--- description: Learn more about RefNow price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: RefNow Cost & Reviews - Capterra Australia 2026 --- Breadcrumb: [Home](/) > [Reference Check Software](/directory/31636/reference-check/software) > [RefNow](/software/190447/refnow) # RefNow Canonical: https://www.capterra.com.au/software/190447/refnow Page: 1 / 20\ Next: [Next page](https://www.capterra.com.au/software/190447/refnow?page=2) > Allows companies to make smarter, more informed recruitment decisions by providing online employment reference reports. > > Verdict: Rated **4.7/5** by 468 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses RefNow? HR Teams, Recruitment Agencies, Charities, Education, Banks, Startups ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 468 Reviews | | Ease of Use | 4.8/5 | Based on overall reviews | | Customer Support | 4.6/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.7/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: RefNow - **Location**: London, UK - **Founded**: 2017 ## Commercial Context - **Starting Price**: GBP 12.99 - **Pricing model**: (Free version available) (Free Trial) - **Pricing Details**: Pay as you go: £9.99 per candidate. Includes 5 references per candidate. Custom plan: contact RefNow for custom pricing with optional add-ons and bespoke services The Free Trial includes 5 candidate checks - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: Dutch, English, French, Spanish - **Available Countries**: Australia, Brazil, Canada, China, Finland, France, Germany, Gibraltar, Guernsey, India, Ireland, Isle of Man, Italy, Japan, Jersey, Luxembourg, Malta, Mexico, Monaco, Netherlands and 11 more ## Features - Alerts/Notifications - Applicant Tracking - Bulk Reference Request - Email/Online - Reference Checking - Reference Request Automation - Reminders - Reporting/Analytics - Status Tracking - Survey Builder - Survey Library ## Integrations (56 total) - AFAS Software - Ashby - Avature - BITE - BambooHR - Breezy - Bullhorn ATS & CRM - CareerPlug - Carerix - Connexys Recruiting Software - Cornerstone - Eploy - Factorial - Flatchr - Fountain ... and 41 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Reference Check Software](https://www.capterra.com.au/directory/31636/reference-check/software) ## Alternatives 1. [Employment Hero](https://www.capterra.com.au/software/144645/employment-hero) — 4.4/5 (239 reviews) 2. [HiPeople](https://www.capterra.com.au/software/211940/hipeople) — 4.8/5 (1563 reviews) 3. [Zinc](https://www.capterra.com.au/software/179293/zinc) — 4.8/5 (220 reviews) 4. [Vitay](https://www.capterra.com.au/software/183558/vitay) — 4.9/5 (49 reviews) 5. [Discovered](https://www.capterra.com.au/software/139913/Discovered) — 4.6/5 (126 reviews) ## Reviews ### "Business Development Manager" — 5.0/5 > **Lovleen** | *19 February 2025* | Alternative Dispute Resolution | Recommendation rating: 7.0/10 > > **Pros**: though a reference check I have came across refnow. > > **Cons**: It was extremely to the point. It does not waste time. > > My experience is extremely excellent with ref now. ----- ### "Efficient and User-Friendly Referral Platform" — 5.0/5 > **Binita** | *17 November 2024* | Health, Wellness & Fitness | Recommendation rating: 9.0/10 > > **Pros**: RefNow simplifies the reference-checking process significantly. It’s easy to use and saves time for both employers and employees. I appreciate how straightforward the interface is and the detailed reports it provides. > > **Cons**: While the platform works very well, it would be helpful to have more integrations with popular HR tools. Sometimes, the response time for support can also be improved to make the experience seamless. ----- ### "Highly recommended" — 5.0/5 > **Anju** | *3 August 2024* | Health, Wellness & Fitness | Recommendation rating: 3.0/10 > > **Pros**: Very structured and easy to use. Clear instructions > > **Cons**: Time saving reference format and very compact . > > It was very consumer friendly and handy to use ----- ### "Satisfactory Service" — 5.0/5 > **Ifiokobong** | *20 December 2024* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: It makes verification very easy and less cumbersome. > > **Cons**: I was difficult to find passport verification feature for other countries other than UK and Ireland > > It was a great experience while using the app for the first time. ----- ### "Efficient and User-Friendly Reference Platform" — 5.0/5 > **Izzy** | *22 May 2025* | 2128 | Recommendation rating: 10.0/10 > > **Pros**: What I liked about RefNow was how easy it was to use. The platform allowed for flexibility in the information provided—for example, it didn’t require both a phone number and an email address, which made the process more convenient. I also appreciated the clean, simple design, which made navigation straightforward. Overall, it was quick and efficient to use. > > **Cons**: One minor drawback I noticed was that the system asked for a company name, which isn’t always relevant, especially in cases of private or freelance work. It would be more inclusive if there were an option to indicate self-employment or private hire. Additionally, offering clearer guidance on how references are contacted or how the process works from the referee’s side could be helpful, particularly for those unfamiliar with the platform. > > Overall, my experience with RefNow was very positive. The platform was user-friendly, efficient, and had a clean, intuitive design. I appreciated the flexibility in the information required, which made the process straightforward and stress-free. While there were a couple of areas that could be improved—such as the option to better accommodate private or freelance references—the overall functionality and ease of use made it a great tool for managing reference requests. ----- Page: 1 / 20\ Next: [Next page](https://www.capterra.com.au/software/190447/refnow?page=2) ## Links - [View on Capterra](https://www.capterra.com.au/software/190447/refnow) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data