--- description: Learn more about Loom price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Loom Cost & Reviews - Capterra Australia 2026 --- Breadcrumb: [Home](/) > [Video Making Software](/directory/31677/video-making/software) > [Loom](/software/191187/loom) # Loom Canonical: https://www.capterra.com.au/software/191187/loom Page: 1 / 22\ Next: [Next page](https://www.capterra.com.au/software/191187/loom?page=2) > AI-based video messaging platform that helps businesses record the screen and replace that meeting with a Loom video. > > Verdict: Rated **4.7/5** by 529 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Loom? Loom customers report time-savings, fewer meetings, increased prospecting success rates, and more efficient teamwork with video messaging. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 529 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support | 4.4/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Atlassian - **Location**: San Francisco, US - **Founded**: 2013 ## Commercial Context - **Pricing model**: Flat Rate (Free version available) (Free Trial) - **Pricing Details**: Loom offers four pricing plans: Starter ($0), Business ($18 per user/month), Business + AI ($24 per user/month), and Enterprise (custom pricing). A free version is available under the Starter plan, and free trials are offered for Business + AI (14 days) and Enterprise (contact sales). Monthly billing is preferred, and pricing is in USD. Numeric pricing values are available for all plans except Enterprise, which requires contacting sales. License types vary across plans, with user limits and roles specified. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Australia, Canada, France, Germany, India, Ireland, Italy, Mexico, Netherlands, New Zealand, Philippines, Singapore, South Africa, United Kingdom, United States ## Features - Access Controls/Permissions - Activity Dashboard - Alerts/Notifications - Animation - Annotations - Audio Calls - Audio Capture - Collaboration Tools - Commenting/Notes - Content Library - Content Management - Customisable Branding - Desktop/Browser Sharing - Discussions/Forums - Engagement Tracking - File Sharing - Media Library - Mobile Access - Mobile Screen Sharing - Reporting & Statistics - Reporting/Analytics - Scheduling - Screen Capture - Screen Recording Software - Search/Filter - Social Sharing - Video Capture - Video Creation - Video Editing - Video Support - YouTube Uploading ## Integrations (8 total) - Dropbox - Gmail - Intercom - Microsoft Teams - Slack - Trello - Zendesk Suite - inVision ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - 24/7 (Live rep) - Chat ## Category - [Video Making Software](https://www.capterra.com.au/directory/31677/video-making/software) ## Related Categories - [Video Making Software](https://www.capterra.com.au/directory/31677/video-making/software) - [Collaboration Software](https://www.capterra.com.au/directory/15/collaboration/software) - [Team Communication Software](https://www.capterra.com.au/directory/31033/team-communication/software) - [Screen Recording Software](https://www.capterra.com.au/directory/31975/screen-recording/software) - [Productivity Software](https://www.capterra.com.au/directory/30968/productivity/software) ## Alternatives 1. [Microsoft Teams](https://www.capterra.com.au/software/168668/microsoft-teams) — 4.5/5 (11134 reviews) 2. [Snagit](https://www.capterra.com.au/software/209649/snagit) — 4.7/5 (501 reviews) 3. [Slack](https://www.capterra.com.au/software/135003/slack) — 4.7/5 (24185 reviews) 4. [OBS Studio](https://www.capterra.com.au/software/164144/obs) — 4.7/5 (1075 reviews) 5. [Zoom Workplace](https://www.capterra.com.au/software/144037/zoom-video-conferencing) — 4.6/5 (14666 reviews) ## Reviews ### "Simple Video Sharing" — 5.0/5 > **Anaïs** | *11 August 2026* | Management Consulting | Recommendation rating: 9.0/10 > > **Pros**: Loom makes it easy to explain a topic through recorded videos. It is handy for showing a procedure, presenting a project, or sharing information without having to organise a meeting. > > **Cons**: Video quality depends a lot on the internet connection. With several recordings, it can also become difficult to quickly find a specific video. ----- ### "Screen Say" — 5.0/5 > **Lucas** | *14 May 2025* | Design | Recommendation rating: 9.0/10 > > **Pros**: Record launches in quickly, camera bubble's just enough presence without feeling awkward > > **Cons**: Editing’s simple, sharing even simpler. So far, nothing got in the way > > Started using Loom to cut down on back-and-forth. Works great for walkthroughs or quick updates ----- ### "This magic tool will make your presentations pop\!" — 5.0/5 > **Kirsty** | *27 October 2024* | Marketing & Advertising | Recommendation rating: 10.0/10 > > **Pros**: Love how easy Loom is, mate. Unlike other software, it records my screen and webcam like a dream, so I'm not wasting time writing long emails. > > **Cons**: Nah, can't fault it. Loom's the ducks guts\! > > Overall, I reckon Loom's a bloody ripper for creating presentations, whether it's for solo gigs or group projects. ----- ### "Loom: An Excellent Solution for Screen Recording and Remote Collaboration" — 5.0/5 > **Bruno** | *7 August 2026* | Automotive | Recommendation rating: 9.0/10 > > **Pros**: I had the pleasure of using the application Loom in my work as a Marketing Executive Intern for Hackett \& Hackett International Group Limited, so I can proudly state that Loom has numerous advantages and a few disadvantages. First, I found it very helpful that the application has a wide variety of convenient screen recording features. Actually, you will hardly find any difficulties while using this application. Moreover, I found many video editing tools useful that can be used to create an excellent tutorial and other explanatory content. Undoubtedly, this software is appropriate for company purposes, such as creating onboarding materials, training videos, educational content, and other informative or explanatory materials. > > **Cons**: However, there are a few significant disadvantages in terms of the usability of this application. Firstly, there are limitations for a free plan, so you need to upgrade your status to access all of Loom’s functions. Secondly, it isn’t entirely video editing software; it’s more of a tool that allows for the fast production of video messages and screen recordings. In addition, this tool is cloud-based and requires an internet connection; therefore, it is less powerful and convenient than other desktop video editors. Additionally, long-length recordings might take up considerable space on one’s hard drive, and the video quality is determined by the user’s webcam, microphone, lighting, computer’s performance, and connection. > > My experience with this software has been overwhelmingly positive. It has been successfully used for the presentation of products, services, marketing campaigns, recorded websites, and other activities. I find this tool incredibly effective and convenient for use by an experienced digital marketer. ----- ### "Perfect for training overseas teams\!" — 5.0/5 > **Elysia** | *20 April 2026* | Consumer Services | Recommendation rating: 10.0/10 > > **Pros**: Having the Loom plug in on chrome makes it so easy to send my team walk throughs of what I want them to learn and do for new tasks. It is so easy for training and sharing revisions of projects. > > **Cons**: I am sometimes confused on the privacy of loom's videos and often double check the settings. However, that could just be user error. > > I have a team that helps me with my business and podcast that live internationally. Because we work in different time zones, Loom makes it so easy to review projects and give notes in real time. It also helps with training. Currently I'm teaching my VA how to prep the edit for my show and I was able to record a 45 minute loom for her to watch me edit the show in real time. It was so helpful\! ----- Page: 1 / 22\ Next: [Next page](https://www.capterra.com.au/software/191187/loom?page=2) ## Links - [View on Capterra](https://www.capterra.com.au/software/191187/loom) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data