Tempo Timesheets

Tempo Timesheets helps you planning and auditing your project duration

Comments: I've been using Tempo for over 4 years o maybe more. I actually used since I purchased the JIRA Cloud subscription because it is a nice add on.

Pros:

Mainly I used integrated with JIRA to measure how much time does it take for the developers to complete the user stories. I also use Timesheet to get the monthly report and from there I manage the billing hours for the developers of our company.

Cons:

When you download the report in CSV format, there are some fields that are quite confusing. For example, the logged duration of a task is presented as decimal value insted of using a time format.

Tempo Timesheets Rocks!

Comments: We switched to Jira/Tempo several years ago (from FogBugz) because we needed a development tracking tool with a good time tracking system. We picked Jira Software Cloud first and then selected Tempo Timesheets for time tracking. No regrets with Tempo. Jira has been (and still is) an adventure at times, but Tempo Timesheets has been a solid performer from the start. And it has received significant improvements over time. It's a great choice for my company.

Pros:

Easy to use. Integrates well with Jira Software Cloud. Reasonably priced.

Cons:

Not big , but due to Jira changes, it now takes an extra click to get to Tempo time entry in a Jira ticket.

Alternatives Considered: Harvest

Reasons for Choosing Tempo Timesheets: We dropped FogBugz because they didn't track time in a way that worked for us.

Updates without considering the users needs

Comments: Honestly, at this point I work with it because I have no other choice. But I am strongly pushing for us to get a different solution. I was fine until the timesheets were taken away and was hoping for improvements through added features

Pros:

When I started to work at Kreios 3 years ago, we were already working with Jira/using Tempo Timesheets. We are constantly optimizing our processes and for HR as well as for invoicing I was able to implement standard processes

Cons:

The recent update I like least because you just simply removed the "timesheets" feature and replaced it with "my work" which isn't anything but the reports filtered down to a person. So it wasn't a feature added but a major feature taken away. We had to instruct people on what they had to do different, we had to adapt our own accounting software that imports timesheets automattically, time tracking during weeks or months has become harder. I was honestly very upset about that. Another thing I don't like is that export feature isn't flexible enough. Also lines are cut off when there at the end of a page, no matter how you try to do it, if the export is too long. So they're not reliable (Monthly export for payroll)

Daily monitoring

Pros:

It allows us to have the time of our tickets in progress, by actions and final. The management of our daily is more consistent and therefore efficient. It allows to have our stats (Daily, weekly, monthly,...)

Cons:

It sometimes crashes, but this is very rare.

Best timesheets tracker ever

Comments: We could not find any systems that are easy to use and could support billable and non-billable type of time entries. Tempo delivered big time and the ease of which you can add time entries, swap them out with other tickets or edit other user's timesheets and update them is simply AMAZING.

Pros:

- VERY easy way to add time to your Jira service desk tickets - Very easily set up via the admin panel - Integrates with groups and roles - BEST time plugin I have ever used (across multiple systems) - Price point is GREAT (We use a hosted server setup) - Editing staff timesheets is a breeze...I have never used a system that os so easy to use.

Cons:

- The budget period is only per month. There is no option to set other time periods, ie qaurterly, yearly etc. (this is a very big one) - Have to set up organizations again. It should integrate with the "Customer" list in jira service desk. (Very minor) - Does not have an option for rounding time to the nearest quarter of an hour (very minor) - Does not provide budget alerts (this is a very big one) - The settings screen can use some love and explanation

Alternatives Considered: Harvest

Reasons for Choosing Tempo Timesheets: Connectwise Manage is a tool that has a LOT of features. However, it is very ppor in terms of UI, functionality and ease of use. The reporting features of Connectwise are VERY poor. CSV exports leave a lot to figure out in terms of which columns host which data. It is a VERY bad tool.

Switched From: ConnectWise PSA

Reasons for Switching to Tempo Timesheets: Did a brief research on Atlassian communities throughout the web, and considered Harvest. However, the ease of integration with Jira service desk was the main selling point.