15 years helping Australian businesses
choose better software

What Is Twice Commerce?

Twice Commerce is the ultimate all-in-one rental software designed to streamline your rental business and fuel your growth. With easy-to-use yet powerful functionalities, Twice enables you to create a rental website, automate inventory management, and effortlessly rent, subscribe, and sell your products along with additional services. Trusted by leading brands, retailers, and small rental business owners alike, Twice has everything you need to succeed. Book a demo today and get started!

Who Uses Twice Commerce?

Big and small rental and retail companies use Twice to sell products as a service, rent out equipment in every sales channel, and manage product catalogs, inventory, orders, and payments.

Twice Commerce Software - E-commerce website
Twice Commerce Software - Sell services and products online and in-person
Twice Commerce Software - Sell to your walk-in customers with your Twice Commerceback office tool
Twice Commerce Software - Have all your orders and inventory seamlessly connected across every sales channel and location.
Twice Commerce Software - Monthly sales report

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Reviews of Twice Commerce

Average score

Overall
4.6
Ease of Use
4.6
Customer Service
4.8
Features
4.2
Value for Money
4.4

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
62%
4
32%
3
6%
Tim
Tim
Founder in UK
Verified LinkedIn User
Leisure, Travel & Tourism, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

The best rental platform for businesses of any size.

5.0 2 years ago

Comments: Rentle have provided me with an extra dimension to my bicycle rental business. They have enabled a cost effective digital booking system without the need for hardware. Their team are fantastic and always on hand to solve any questions or problems I have had. I've been so impressed with their positive approach and have always felt valued as a customer.

Pros:

The software is very user friendly and can be adapted to fit a variety of different methods of working. The software is very intuitive and adaptable and allows for surface level engagement through to in-depth use depending on need.

Cons:

I would like the booking confirmation / end user engagement to be more customisable. At the moment it is a generic email confirmation which is fine but would be improved with ability to send more bespoke confirmations / engagement.

Rentle Response

2 years ago

Thank you Tim for all your feedback. We are really happy to have you using Rentle and we look forward to improving our platform for the needs you mentioned! Kind regards, Polina

Lasse
Lasse
Managing director in Finland
Verified LinkedIn User
Consumer Services, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Revolutionary for rental and activities business model

4.0 4 years ago

Comments: Superb support and reaction time for problems. I have never experienced such a great attitude towards users from support people.

Pros:

Flexibility, ease of use, integrated payment options, broad scope that can be used to make all our activities, rental products, tickets, etc. products available for online booking

Cons:

Rentle is still under development so there are many things missing but all the essentials are there to make the business roll. Rentle is developing new features in a rapid phase so the features missing now, might be there tomorrow.

Rentle Response

4 years ago

Hi Lasse, thank you for the review and partnership so far.

Gary
Boat Dude in US
Leisure, Travel & Tourism, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

Helped us get started, but not a long term solution

3.0 2 years ago

Comments: Fast to get started. Great to be able to get basic functionality online in less than a day. Support has been good. But ultimately lack or pricing flexibility, payment provider limitations and costs. and inventory management limitations make this a short term solution for us.

Pros:

Fast to set up and use. Low learning curve. Works well for what it is.

Cons:

Extremely limited pricing capabilities. Can't set different prices for different times of year or day.of week. This has cost us thousands in lost revenue. Can't take a boat out of service for scheduled time (routine maintenance). Boat is either in service or out of service and Can't for example take it out of inventory for Tue and Wed without blocking it for the entire future. Have to resort to work arounds like fake bookings. Rentle adds an additional surcharge on top of Stripe fees, which are already high. Can't select my own payment processor. Reporting is extremely limited.

Rentle Response

2 years ago

Thank you Gary for taking the time to write us feedback, we really appreciate it! I've just checked with our product team and introducing more flexible ways to price your products as well as improvements to our inventory management are high priority on our roadmap. Today we have released support for choosing whether to renting or selli your products which already introduces a lot of flexibility when creating your product catalogue. Hopefully we are able to release the improvements you are waiting for very soon. We will keep you updated. Best, Joel

Ben
Director in UK
Health, Wellness & Fitness, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Alternatives Considered:

TheRecoveryClub

5.0 3 months ago

Comments: We are very happy with Twice commerce and would definitely recommend to anybody looking to set up a rental website similar to ours. It is easy to use and quick to set up, with good advice offered when help is needed.

Pros:

We liked the ease of the website. We looked around for the right provider and found Twice to be the best around for the price. It is easy to use, easy to set up and there is plenty of help on offer should you need it.

Cons:

Occasionally the website can be hit and miss. It hasn’t been a problem for us yet, but we feel we may have lost out on a couple of rentals from the rental calendar having a bug

Rentle Response

7 days ago

Thank you so much for your thoughtful review and for choosing Twice Commerce! We’re thrilled to hear that you found our platform easy to use and set up, and that our pricing and support have met your expectations. We appreciate your honesty about experiencing occasional issues with the website. We take your feedback seriously and are actively working to resolve the bug in the rental calendar to prevent any potential loss of rentals. Your satisfaction is crucial to us, and we’re committed to ensuring our platform operates smoothly for all our users. Thank you for your trust in us, and we look forward to continuing to support your business's success! - Bianka, TWICE Support

Henry
General Manager in US
Hospitality, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

Simple, easy to use and powerful.

4.0 last year

Comments: Online Reservation and Checkout system that keeps track of inventory to prevent overbookings.

Pros:

It is easy to create and customize products. The WordPress plugin keeps customers on our site, and products display is ideal.

Cons:

I would like to see more integrations with "Make"(integromat) and/or Zapier to better improve customer experience when reservations are rescheduled, cancelled, etc. for triggers to happen and work with other apps such as ActiveCampaing, GoogleSheets, etc.

Rentle Response

last year

Many thanks for your feedback, Henry! We really appreciate it :) More custom integrations is something we want to enable in the future, for instance with introducing new triggers to select from in our webhooks. Feel free to keep an eye on our product updates to not miss out on anything:https://updates.rentle.io/