---
description: Learn more about Nookal price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Nookal Cost & Reviews - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Patient Case Management Software](/directory/30590/patient-case-management/software) > [Nookal](/software/190479/nookal)

# Nookal

Canonical: https://www.capterra.com.au/software/190479/nookal

Page: 1 / 5\
Next: [Next page](https://www.capterra.com.au/software/190479/nookal?page=2)

> Allied Health and Healthcare Practice Management Software that helps automate bookings, clinical notes, manage schedules, and more.
> 
> Verdict: Rated **4.5/5** by 90 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses Nookal?

Designed for physiotherapy/physical therapy, podiatry, chiropractic, massage, exercise physiologists, and more, Nookal supports practices of all sizes, from solo to large multi-disciplinary teams.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.5/5** | 90 Reviews |
| Ease of Use | 4.4/5 | Based on overall reviews |
| Customer Support | 4.4/5 | Based on overall reviews |
| Value for Money | 4.3/5 | Based on overall reviews |
| Features | 4.2/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Nookal
- **Founded**: 2010

## Commercial Context

- **Starting Price**: USD 55.00
- **Pricing model**: Per User (Free Trial)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Australia, Canada, Ireland, New Zealand, Singapore, South Africa, United Kingdom, United States

## Features

- Activity Dashboard
- Appointment Management
- Billing & Invoicing
- Calendar Management
- Calendar Sync
- Care Plan Management
- Charting
- Claims Management
- Client Management
- Confirmations/Reminders
- Customisable Forms
- Customizable Templates
- Document Management
- Electronic Payments
- Email Marketing
- Exercise Library
- For Physical Therapy
- For Speech Therapists
- Forms Management
- Gift Card Management
- Goal Setting/Tracking
- HIPAA Compliant
- Healthcare Compliance
- Initial Assessments
- Insurance Management
- Inventory Management
- Medical Billing
- Online Booking
- Patient Management
- Patient Records Management
- Patient Scheduling
- Physician Scheduling
- Practice Management
- Progress Notes
- Progress Tracking
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- SOAP notes
- Scheduling
- Secure Messaging
- Staff Management
- Telemedicine Software
- Third-Party Integrations
- Treatment Planning
- Website Integration

## Integrations (10 total)

- Coviu
- Doxy.me
- HealthEngine
- HotDoc
- MYOB Business
- PayPal
- Snapforms
- Stripe
- TeleHab
- Xero

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Patient Case Management Software](https://www.capterra.com.au/directory/30590/patient-case-management/software)

## Related Categories

- [Medical Software](https://www.capterra.com.au/directory/20029/medical-practice-management/software)
- [Physical Therapy Software](https://www.capterra.com.au/directory/30596/physical-therapy/software)
- [Social Work Case Management Software](https://www.capterra.com.au/directory/31462/social-work-case-management/software)
- [Chiropractic Software](https://www.capterra.com.au/directory/30115/chiropractic/software)
- [Occupational Health Software](https://www.capterra.com.au/directory/30814/occupational-therapy/software)

## Alternatives

1. [Fusion](https://www.capterra.com.au/software/136876/pediatric-therapy-emr) — 4.3/5 (716 reviews)
2. [SPRY](https://www.capterra.com.au/software/1039866/spry) — 4.8/5 (73 reviews)
3. [WebPT](https://www.capterra.com.au/software/92920/webpt) — 4.2/5 (484 reviews)
4. [Jane](https://www.capterra.com.au/software/178984/jane-app) — 4.8/5 (535 reviews)
5. [OptimisPT](https://www.capterra.com.au/software/135714/optimispt) — 4.5/5 (62 reviews)

## Reviews

### "Don't Use For Classes" — 2.0/5

> **PJ** | *16 September 2025* | Hospital & Health Care | Recommendation rating: 2.0/10
> 
> **Pros**: A range of useful integrations. Easy enough to navigate for first time users. Online booking has improved in the last few years.
> 
> **Cons**: No client portal for checking bookings which is particularly cumbersome for group classes. Really not designed for anything but 1:1 appointments.
> 
> We have been with Nookal for over 6 years. They have been promising us a client portal all year for release in September. September is here and of course we are now being palmed off. We feel cheated and lied to and the customer service is woeful. Our last email was sent a week ago and we have not received any response.

