Poor communication
Poor onboarding
Bullying 
Bureaucracy

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### "Great choice with added benefits." — 5.0/5

> **Lindsay** | *29 June 2026* | Automotive | Recommendation rating: 9.0/10
> 
> **Pros**: Our choice to go with TriNet saved us so much money. After the transition we were able to deep dive into their other product offerings and are working to replace two third party tools with a cost effective TriNet feature.
> 
> **Cons**: There are a few fields in the employee profile that we had access to previously that would be nice to see now without having to search for it.
> 
> It has been great. The staff is always supportive and can fix or point you in the right direction on how to fix the issue.

-----

### "Experience with paltform" — 4.0/5

> **Ellen** | *3 July 2026* | Hospitality | Recommendation rating: 7.0/10
> 
> **Pros**: Employee Management, process automation, connect 360 is a big help when an issue arises from employee
> 
> **Cons**: value of money and payroll and employee pay, the response on getting reports does not really helps out
> 
> Helpful but a bit expensive, it helps on having a quick answer to any question but getting a report they just send you a thread and not helping

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### "Small startups to bigger vendors" — 3.0/5

> **Rajesh** | *14 December 2025* | Education Management | Recommendation rating: 3.0/10
> 
> **Pros**: Trinet was good for HR and Payroll. Working with their staff. It’s time management system was quite reliable.
> 
> **Cons**: Trinet acquired my old vendor Zenefits then jacked up the price by 3X. Merger of the two was painful.
> 
> Trinet was a bigger company. They didn’t want to spend time and effort for smaller start ups. Mergers are generally messy for their customers.

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## Links

- [View on Capterra](https://www.capterra.com.au/software/192254/trinet)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/192254/TriNet/> |
| en-AE | <https://www.capterra.ae/software/192254/trinet> |
| en-AU | <https://www.capterra.com.au/software/192254/trinet> |
| en-CA | <https://www.capterra.ca/software/192254/trinet> |
| en-GB | <https://www.capterra.co.uk/software/192254/trinet> |
| en-IE | <https://www.capterra.ie/software/192254/trinet> |
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