---
description: Learn more about RefNow price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: RefNow Cost & Reviews - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Reference Check Software](/directory/31636/reference-check/software) > [RefNow](/software/190447/refnow)

# RefNow

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> Allows companies to make smarter, more informed recruitment decisions by providing online employment reference reports.
> 
> Verdict: Rated **4.7/5** by 471 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses RefNow?

HR Teams, Recruitment Agencies, Charities, Education, Banks, Startups

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.7/5** | 471 Reviews |
| Ease of Use | 4.7/5 | Based on overall reviews |
| Customer Support | 4.6/5 | Based on overall reviews |
| Value for Money | 4.6/5 | Based on overall reviews |
| Features | 4.7/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: RefNow
- **Location**: London, UK
- **Founded**: 2017

## Commercial Context

- **Starting Price**: GBP 12.99
- **Pricing model**:  (Free version available) (Free Trial)
- **Pricing Details**: Pay as you go: £9.99 per candidate. Includes 5 references per candidate.&#10;&#10;Custom plan: contact RefNow for custom pricing with optional add-ons and bespoke services&#10;&#10;The Free Trial includes 5 candidate checks
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: Dutch, English, French, Spanish
- **Available Countries**: Australia, Brazil, Canada, China, Finland, France, Germany, Gibraltar, Guernsey, India, Ireland, Isle of Man, Italy, Japan, Jersey, Luxembourg, Malta, Mexico, Monaco, Netherlands and 11 more

## Features

- Alerts/Notifications
- Applicant Tracking
- Bulk Reference Request
- Email/Online
- Reference Checking
- Reference Request Automation
- Reminders
- Reporting/Analytics
- Status Tracking
- Survey Builder
- Survey Library

## Integrations (56 total)

- AFAS Software
- Ashby
- Avature
- BITE
- BambooHR
- Breezy
- Bullhorn ATS & CRM
- CareerPlug
- Carerix
- Connexys Recruiting Software
- Cornerstone
- Eploy
- Factorial
- Flatchr
- Fountain

... and 41 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Reference Check Software](https://www.capterra.com.au/directory/31636/reference-check/software)

## Alternatives

1. [VidCruiter](https://www.capterra.com.au/software/127883/vidcruiter) — 4.6/5 (125 reviews)
2. [HiPeople](https://www.capterra.com.au/software/211940/hipeople) — 4.8/5 (1563 reviews)
3. [Zinc](https://www.capterra.com.au/software/179293/zinc) — 4.8/5 (221 reviews)
4. [Vitay](https://www.capterra.com.au/software/183558/vitay) — 4.9/5 (49 reviews)
5. [Discovered](https://www.capterra.com.au/software/139913/Discovered) — 4.6/5 (126 reviews)

## Reviews

### "Business Development Manager" — 5.0/5

> **Lovleen** | *19 February 2025* | Alternative Dispute Resolution | Recommendation rating: 7.0/10
> 
> **Pros**: though a reference check I have came across refnow.
> 
> **Cons**: It was extremely to the point. It does not waste time.
> 
> My experience is extremely excellent with ref now.

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### "Efficient and User-Friendly Referral Platform" — 5.0/5

> **Binita** | *17 November 2024* | Health, Wellness & Fitness | Recommendation rating: 9.0/10
> 
> **Pros**: RefNow simplifies the reference-checking process significantly. It’s easy to use and saves time for both employers and employees. I appreciate how straightforward the interface is and the detailed reports it provides.
> 
> **Cons**: While the platform works very well, it would be helpful to have more integrations with popular HR tools. Sometimes, the response time for support can also be improved to make the experience seamless.

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### "Good Innovating form" — 4.0/5

> **Segun** | *5 October 2024* | Information Technology & Services | Recommendation rating: 8.0/10
> 
> **Pros**: The way and manner that they used in conducting the Ref form interview
> 
> **Cons**: i don't know of any cons as at the moment, everything looks good
> 
> This is a nice first hand experience from RefNow

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### "Clyde's RefNow Feedback" — 5.0/5

> **Mbai Junior** | *10 June 2025* | Food & Beverages | Recommendation rating: 10.0/10
> 
> **Pros**: Very direct,  clear and precise. I like the questions asked and also the structure of it. I also like that it was done in stages
> 
> **Cons**: Nothing. I don't have anything least desirable about it. I genuinely enjoyed the service. It was done in segments which helped
> 
> Brilliant.  It was very easy to use and also very precise which i enjoyed very much. I will highly recommend it to a friend

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### "Efficient Reference Management with Room for Improvement" — 3.0/5

> **Chidinma Marylene** | *27 January 2025* | Hospital & Health Care | Recommendation rating: 9.0/10
> 
> **Pros**: What i like most is that, its easy to fill in referee details.
> 
> **Cons**: The facts that i cant delete the referee that i dont need anymore .
> 
> RefNow is an Ease of Use platform which simplifies the process of collecting references, saving time for both candidates and employers.but&#10;difficulty in deleting referees, as i have experienced.&#10;However, these issues are often resolved with support or guidance from the platform

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## Links

- [View on Capterra](https://www.capterra.com.au/software/190447/refnow)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/software/190447/refnow> |
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| de-CH | <https://www.capterra.ch/software/190447/refnow> |
| en | <https://www.capterra.com/p/190447/RefNow/> |
| en-AE | <https://www.capterra.ae/software/190447/refnow> |
| en-AU | <https://www.capterra.com.au/software/190447/refnow> |
| en-CA | <https://www.capterra.ca/software/190447/refnow> |
| en-GB | <https://www.capterra.co.uk/software/190447/refnow> |
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| pt-PT | <https://www.capterra.pt/software/190447/refnow> |

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