--- description: Learn more about Endear price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Endear Cost & Reviews - Capterra Australia 2026 --- Breadcrumb: [Home](/) > [Retail Management Software](/directory/20053/retail-management-systems/software) > [Endear](/software/187844/endear-outbound-retailing) # Endear Canonical: https://www.capterra.com.au/software/187844/endear-outbound-retailing Page: 1 / 3\ Next: [Next page](https://www.capterra.com.au/software/187844/endear-outbound-retailing?page=2) > Endear is the retail CRM for modern brands that want to build more meaningful customer relationships that drive real results. > > Verdict: Rated **4.5/5** by 44 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Endear? Omnichannel retailers that want to modernize their retail operations and boost sales and retention in the process. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 44 Reviews | | Ease of Use | 4.3/5 | Based on overall reviews | | Customer Support | 4.6/5 | Based on overall reviews | | Value for Money | 4.4/5 | Based on overall reviews | | Features | 4.2/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Endear - **Location**: New York, US - **Founded**: 2016 ## Commercial Context - **Starting Price**: USD 350.00 - **Pricing model**: Usage Based (Free Trial) - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English, French, Spanish - **Available Countries**: Argentina, Australia, Canada, Chile, Colombia, France, Mexico, New Zealand, Nicaragua, Peru, Spain, Sweden, United Kingdom, United States ## Features - Activity Dashboard - Alerts/Notifications - CRM - Collaboration Tools - Commenting/Notes - Contact Management - Customizable Reports - Customizable Templates - Dashboard - Data Import/Export - Data Visualization - Document Storage - Email Management - Email Marketing - Engagement Tracking - Interaction Tracking - Lead Management - Marketplace Integration - Mobile Access - Multi-Channel Marketing - Performance Management - Reporting/Analytics - Segmentation - Task Management - Third-Party Integrations ## Integrations (14 total) - Gorgias - Heartland Retail - Klaviyo - Kustomer - Lightspeed - Microsoft 365 - Newstore - Shopify - Shopify POS - Shopify Plus - Square Payments - Teamwork Commerce - WhatsApp - Zapier ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Retail Management Software](https://www.capterra.com.au/directory/20053/retail-management-systems/software) ## Related Categories - [Retail Management Software](https://www.capterra.com.au/directory/20053/retail-management-systems/software) - [Sales Tracking Software](https://www.capterra.com.au/directory/32744/sales-tracking/software) - [CRM Software](https://www.capterra.com.au/directory/2/customer-relationship-management/software) - [Customer Experience Software](https://www.capterra.com.au/directory/30671/customer-experience/software) - [Multi-Channel eCommerce Software](https://www.capterra.com.au/directory/31281/multi-channel-ecommerce/software) ## Alternatives 1. [Zoho CRM](https://www.capterra.com.au/software/155928/zoho-crm) — 4.3/5 (6964 reviews) 2. [LiveAgent](https://www.capterra.com.au/software/102188/liveagent) — 4.7/5 (1753 reviews) 3. [Typeform](https://www.capterra.com.au/software/137289/typeform) — 4.7/5 (945 reviews) 4. [Zendesk Suite](https://www.capterra.com.au/software/164283/zendesk) — 4.4/5 (4072 reviews) 5. [Freshdesk](https://www.capterra.com.au/software/124981/freshdesk) — 4.5/5 (3408 reviews) ## Reviews ### "JANTAMINIAU REVIEW" — 5.0/5 > **PALOMA** | *13 February 2025* | Textiles | Recommendation rating: 10.0/10 > > **Pros**: Endear provides an intuitive and user-friendly interface that makes customer relationship management seamless. The integration capabilities and personalized outreach features are incredibly effective in driving sales and engagement. > > **Cons**: While the platform is feature-rich, adding more customization options for reports would be a great enhancement. > > My experience with Endear has been excellent. It has significantly improved our client interactions and helped streamline communication with our customers. The automation tools and analytics have provided valuable insights that enhanced our sales strategy. Highly recommend it for businesses looking to strengthen their customer relationships\! ----- ### "Clientele magic" — 4.0/5 > **Sara** | *2 November 2025* | Retail | Recommendation rating: 10.0/10 > > **Pros**: I love that I can take personal notes for each client\! When I write a note in my own words, I can remember my clients better, and the connection I make with them would be even more genuine and personal\! > > **Cons**: When I’m sending a general email regarding an upcoming promotion, my understanding is that I can send to a group of 10 only at a time. It would have been easier if I could send the email to more clients at once\! > > My overall experience with Ebdear is great\! I love the fact that I can have all of my clients in one place\! ----- ### "Endear Review" — 4.0/5 > **Hailey** | *12 February 2025* | Retail | Recommendation rating: 7.0/10 > > **Pros**: I rally enjoy how user friendly the site is to navigate. The templates are easy to find and include in messaging, and moving from one client to the next feels seemless\! > > **Cons**: I think the metrics on reports and dashboard could be refined a little more/ the verbage for filters could be changed to be more clear. > > I use endear every day to keep in touch with clients, from adding them to my client book to updating profiles, using their information to complete new orders, and reaching out to clients who may have questions\! ----- ### "Clientelling made easy" — 5.0/5 > **Danielle** | *30 October 2025* | Apparel & Fashion | Recommendation rating: 10.0/10 > > **Pros**: I like how Endear is easy to navigate. It is nice to be able to bounce around tabs and look people up. > > **Cons**: Sometimes my customers from Shopify do not show up and I have to manually add them. It’s nice when they automatically appear. > > Endear has been effective in my selling; people love that I can add them to my list so I can reach out to them about promotions\! ----- ### "Regional Stores Manager" — 4.0/5 > **Diego** | *25 April 2025* | Apparel & Fashion | Recommendation rating: 7.0/10 > > **Pros**: The ease of the automated campaigns going out. I don't have to keep on checking to see if it's happening and feel confident it will play itself out. > > **Cons**: I think the portion of writing the email isn't the friendliest. I wish changes would auto save. I feel like I have to save each time I upload product links. If I don't hit save and go to my preview, I have to go back and redo. The analytics portion I also sometimes don't feel like it is 100% accurate between in physical store and online store. > > The team has been super kind and available. The platform I think requires more education and time that I had imagined from the start. ----- Page: 1 / 3\ Next: [Next page](https://www.capterra.com.au/software/187844/endear-outbound-retailing?page=2) ## Links - [View on Capterra](https://www.capterra.com.au/software/187844/endear-outbound-retailing) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | tr | | ----- ## Structured Data