---
description: Learn more about Curious Thing price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Curious Thing Cost & Reviews - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Call Centre Software](/directory/30007/call-center/software) > [Curious Thing](/software/187676/curious-thing)

# Curious Thing

Canonical: https://www.capterra.com.au/software/187676/curious-thing

> Voice AI assistants for businesses of all sizes, powered by proprietary conversational AI technology \& OpenAI's ChatGPT.
> 
> Verdict: Rated **3.0/5** by 2 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Curious Thing?

Our voice AI assistants have successfully automated millions of business-customer conversations for SMBs and enterprises across industries, including financial services, healthcare, and insurance.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **3.0/5** | 2 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support | 3.0/5 | Based on overall reviews |
| Value for Money | 3.5/5 | Based on overall reviews |
| Features | 4.5/5 | Based on overall reviews |
| Recommendation percentage | 60% | (6/10 Likelihood to recommend) |

## About the vendor

- **Company**: Curious Thing
- **Founded**: 2018

## Commercial Context

- **Pricing model**: Usage Based
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: Arabic, Chinese, English, Italian
- **Available Countries**: Albania, Andorra, Australia, Austria, Belarus, Belgium, Bosnia and Herzegovina, Bulgaria, Croatia, Cyprus, Czechia, Denmark, Estonia, Faroe Islands, Finland, France, Germany, Gibraltar, Greece, Greenland and 37 more

## Features

- Call Routing
- Chatbot
- Live Chat
- Multi-Channel Communication
- Multi-Language
- Reporting/Analytics
- Third-Party Integrations
- Virtual Personal Assistant (VPA)

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Call Centre Software](https://www.capterra.com.au/directory/30007/call-center/software)

## Related Categories

- [Call Centre Software](https://www.capterra.com.au/directory/30007/call-center/software)
- [Conversational AI Platforms](https://www.capterra.com.au/directory/31596/conversational-ai-platform/software)
- [Artificial Intelligence (AI) Software](https://www.capterra.com.au/directory/30938/artificial-intelligence/software)

## Alternatives

1. [Fathom](https://www.capterra.com.au/software/1037530/fathom) — 5.0/5 (807 reviews)
2. [UChat](https://www.capterra.com.au/software/1022133/uchat) — 4.9/5 (73 reviews)
3. [Darwin AI](https://www.capterra.com.au/software/1066034/darwin-ai) — 4.8/5 (17 reviews)
4. [Tidio](https://www.capterra.com.au/software/144040/tidio-chat) — 4.7/5 (590 reviews)
5. [Denser AI](https://www.capterra.com.au/software/1064391/denser-ai) — 5.0/5 (31 reviews)

## Reviews

### "This used to be a great company and experience." — 1.0/5

> **Mihalis** | *28 June 2025* | Legal Services | Recommendation rating: 1.0/10
> 
> **Pros**: It works very, very well. It does exactly what it’s advertised to do. I used to have amazing customer service experiences with them.
> 
> **Cons**: They let me sign up for a free account. I thought I’d give the professional plan a try. It was too expensive since they raised the price to $24 a month. I have a small business. So, I decided to return to the free version. That’s when I discovered that the free version was, “temporarily unavailable.” It’s had this status for two months now. (It’s not really “temporarily unavailable,” is it?) Why can’t they just be honest and say there is no more free version? The moment they were apparently bought out by another company called Trivoni Software, the free version disappeared. I contacted them by email to ask what was going on, and they simply ignored my email.
> 
> It was wonderful until Trivoni Software took over. Before, you’d write an email, and you’d receive a reply within a day…if not within hours. Not anymore. They have simply ignored two e-mails I have sent regarding the disappearance of the “Free Version,” that have been ignored. Why do they still advertise on the web that they offer a free version, when that is not the case at all?

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### "Stand out AI product" — 5.0/5

> **Matthew** | *17 February 2021* | Entertainment | Recommendation rating: 10.0/10
> 
> **Pros**: It now allows us through our recruitment to make more informed hiring decisions and at the same time has supported delivering an unique candidate experience unlike any other
> 
> **Cons**: There is nothing I disliked to be honest
> 
> Outstanding - the product itself is game changing for many reasons and the service and willingess to adapt their product to meet our needs is quite rare in the HR tech space from my experience.

## Links

- [View on Capterra](https://www.capterra.com.au/software/187676/curious-thing)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/187676/Curious-Thing/> |
| en-AE | <https://www.capterra.ae/software/187676/curious-thing> |
| en-AU | <https://www.capterra.com.au/software/187676/curious-thing> |
| en-CA | <https://www.capterra.ca/software/187676/curious-thing> |
| en-GB | <https://www.capterra.co.uk/software/187676/curious-thing> |
| en-IE | <https://www.capterra.ie/software/187676/curious-thing> |
| en-IL | <https://www.capterra.co.il/software/187676/curious-thing> |
| en-IN | <https://www.capterra.in/software/187676/curious-thing> |
| en-NZ | <https://www.capterra.co.nz/software/187676/curious-thing> |
| en-SG | <https://www.capterra.com.sg/software/187676/curious-thing> |
| en-ZA | <https://www.capterra.co.za/software/187676/curious-thing> |

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