--- description: Learn more about Loom price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Loom Cost & Reviews - Capterra Australia 2026 --- Breadcrumb: [Home](/) > [Video Making Software](/directory/31677/video-making/software) > [Loom](/software/191187/loom) # Loom Canonical: https://www.capterra.com.au/software/191187/loom Page: 1 / 22\ Next: [Next page](https://www.capterra.com.au/software/191187/loom?page=2) > AI-based video messaging platform that helps businesses record the screen and replace that meeting with a Loom video. > > Verdict: Rated **4.6/5** by 522 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Loom? Loom customers report time-savings, fewer meetings, increased prospecting success rates, and more efficient teamwork with video messaging. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 522 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support | 4.4/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Atlassian - **Location**: San Francisco, US - **Founded**: 2013 ## Commercial Context - **Pricing model**: Flat Rate (Free version available) (Free Trial) - **Pricing Details**: Loom offers four pricing plans: Starter ($0), Business ($18 per user/month), Business + AI ($24 per user/month), and Enterprise (custom pricing). A free version is available under the Starter plan, and free trials are offered for Business + AI (14 days) and Enterprise (contact sales). Monthly billing is preferred, and pricing is in USD. Numeric pricing values are available for all plans except Enterprise, which requires contacting sales. License types vary across plans, with user limits and roles specified. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Australia, Canada, France, Germany, India, Ireland, Italy, Mexico, Netherlands, New Zealand, Philippines, Singapore, South Africa, United Kingdom, United States ## Features - AI/Machine Learning - Access Controls/Permissions - Activity Dashboard - Alerts/Notifications - Animation - Annotations - Audio Calls - Audio Capture - Collaboration Tools - Commenting/Notes - Content Library - Content Management - Customisable Branding - Desktop/Browser Sharing - Discussions/Forums - Engagement Tracking - File Sharing - Media Library - Mobile Access - Mobile Screen Sharing - Reporting & Statistics - Reporting/Analytics - Screen Capture - Screen Recording Software - Search/Filter - Social Sharing - Video Capture - Video Creation - Video Editing - Video Management - Video Support - YouTube Uploading ## Integrations (8 total) - Dropbox Business - Gmail - Intercom - Microsoft Teams - Slack - Trello - Zendesk Suite - inVision ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - 24/7 (Live rep) - Chat ## Category - [Video Making Software](https://www.capterra.com.au/directory/31677/video-making/software) ## Related Categories - [Video Making Software](https://www.capterra.com.au/directory/31677/video-making/software) - [Collaboration Software](https://www.capterra.com.au/directory/15/collaboration/software) - [Team Communication Software](https://www.capterra.com.au/directory/31033/team-communication/software) - [Screen Recording Software](https://www.capterra.com.au/directory/31975/screen-recording/software) - [Screen Sharing Software](https://www.capterra.com.au/directory/31738/screen-sharing/software) ## Alternatives 1. [Microsoft Teams](https://www.capterra.com.au/software/168668/microsoft-teams) — 4.5/5 (11036 reviews) 2. [Snagit](https://www.capterra.com.au/software/209649/snagit) — 4.7/5 (500 reviews) 3. [Slack](https://www.capterra.com.au/software/135003/slack) — 4.7/5 (24113 reviews) 4. [OBS Studio](https://www.capterra.com.au/software/164144/obs) — 4.7/5 (1074 reviews) 5. [Zoom Workplace](https://www.capterra.com.au/software/144037/zoom-video-conferencing) — 4.6/5 (14596 reviews) ## Reviews ### "Screen Say" — 5.0/5 > **Lucas** | *14 May 2025* | Design | Recommendation rating: 9.0/10 > > **Pros**: Record launches in quickly, camera bubble's just enough presence without feeling awkward > > **Cons**: Editing’s simple, sharing even simpler. So far, nothing got in the way > > Started using Loom to cut down on back-and-forth. Works great for walkthroughs or quick updates ----- ### "This magic tool will make your presentations pop\!" — 5.0/5 > **Kirsty** | *27 October 2024* | Marketing & Advertising | Recommendation rating: 10.0/10 > > **Pros**: Love how easy Loom is, mate. Unlike other software, it records my screen and webcam like a dream, so I'm not wasting time writing long emails. > > **Cons**: Nah, can't fault it. Loom's the ducks guts\! > > Overall, I reckon Loom's a bloody ripper for creating presentations, whether it's for solo gigs or group projects. ----- ### "Do NOT waste your money" — 1.0/5 > **Matthew** | *26 May 2024* | Oil & Energy | Recommendation rating: 0.0/10 > > **Cons**: Absolute rubbish screen recording, 8/10 the video would not upload and countless emails to support never helped. The recover video does not work > > Wasted money and time our business will never get back. ----- ### "Perfect for training overseas teams\!" — 5.0/5 > **Elysia** | *20 April 2026* | Consumer Services | Recommendation rating: 10.0/10 > > **Pros**: Having the Loom plug in on chrome makes it so easy to send my team walk throughs of what I want them to learn and do for new tasks. It is so easy for training and sharing revisions of projects. > > **Cons**: I am sometimes confused on the privacy of loom's videos and often double check the settings. However, that could just be user error. > > I have a team that helps me with my business and podcast that live internationally. Because we work in different time zones, Loom makes it so easy to review projects and give notes in real time. It also helps with training. Currently I'm teaching my VA how to prep the edit for my show and I was able to record a 45 minute loom for her to watch me edit the show in real time. It was so helpful\! ----- ### "he fastest way to explain anything async, indispensable for remote teams" — 5.0/5 > **Matias** | *21 October 2025* | Marketing & Advertising | Recommendation rating: 8.0/10 > > **Pros**: What I like most is how quickly I can record, share, and get watched. Screen + camera setup is frictionless, links are instant, and viewers can add comments or emoji so I know what landed without a meeting. For remote work this collapses back-and-forth emails into a single clear video. Screen capture quality is crisp, the editor is simple for trims, and the AI features (summaries, titles, and chapters) save real time when I’m sending demos to clients or explaining tasks to my team. > > **Cons**: There isn’t much to dislike, but the web editor is intentionally lightweight, so fine audio mixing or multi-track polish still requires exporting. I’ve hit an occasional hiccup with uploads on spotty Wi-Fi, and organization can get messy if your workspace grows without naming rules or folders. None of these were deal-breakers. > > I’m Matías, founder at Anunzi (marketing + AI). We used a paid plan for a year and then paused mainly because our project volume dropped, not because Loom under-delivered. During that period, Loom became our default for demos, client updates, and internal explanations, it consistently reduced meeting time and shortened feedback cycles. From a security standpoint, sharing controls and link privacy have been clear and reliable for client-facing content. Value for money is excellent if your team records regularly; even on lighter months, the AI summaries and instant sharing justify the tool when you’re remote. Customer support has been responsive the few times we reached out. Screen capture is stable, file sharing via links is effortless, and for remote work Loom has been the most effective “show, don’t tell” solution we’ve tried. Five stars from me because it meaningfully improves communication speed and clarity. ----- Page: 1 / 22\ Next: [Next page](https://www.capterra.com.au/software/191187/loom?page=2) ## Links - [View on Capterra](https://www.capterra.com.au/software/191187/loom) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data