---
description: Learn more about TellusFirst price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: TellusFirst Cost & Reviews - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Customer Satisfaction Software](/directory/30541/customer-satisfaction/software) > [TellusFirst](/software/189741/tellusfirst)

# TellusFirst

Canonical: https://www.capterra.com.au/software/189741/tellusfirst

> TellUsFirst is a mobile-first solution which provides real-time actionable data you can use to improve your business.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Who Uses TellusFirst?

Retail&#10;Hospitality&#10;HORECA&#10;Travel &#10;Tourism&#10;Aiport&#10;Hospitals

## About the vendor

- **Company**: Optimum Results
- **Location**: Dundalk, Ireland
- **Founded**: 1995

## Commercial Context

- **Pricing model**:  (Free version available) (Free Trial)
- **Pricing Details**: Contact TellUsFirst for pricing information.
- **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: Czech, Danish, Dutch, English, Finnish, French, Hungarian, Italian, Norwegian, Swedish
- **Available Countries**: Ireland, United States

## Features

- Complaint Monitoring
- Survey/Poll Management

## Support Options

- Email/Help Desk
- FAQs/Forum
- Phone Support
- Chat

## Category

- [Customer Satisfaction Software](https://www.capterra.com.au/directory/30541/customer-satisfaction/software)

## Alternatives

1. [Jotform](https://www.capterra.com.au/software/158456/jotform-4-0) — 4.7/5 (2794 reviews)
2. [Survicate](https://www.capterra.com.au/software/132914/survicate) — 4.6/5 (99 reviews)
3. [Typeform](https://www.capterra.com.au/software/137289/typeform) — 4.7/5 (945 reviews)
4. [LiveAgent](https://www.capterra.com.au/software/102188/liveagent) — 4.7/5 (1753 reviews)
5. [SurveyMonkey](https://www.capterra.com.au/software/32728/surveymonkey) — 4.6/5 (10426 reviews)

## Links

- [View on Capterra](https://www.capterra.com.au/software/189741/tellusfirst)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/189741/TellusFirst/> |
| en-AE | <https://www.capterra.ae/software/189741/tellusfirst> |
| en-AU | <https://www.capterra.com.au/software/189741/tellusfirst> |
| en-CA | <https://www.capterra.ca/software/189741/tellusfirst> |
| en-GB | <https://www.capterra.co.uk/software/189741/tellusfirst> |
| en-IE | <https://www.capterra.ie/software/189741/tellusfirst> |
| en-IL | <https://www.capterra.co.il/software/189741/tellusfirst> |
| en-IN | <https://www.capterra.in/software/189741/tellusfirst> |
| en-NZ | <https://www.capterra.co.nz/software/189741/tellusfirst> |
| en-SG | <https://www.capterra.com.sg/software/189741/tellusfirst> |
| en-ZA | <https://www.capterra.co.za/software/189741/tellusfirst> |

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