Centra Hub CRM

by Centra Hub CRM

Who Uses Centra Hub CRM?

Any company which wants to automate sales, marketing, and service. Real Estate, automobile management, facilities management, asset, retail, education, professional services, & project management.

What Is Centra Hub CRM?

Centra Hub CRM is fully customizable, which is integrated with sales, marketing, and service. It has excellent experience in offering highly customizable CRM solutions. Automates lead generation, nurturing, and support for all growing businesses. Centra Hub is a cloud-based CRM software that provides a centralized platform to execute business operations aligning in various verticals of an organization. It offers a highly customizable CRM platform for small, medium, and large enterprises.

Centra Hub CRM Details

Centra Hub CRM

https://www.centrahubcrm.com

Founded 2016

Centra Hub CRM Cost Overview

Centra Hub CRM does not have a free version but does offer a free trial. Centra Hub CRM paid version starts at USD 8.99/month.

Starting Price

USD 8.99/month

Pricing Details

https://www.centrahubcrm.com/pricing

Free Version

No

Free Trial

Yes

Deployment

Installed - Mac

Cloud, SaaS, Web

Installed - Windows

Mobile - iOS Native

Mobile - Android Native

Training

In Person

Live Online

Webinars

Documentation

Support

24/7 (Live Rep)

Business Hours

Online

Centra Hub CRM Features

CRM Software
Calendar/Reminder System
Document Storage
Email Marketing
Internal Chat Integration
Lead Generation
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes/Proposals
Segmentation
Social Media Integration
Task Management
Territory Management
Client Tracking
Contract Management
Forecasting
Project Management
Quotes/Proposals
Sales Pipeline Management
Scheduling
Contact Database
Contact Import/Export
Interaction Tracking
Lead Management
Prospecting Tools
Sales Pipeline Management
Search/Filter
Segmentation
Shared Contacts
Account Alerts
Asset Management
Expense Tracking
Household Tracking
Influence Tracking
Lead Management
Marketing Management
Relationship Tracking
Team Assignments
Territory Management
Audience Targeting
Campaign Management
Marketing Automation
Medical History Records
Patient Communications
Patient Management
Physician Management
Predictive Analytics
Campaign Management
Interaction Tracking
Lead Capture
Lead Distribution
Lead Nurturing
Lead Scoring
Lead Segmentation
Pipeline Management
Prospecting Tools
Source Tracking
Cataloguing / Categorisation
Customer Service Analytics
Customer Support Tracking
Email Response Control
Knowledge Management
Live Chat
Performance Metrics
Search
Self Service Portal
Campaign Management
Client/Property Matching
Contact Management
Email Marketing
Interaction Tracking
Lead Management
Property Alerts
Referral Tracking
Segmentation
Collaboration
Contact Management
Content Management
Document Management
Goals / Quota Management
Lead Management
Meeting Management
Performance Management
Presentation Management
Proposal Management
Territory Management
Training Management
Call Management
Campaign Management
Channel Management
Commission Management
Contact Management
Contract Management
Customer Database
Email Marketing
Field Sales Management
Lead Management
Opportunity Management
Performance Metrics
Proposal Generation
Referral Tracking
Sales Forecasting
Territory Management

Centra Hub CRM Reviews

Showing 5 of 11 reviews

Overall
4.2/5
Ease of Use
3.9/5
Customer Service
4.4/5
Features
3.9/5
Value for Money
3.8/5
Verified Reviewer
Tech Program Manager
Computer Software, 51-200 Employees
Used the Software for: 1+ year
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    4/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 23/09/2019

"Best Value for your CRM"

Comments: Campaign Management and Analytics are key to our business. We have many high volume and low margin deals and it is hard to keep track of them at the cost point feasible to us.

Pros: Ease of use
Price / Value
Custom support
Personalization

Cons: Integration with backend systems that we have e.g. Coda

Vendor Response

by Centra Hub CRM on 26/11/2019

We are glad that you liked the product and its really helping your business. We are working on the integrations and will soon have one for Coda. Please keep reading our blog and follow our product updates on the centrahubcrm.com website.

