--- description: Learn more about Commusoft price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Commusoft Cost & Reviews - Capterra Australia 2026 --- Breadcrumb: [Home](/) > [Field Service Management Software](/directory/10009/field-service-management/software) > [Commusoft](/software/189894/commusoft) # Commusoft Canonical: https://www.capterra.com.au/software/189894/commusoft Page: 1 / 10\ Next: [Next page](https://www.capterra.com.au/software/189894/commusoft?page=2) > Commusoft helps commercial HVAC, generator, plumbing, and electrical service businesses streamline operations, PPM, and invoicing. > > Verdict: Rated **4.7/5** by 210 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Commusoft? Commusoft is built for commercial and industrial HVAC, generator, plumbing, electrical, and facility maintenance businesses managing PPM, asset tracking, service contracts, and large-scale operations. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 210 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 4.8/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Commusoft - **Location**: London, US - **Founded**: 2006 ## Commercial Context - **Pricing model**: Per User - **Pricing Details**: Please get in touch with Commusoft for pricing details. - **Target Audience**: 2–10, 11–50, 51–200, 201–500 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Canada, Ireland, Puerto Rico, United Kingdom, United States ## Features - Appointment Management - Asset Tracking - Attendance Tracking - Automated Scheduling - Availability Management - Calendar Management - Calendar Sync - Calendar/Reminder System - Client Management - Communication Management - Contact Management - Cost Estimating - Dispatch Management - Drag & Drop - Employee Database - Employee Management - Employee Scheduling - Facility Asset Management - For Commercial and/or Industrial Electrical Contractors - For Oil & Gas - Forms Creation & Design - Inspection Management - Interaction Tracking - Invoice Processing - Job Management - Lead Management - Maintenance Management - Mobile Access - Mobile Payments - Online Booking - Online Time Clock - Payment Processing - Preventive Maintenance - Progress Reports - Project Time Tracking - Quotes/Estimates - Real-Time Data - Real-Time Monitoring - Real-Time Updates - Real-time Scheduling - Recurring Appointments - Reminders - Residential Inspections - Scheduling - Self Service Portal - Service History - Subcontractor Monitoring - Task Management - Timesheet Management - Website Integration ... and 84 more features ## Integrations (18 total) - Commusoft Sales - Dropbox - FreeAgent - Gmail - GoCardless - Google Calendar - HubSpot CRM - Mailchimp - Microsoft Outlook - Pipedrive - QuickBooks Online - Sage 50 Accounting - Stripe - SumUp - Worldpay for Enterprise ... and 3 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Field Service Management Software](https://www.capterra.com.au/directory/10009/field-service-management/software) ## Related Categories - [Field Service Management Software](https://www.capterra.com.au/directory/10009/field-service-management/software) - [Plumbing Software](https://www.capterra.com.au/directory/30673/plumbing/software) - [Service Dispatch Software](https://www.capterra.com.au/directory/30059/service-dispatch/software) - [Building Maintenance Software](https://www.capterra.com.au/directory/30102/building-maintenance/software) - [HVAC Software](https://www.capterra.com.au/directory/30107/hvac/software) ## Alternatives 1. [NetSuite](https://www.capterra.com.au/software/135757/netsuite) — 4.2/5 (2054 reviews) 2. [Jobber](https://www.capterra.com.au/software/127994/jobber) — 4.6/5 (1465 reviews) 3. [QuickBooks Enterprise](https://www.capterra.com.au/software/46497/quickbooks-enterprise) — 4.5/5 (20664 reviews) 4. [QuickBooks Online Advanced](https://www.capterra.com.au/software/189398/quickbooks-online) — 4.4/5 (1045 reviews) 5. [Housecall Pro](https://www.capterra.com.au/software/140363/housecall-pro) — 4.7/5 (2742 reviews) ## Reviews ### "The backbone of field service management" — 4.0/5 > **Brad** | *6 July 2026* | Industrial Automation | Recommendation rating: 9.0/10 > > **Pros**: The software excels at centralizing customer records, optimizing routes, and creating clear estimates directly from a mobile device Real-time billing and parts tracking drastically reduce payment delays. > > **Cons**: The learning curve is steep forcing the allocation of several hours to train staff.  overall pricing sits in the higher bracket of the market, and long-term contract requirements can be a financial deterrent for small setups. > > The application structures every single step of the workflow, ensuring no maintenance task is forgotten and every intervention is billed accurately. ----- ### "Would recommend" — 5.0/5 > **Rebecca** | *26 September 2025* | Construction | Recommendation rating: 8.0/10 > > **Pros**: We’ve been using Commusoft for our plumbing and heating business, and it’s made a huge difference. The system is easy to use, very reliable, and helps us stay organised from job booking through to invoicing. Engineers find the mobile app straightforward, and the office team love how everything is linked in one place. The scheduling, job history, and customer communication features save us a lot of time and reduce errors. > > **Cons**: Sometimes has connectivity issues. However usually fixed quickly. We use older version which also may have an effect. ----- ### "great software" — 5.0/5 > **Haroon** | *10 December 2025* | Construction | Recommendation rating: 10.0/10 > > **Pros**: Intuitive interface and powerful scheduling tools made daily operations seamless. Overall excellent. > > **Cons**: Occasional glitches on the app and limited customization options sometimes slowed down our workflow. > > My overall experience was very positive—easy to use, reliable, and helpful for organizing daily operations, though a few minor glitches and feature limits occasionally got in the way. ----- ### "BEST Home Service Software for Family-Owned and Operated Business" — 5.0/5 > **Miriam** | *10 April 2025* | Electrical/Electronic Manufacturing | Recommendation rating: 10.0/10 > > **Pros**: The customization aspect of Commusoft is wonderful\! it has so many capabilities that you choose to use or not, but implementing down the road as you learn and grow with the software is fantastic. We have been using this software since 2023 and don't have any regrets. > > **Cons**: The only thing I can think of is the date is funky because these Brits format date/month/year \& they spell labor incorrectly. (labour) LOL all jokes aside they are wonderful all around. Thanks Jason\!\! > > The customer service is above all. You would NEVER get this level of service with other softwares. They have been wonderful from the start, they listen to your needs and try to help adapt as your grow. ----- ### "Invaluable business tool" — 5.0/5 > **Elaine** | *24 March 2025* | Construction | Recommendation rating: 10.0/10 > > **Pros**: Fantastic end to end workflow system giving you assurance all elements of a job are tracked from start to finish. > > **Cons**: There are no real cons - we would love to be able to speak to people on the phone however that is the next package up from ours. Online support is excellent. > > It's an invaluable work tool for our business - we couldn't do without it. ----- Page: 1 / 10\ Next: [Next page](https://www.capterra.com.au/software/189894/commusoft?page=2) ## Links - [View on Capterra](https://www.capterra.com.au/software/189894/commusoft) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data