---
description: Learn more about PBXware price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: PBXware Cost & Reviews - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [VoIP Software](/directory/30940/voip/software) > [PBXware](/software/187684/pbxware)

# PBXware

Canonical: https://www.capterra.com.au/software/187684/pbxware

> Unified Communications \& Collaboration suite with UCaaS, CCaaS, omnichannel, hybrid meetings, geo-redundancy, UC virtualization \& more.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Who Uses PBXware?

Our Unified Communications \& Collaboration suite serves telecom service providers of all sizes with a wide range of features to support growth and productivity, efficiency, and flexible customization.

## About the vendor

- **Company**: Bicom Systems
- **Location**: London, UK

## Commercial Context

- **Pricing model**: Per Feature
- **Pricing Details**: Contact Bicom Systems for pricing details
- **Target Audience**: 51–200, 201–500
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile)
- **Supported Languages**: English, French, Italian, Spanish
- **Available Countries**: Canada, France, Italy, South Africa, Spain, United Kingdom, United States

## Features

- Automated Routing
- Automatic Call Distribution
- CRM
- Call Center Management
- Call Logging
- Call Monitoring
- Call Recording
- Call Reporting
- Call Routing
- Call Tracking
- Call Transfer
- Computer Telephony Integration
- Conferencing
- Contact Management
- IVR
- Queue Management
- Reporting/Analytics
- Ring Groups
- Third-Party Integrations
- VoIP
- Voice Mail

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- 24/7 (Live rep)
- Chat

## Category

- [VoIP Software](https://www.capterra.com.au/directory/30940/voip/software)

## Related Categories

- [VoIP Software](https://www.capterra.com.au/directory/30940/voip/software)
- [Telephony Software](https://www.capterra.com.au/directory/30084/telephony/software)
- [Cloud PBX Software](https://www.capterra.com.au/directory/31102/cloud-pbx/software)
- [Contact Centre Software](https://www.capterra.com.au/directory/32035/contact-center/software)
- [Call Centre Software](https://www.capterra.com.au/directory/30007/call-center/software)

## Alternatives

1. [JustCall](https://www.capterra.com.au/software/157853/justcall) — 4.1/5 (223 reviews)
2. [DialedIn CCaaS](https://www.capterra.com.au/software/29589/callcenternow) — 4.8/5 (314 reviews)
3. [3CX](https://www.capterra.com.au/software/158704/3cx) — 4.4/5 (465 reviews)
4. [CloudTalk](https://www.capterra.com.au/software/182004/cloudtalk) — 4.4/5 (268 reviews)
5. [Bitrix24](https://www.capterra.com.au/software/113540/bitrix24) — 4.2/5 (984 reviews)

## Links

- [View on Capterra](https://www.capterra.com.au/software/187684/pbxware)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/187684/PBXware/> |
| en-AE | <https://www.capterra.ae/software/187684/pbxware> |
| en-AU | <https://www.capterra.com.au/software/187684/pbxware> |
| en-CA | <https://www.capterra.ca/software/187684/pbxware> |
| en-GB | <https://www.capterra.co.uk/software/187684/pbxware> |
| en-IE | <https://www.capterra.ie/software/187684/pbxware> |
| en-IL | <https://www.capterra.co.il/software/187684/pbxware> |
| en-IN | <https://www.capterra.in/software/187684/pbxware> |
| en-NZ | <https://www.capterra.co.nz/software/187684/pbxware> |
| en-SG | <https://www.capterra.com.sg/software/187684/pbxware> |
| en-ZA | <https://www.capterra.co.za/software/187684/pbxware> |

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