---
description: Learn more about WooCommerce price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: WooCommerce Cost & Reviews - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [eCommerce Software](/directory/3/ecommerce/software) > [WooCommerce](/software/187800/woocommerce)

# WooCommerce

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> Web-based open source eCommerce platform that helps in the creation of online store with themes, payment, shipping options \&amp; more.
> 
> Verdict: Rated **4.5/5** by 1040 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses WooCommerce?

eCommerce platform that helps small to large sized retail outlets manage multiple customer accounts, payments, orders, inventory \&amp; store.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.5/5** | 1040 Reviews |
| Ease of Use | 4.3/5 | Based on overall reviews |
| Customer Support | 4.0/5 | Based on overall reviews |
| Value for Money | 4.6/5 | Based on overall reviews |
| Features | 4.5/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Automattic
- **Location**: San Francisco, US

## Commercial Context

- **Pricing model**:  (Free version available) (Free Trial)
- **Pricing Details**: WooCommerce is free to download and use. Additional themes and plug-ins are charged for.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise)
- **Supported Languages**: English
- **Available Countries**: Australia, Canada, France, United Kingdom, United States

## Features

- CRM
- Catalog Management
- Data Security
- Email Marketing
- Inventory Management
- Mobile Access
- Order Management
- Promotions Management
- Reporting/Analytics
- Returns Management
- Reviews Management
- SEO Management
- Shipping Management
- Shopping Cart
- Tax Management
- Third-Party Integrations
- Website Management
- eCommerce Management

## Integrations (18 total)

- Brevo
- Campaign Monitor by Marigold
- Elementor
- Google Analytics 360
- HappyFox Chat
- Klaviyo
- LiveChat
- Mailchimp
- MailerLite
- Meta for Business
- PayPal
- PayPal Enterprise Payments
- ReferralCandy
- Square Point of Sale
- Stripe

... and 3 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base

## Category

- [eCommerce Software](https://www.capterra.com.au/directory/3/ecommerce/software)

## Related Categories

- [eCommerce Software](https://www.capterra.com.au/directory/3/ecommerce/software)
- [Inventory Management Software](https://www.capterra.com.au/directory/30006/inventory-management/software)
- [Shopping Cart Software](https://www.capterra.com.au/directory/30848/shopping-cart/software)

## Alternatives

1. [Shopify](https://www.capterra.com.au/software/83891/shopify) — 4.5/5 (6670 reviews)
2. [Wix](https://www.capterra.com.au/software/169007/wix) — 4.4/5 (10606 reviews)
3. [Shopify POS](https://www.capterra.com.au/software/205337/shopify-pos) — 4.6/5 (239 reviews)
4. [Salesforce Commerce Cloud](https://www.capterra.com.au/software/180822/salesforce-commerce-cloud) — 4.6/5 (97 reviews)
5. [Adobe Commerce](https://www.capterra.com.au/software/83890/magento-commerce) — 4.3/5 (655 reviews)

## Reviews

### "WooCommerce is fabulous for both technical and non-technical user\!" — 5.0/5

> **Theekapat** | *19 July 2025* | Food & Beverages | Recommendation rating: 10.0/10
> 
> **Pros**: It's user-friendly for non-technical users\! Anyone can run their e-commerce store using WooCommerce. Although there's certainly learning to do, the information is free and easily accessible.
> 
> **Cons**: I've spent a few minutes thinking of what I dislike, and can't think of one. WooCommerce is all good, at least from my perspective.
> 
> I was running an e-commerce store on WooCommerce for around 2 years. I'm delighted with WooCommerce, as a technical user.

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### "Go for it the best store u can make than other custom build ones" — 5.0/5

> **Roby** | *24 December 2024* | Media Production | Recommendation rating: 10.0/10
> 
> **Pros**: The best thing we liked about its sleek design and custom functions
> 
> **Cons**: Nothing, we liked everything about Woocommerce
> 
> Exceptional is the word that I like to use

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### "WooCommerce - Meh…" — 3.0/5

> **Christopher** | *23 December 2024* | Internet | Recommendation rating: 7.0/10
> 
> **Pros**: It works with Wordpress. But requires additional plugins to allow functionality that one would think was built in already
> 
> **Cons**: Because it’s a server side software solution, it can be a dog to use.
> 
> Frustration, angst which led to wondering - why isn’t there a competitor solution for my Wordpress sites?

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### "WOO WHO WOo" — 5.0/5

> **Keith** | *18 March 2026* | Retail | Recommendation rating: 9.0/10
> 
> **Pros**: They do a great job of keeping the software updated and installed properly. Fee structure is in line with other software and often less in that there is no per transaction fee. Setup was easy, making new products or variants is also really easy.
> 
> **Cons**: Freight setup is complicated but this isn’t really a problem of WOO, freight is complicated. We use a third party for freight pricing. The store adds the freight but we don’t actually use WOO for freight.
> 
> We might have preferred a nicer look to the product listing but this works. We have never had a glitch and enjoy the simplicity of the program

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### "Great free plugin and easy to use once set up." — 5.0/5

> **Athena** | *2 February 2026* | Information Technology & Services | Recommendation rating: 10.0/10
> 
> **Pros**: WooCommerce made it easy to set up our online store, update products, offer different versions of products, and accept different payment types. Any issues we encountered have always been swiftly corrected. The core plugin is free, so the value is in it from the start.
> 
> **Cons**: Learning to set up products isn't entirely user-friendly, and takes a bit of effort to understand all the different components to it.
> 
> I enjoy working with it. While it takes a bit to learn, at times it's absolutely worth the time to learn once you have the hang of it.

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## Links

- [View on Capterra](https://www.capterra.com.au/software/187800/woocommerce)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/software/187800/woocommerce> |
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| de-CH | <https://www.capterra.ch/software/187800/woocommerce> |
| en | <https://www.capterra.com/p/225601/WooCommerce/> |
| en-AE | <https://www.capterra.ae/software/187800/woocommerce> |
| en-AU | <https://www.capterra.com.au/software/187800/woocommerce> |
| en-CA | <https://www.capterra.ca/software/187800/woocommerce> |
| en-GB | <https://www.capterra.co.uk/software/187800/woocommerce> |
| en-IE | <https://www.capterra.ie/software/187800/woocommerce> |
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| es | <https://www.capterra.es/software/187800/woocommerce> |
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| es-EC | <https://www.capterra.ec/software/187800/woocommerce> |
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| fr | <https://www.capterra.fr/software/187800/woocommerce> |
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| fr-CA | <https://fr.capterra.ca/software/187800/woocommerce> |
| fr-LU | <https://www.capterra.lu/software/187800/woocommerce> |
| it | <https://www.capterra.it/software/187800/woocommerce> |
| nl | <https://www.capterra.nl/software/187800/woocommerce> |
| nl-BE | <https://www.capterra.be/software/187800/woocommerce> |
| pt | <https://www.capterra.com.br/software/187800/woocommerce> |
| pt-PT | <https://www.capterra.pt/software/187800/woocommerce> |

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