-----

### "extremely disappointing support experience" — 1.0/5

> **Aimee** | *9 September 2026* | Health, Wellness & Fitness | Recommendation rating: 0.0/10
> 
> **Pros**: For the day-to-day running of my physiotherapy business, Nookal generally did what I needed it to do. It has a useful range of practice management features and I used the system successfully for several years. Unfortunately, my experience when I actually needed meaningful support has completely changed my overall view of the company.
> 
> **Cons**: The customer service and lack of accountability when something went wrong have been incredibly disappointing. I spent weeks trying to resolve issues, repeatedly being told they were with IT, there was no timeframe for resolution, and that I essentially had to wait.

During this process, my ACC digital certificate was removed when it did not need to be, resulting in me having to pay to have a new certificate issued. The delays also contributed to my account remaining open longer while I was trying to finalise and cancel everything, and I was subsequently charged another month’s subscription.

I have explained the circumstances clearly and repeatedly asked, politely and reasonably, for these additional costs to be refunded or reimbursed. Despite this, Nookal has flatly refused. There has been seemingly no willingness to acknowledge the impact of what happened, compromise, or offer any meaningful resolution. That has been the most disappointing part of the entire experience.
> 
> My experience has unfortunately gone from being relatively positive about the software itself to being extremely disappointed in Nookal as a company.

I completely understand that technology can fail, administrative mistakes happen, and sometimes an IT issue takes time to resolve. What I find unacceptable is expecting a customer to bear the financial consequences when those issues and delays were not of their making, and then refusing repeated, reasonable requests to put the situation right.

I genuinely tried to work constructively with Nookal throughout this. I followed up numerous times, waited while issues were referred to IT, accepted that they could not provide a timeframe, and continued trying to resolve things politely. After all of that, I asked several times for the costs I had incurred as a result to be reimbursed. The response has effectively been a flat refusal, with no meaningful attempt to find a fair compromise.

For me, customer service is not about how a company behaves when everything is working perfectly. It is about how they treat a customer when something goes wrong. This experience has left me feeling that there was very little ownership, empathy or interest in reaching a fair outcome.

There are other practice management systems available, and support is something I would now place very high on the list when choosing one. Based on my experience, I would strongly recommend healthcare businesses explore their alternatives before committing to Nookal.

-----

### "Great product love to use it" — 5.0/5

> **Verified Reviewer** | *4 December 2025* | Accounting | Recommendation rating: 7.0/10
> 
> **Pros**: Really enjoying this product—easy to use, reliable, and surprisingly helpful every single day.Truly\!
> 
> **Cons**: I’ve been using this product without a single issue—smooth, dependable, and consistently enjoyableok

-----

### "Happy Steps experience of Nookal: nothing short of amazing" — 5.0/5

> **Michelle** | *2 January 2022* | Health, Wellness & Fitness | Recommendation rating: 10.0/10
> 
> **Pros**: Happy Steps is a fairly new Allied Health company.
Going back to how you first started your journey for your company, it can be quite daunting to set up. 
We love how user friendly Nookal was, guiding us through our set up, with cute jellybean mascots which is a bonus\!
We also absolutely love the seamless integration of Nookal with other softwares e.g. Medicare/DVA, private health insurances via Hicaps Go \& Medipass, Physitrack; invoicing templates; integration of outcome measures \& online booking button link.
> 
> **Cons**: Nookal's calendar was slightly confusing for us to try to grasp initially with 2 users on setting up available time slots vs , however we managed to overcome this with the help guide on Nookal set up page.
> 
> Nookal is a very easy to use practice management software, we highly recommend it.

-----

### "Great booking and practice management software for physiotherapists" — 5.0/5

> **Larni** | *4 October 2023* | Health, Wellness & Fitness | Recommendation rating: 8.0/10
> 
> **Pros**: Nookal are always doing small updates based on feedback from users.  The program is easy to book multiple appointments and classes.  Different accessibility for admin, practitioners and management is a great feature. Cloud-based software so accessible online for practitioners to view their schedule out of the office.  Can view the schedule multiple different ways which is great for planning purposes.
> 
> **Cons**: Accounts: The accounts section is not as simple as other programs I've used. Reports: The reports section doesn't have a true PVA measure (e.g. number of treatments each individual new patient has).  It would be helpful if you could pull a report based on new patients per provider for a particular timeframe to see how many visits patients typically have). Changing provider schedules: Selecting the start and end times is frustrating as you can't type the time and have to slowly scroll past all of the times from 12:00am by 5 min increments.
> 
> Overall really enjoy using the software.  Easy to learn, simple training videos and accessible online.