  • Reviewer Source 
  • Reviewed on 23/09/2019
Ratheesh C.
Facility Manager
Facilities Services, 51-200 Employees
Used the Software for: 2+ years
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 10/11/2019

"Centra Facilities Management Software Review"

Pros: We have field staff servicing real estate assets of our clients including maintenance contracts of PPM, ad-hoc maintenance and cleaning requests, and contracting jobs for one-off projects.
We have a fleet of vehicles, tools, assets, and spares that we stock and mobilize for various jobs.
Implementing CAFM enhanced our efficiencies and assured our customers of on-time service.
The CAFM system ensured that our PPM commitment SLAs are always completed within recommended asset specifications.
Customer retention went up owing to enhanced customer experiences.
Our cash flow health improved owing to systemic tracking of dues and receivables with automated follow ups of payment receivables.
We adopted the Centra CAFM system and have completely digitally transformed our operations.
Our contracts, renewals, invoicing and follow ups are all driven by the pre-sales process of the Centra CAFM system.
Once a sale is completed, the CAFM system automatically generates PPM service work orders and allocates them to technicians or sub contractors whoever is responsible for that location and
bearing necessary skill sets.
The call center receives breakdown or maintenance calls from customers and can generate reactive maintenance work orders which too can be allocated like the PPM work orders.
Invoicing is automatically generated within the system and follow ups for payments are automated too.

Cons: Software has no cons as of now. It meets all our requirements.

Vendor Response

by Centra Hub CRM on 26/11/2019

We are really happy that Centra Hub Facilities management software is helping you manage all your maintenance contracts and staff. Looking forward to innovating new features to make your business run faster than your competition.

  • Reviewer Source 
  • Reviewed on 10/11/2019
Syeda A.
ÈRP Co-ordinator
Education Management, 51-200 Employees
Used the Software for: 1-5 months
  • Overall Rating
    3/5
  • Ease of Use
    3/5
  • Features & Functionality
    4/5
  • Customer Support
    5/5
  • Value for Money
    2/5
  • Likelihood to Recommend
    5/10
  • Reviewer Source 
  • Reviewed on 16/10/2019

"Good product with business coverage"

Pros: Includes many business aspects,
Graphs,dashboards is really nice.

Cons: If properly maintained ,can meet all the requirements of customers.
reports area should improvise and more automation .

Vendor Response

by Centra Hub CRM on 26/11/2019

Hi Syeda,

Happy to see that you liked our customer support. We will try to work on other areas and see you are totally happy and run your business like any other successful enterprise. Please reach out to our support team to help you better with any improvements you would need.

  • Reviewer Source 
  • Reviewed on 16/10/2019
Hani B.
Chairman
Facilities Services, 201-500 Employees
Used the Software for: 2+ years
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    4/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 09/10/2019

"Highly customizable solution"

Pros: The solution is more of a platform that you can build your processes and workflows upon. There are obvious best-practice templates to start off from, but if you really get invested in the implementation process of the solution you will discover endless possibilities to really make the software work for you and not the other way around. We were able to digitize almost all of our processes (even ones that are administrative in nature), streamlining all our work. Most software has limited quick-customizable options, whereby deeper customizations require significant time/money to achieve. With Centra products, the platform is built with customization at the core, allowing you to customize way beyond any other software product at very efficient time/cost levels.

Cons: Although functionality customization is quite extensive, interface customization is a bit limited. Considering that the solutions are mainly internal facing, this is not a big deal. In all fairness there has been some recent improvements on that front.

  • Reviewer Source 
  • Reviewed on 09/10/2019
Vidyadhar P.
GM
Furniture, 51-200 Employees
Used the Software for: 2+ years
  • Overall Rating
    4/5
  • Ease of Use
    3/5
  • Features & Functionality
    3/5
  • Customer Support
    5/5
  • Value for Money
    3/5
  • Likelihood to Recommend
    7/10
  • Reviewer Source 
  • Reviewed on 18/10/2019

"Its good , But implantation takes longer time"

Comments: We are handling our franchise business and estmation processes through this CRM , its basically for presales activities .So its good

Pros: flexible as per process requirements ,easy to use .

Cons: We have quotation and sales order creation process in this , the calculation part of it is not as per our expectations . The calculations takes place only when we pass through the cell else it will not . So suggest as soon the product is selected in quotation the rest calculations should be done simultaneously. or at least at the document ''Save '

Vendor Response

by Centra Hub CRM on 28/11/2019

Hi Vidyadhar,

Thanks for your review and suggestion on the sales order creation and calculation process. We will definitely work on it and let you know with the update once it is live.

  • Reviewer Source 
  • Reviewed on 18/10/2019