---
description: Learn more about Channel.io price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Channel.io Cost & Reviews - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Conversational AI Platforms](/directory/31596/conversational-ai-platform/software) > [Channel.io](/software/187685/channel-io)

# Channel.io

Canonical: https://www.capterra.com.au/software/187685/channel-io

> A business communications platform to help turn visitors into life-long regulars. Built for the 2% that care about their customers.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Who Uses Channel.io?

Small \&amp; Medium Size Businesses

## About the vendor

- **Company**: Zoyi Corporation
- **Location**: Seoul, South Korea

## Commercial Context

- **Starting Price**: USD 30.00
- **Pricing model**: Per Feature (Free version available) (Free Trial)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English, Japanese, Korean
- **Available Countries**: Albania, American Samoa, Andorra, Anguilla, Antigua and Barbuda, Argentina, Aruba, Australia, Austria, Bahamas, Barbados, Belarus, Belgium, Belize, Bermuda, Bolivia, Bosnia and Herzegovina, Brazil, British Virgin Islands, Bulgaria and 106 more

## Features

- Chatbot
- Live Chat
- Multi-Channel Communication
- Multi-Language
- Reporting/Analytics

## Integrations (4 total)

- Gmail
- Instagram
- Shopify
- Slack

## Support Options

- FAQs/Forum
- Knowledge Base
- 24/7 (Live rep)
- Chat

## Category

- [Conversational AI Platforms](https://www.capterra.com.au/directory/31596/conversational-ai-platform/software)

## Alternatives

1. [Fathom](https://www.capterra.com.au/software/1037530/fathom) — 5.0/5 (807 reviews)
2. [UChat](https://www.capterra.com.au/software/1022133/uchat) — 4.9/5 (73 reviews)
3. [Darwin AI](https://www.capterra.com.au/software/1066034/darwin-ai) — 4.8/5 (17 reviews)
4. [Denser AI](https://www.capterra.com.au/software/1064391/denser-ai) — 5.0/5 (31 reviews)
5. [Botsonic](https://www.capterra.com.au/software/1061327/botsonic) — 4.8/5 (79 reviews)

## Links

- [View on Capterra](https://www.capterra.com.au/software/187685/channel-io)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/187685/Channel-io/> |
| en-AE | <https://www.capterra.ae/software/187685/channel-io> |
| en-AU | <https://www.capterra.com.au/software/187685/channel-io> |
| en-CA | <https://www.capterra.ca/software/187685/channel-io> |
| en-GB | <https://www.capterra.co.uk/software/187685/channel-io> |
| en-IE | <https://www.capterra.ie/software/187685/channel-io> |
| en-IL | <https://www.capterra.co.il/software/187685/channel-io> |
| en-IN | <https://www.capterra.in/software/187685/channel-io> |
| en-NZ | <https://www.capterra.co.nz/software/187685/channel-io> |
| en-SG | <https://www.capterra.com.sg/software/187685/channel-io> |
| en-ZA | <https://www.capterra.co.za/software/187685/channel-io> |
| ko | <https://www.capterra.co.kr/software/187685/channel-io> |

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