-----

Page: 1 / 5\
Next: [Next page](https://www.capterra.com.au/software/190479/nookal?page=2)

## Links

- [View on Capterra](https://www.capterra.com.au/software/190479/nookal)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/190479/Nookal/> |
| en-AE | <https://www.capterra.ae/software/190479/nookal> |
| en-AU | <https://www.capterra.com.au/software/190479/nookal> |
| en-CA | <https://www.capterra.ca/software/190479/nookal> |
| en-GB | <https://www.capterra.co.uk/software/190479/nookal> |
| en-IE | <https://www.capterra.ie/software/190479/nookal> |
| en-IL | <https://www.capterra.co.il/software/190479/nookal> |
| en-IN | <https://www.capterra.in/software/190479/nookal> |
| en-NZ | <https://www.capterra.co.nz/software/190479/nookal> |
| en-SG | <https://www.capterra.com.sg/software/190479/nookal> |
| en-ZA | <https://www.capterra.co.za/software/190479/nookal> |
| fr | <https://www.capterra.fr/software/190479/nookal> |
| fr-BE | <https://fr.capterra.be/software/190479/nookal> |
| fr-CA | <https://fr.capterra.ca/software/190479/nookal> |
| fr-LU | <https://www.capterra.lu/software/190479/nookal> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Capterra Australia","address":{"@type":"PostalAddress","addressLocality":"Sydney","addressRegion":"NSW","postalCode":"2060","streetAddress":"Level 18 40 Mount Street North Sydney NSW 2060 Australia"},"description":"Capterra Australia helps millions of people find the best business software with user reviews, ratings and price comparisons.","email":"info@capterra.com.au","url":"https://www.capterra.com.au/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@id":"https://www.capterra.com.au/#organization","@type":"Organization","parentOrganization":"G2.com, Inc.","sameAs":["https://twitter.com/Capterra","https://www.linkedin.com/company/capterra/","https://www.youtube.com/channel/UCjRCDmEibpHwyX3m2b3y80w"]},{"name":"Nookal","description":"Nookal’s Allied Health Practice Management Software is designed to streamline the operational efficiency of healthcare providers, clinics, and practices. Nookal integrates a suite of intuitive features to simplify administrative tasks, allowing healthcare providers to focus on delivering high-quality care.\n\nFeatures include appointment scheduling, client management, billing/invoicing and comprehensive reporting. Its easy interface allows practitioners to manage appointments, minimizing no-shows via SMS reminders and real-time scheduling updates. The client management system is robust, offering detailed records to enhance service delivery.\n\nDesigned to cater for physiotherapy, podiatry, chiropractic, and more, Nookal supports practices of all sizes, from solo to large multi-disciplinary clinics. In essence, Nookal empowers allied health professionals with cutting-edge tools to optimize their practice management, improving both outcomes and practice profitability. Try now for Free.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/326d11a4-957c-4a06-beb0-906b9dc43943.png","url":"https://www.capterra.com.au/software/190479/nookal","@id":"https://www.capterra.com.au/software/190479/nookal#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.com.au/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":90,"ratingValue":4.5},"offers":{"price":"55","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud"},{"@id":"https://www.capterra.com.au/software/190479/nookal#faqs","@type":"FAQPage","mainEntity":[{"name":"What Is Nookal?","@type":"Question","acceptedAnswer":{"text":"Nookal’s Allied Health Practice Management Software is designed to streamline the operational efficiency of healthcare providers, clinics, and practices. Nookal integrates a suite of intuitive features to simplify administrative tasks, allowing healthcare providers to focus on delivering high-quality care.Features include appointment scheduling, client management, billing/invoicing and comprehensive reporting. Its easy interface allows practitioners to manage appointments, minimizing no-shows via SMS reminders and real-time scheduling updates. The client management system is robust, offering detailed records to enhance service delivery.Designed to cater for physiotherapy, podiatry, chiropractic, and more, Nookal supports practices of all sizes, from solo to large multi-disciplinary clinics. In essence, Nookal empowers allied health professionals with cutting-edge tools to optimize their practice management, improving both outcomes and practice profitability. Try now for Free.","@type":"Answer"}},{"name":"Who Uses Nookal?","@type":"Question","acceptedAnswer":{"text":"Designed for physiotherapy/physical therapy, podiatry, chiropractic, massage, exercise physiologists, and more, Nookal supports practices of all sizes, from solo to large multi-disciplinary teams.","@type":"Answer"}}]},{"@id":"https://www.capterra.com.au/software/190479/nookal#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Patient Case Management Software","position":2,"item":"/directory/30590/patient-case-management/software","@type":"ListItem"},{"name":"Nookal","position":3,"item":"/software/190479/nookal","@type":"ListItem"}]}]}
</script>