--- description: Learn more about hellotax price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: hellotax Cost & Reviews - Capterra Australia 2026 --- Breadcrumb: [Home](/) > [Corporate Tax Software](/directory/31560/corporate-tax/software) > [hellotax](/software/187594/hellotax) # hellotax Canonical: https://www.capterra.com.au/software/187594/hellotax Page: 1 / 6\ Next: [Next page](https://www.capterra.com.au/software/187594/hellotax?page=2) > hellotax is the all-in-one solution for online sellers in Europe when it comes to the handling of VAT. > > Verdict: Rated **4.7/5** by 109 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses hellotax? hellotax local accountants help e-commerce businesses selling goods on different platforms and marketplaces like Amazon to stay VAT compliant in the EU. No hidden costs. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 109 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 4.7/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Hellotax - **Location**: El Campello, Spain - **Founded**: 2016 ## Commercial Context - **Starting Price**: EUR 39.00 - **Pricing model**: Per Feature - **Pricing Details**: hellotax pricing is based on the number of VAT countries contracted. VAT Registrations and Returns subscriptions start from 39 euro/country/month. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500 - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English, German - **Available Countries**: Austria, Belgium, Croatia, Czechia, Denmark, Estonia, France, Germany, Greece, Italy, Liechtenstein, Luxembourg, Netherlands, Norway, Poland, Portugal, Russia, Spain, Sweden, Türkiye and 2 more ## Features - Audit Trail - Compliance Management - Corporate/Business - Data Import/Export - Exemption Management - Reporting & Statistics - Sales Tax Management - Tax Calculation - Tax Filing - Tax Planning - Transaction Tracking - Value Added Tax (VAT) ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Corporate Tax Software](https://www.capterra.com.au/directory/31560/corporate-tax/software) ## Related Categories - [Corporate Tax Software](https://www.capterra.com.au/directory/31560/corporate-tax/software) - [Sales Tax Software](https://www.capterra.com.au/directory/30970/sales-tax/software) ## Alternatives 1. 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I have been trying to deal with this escalating situation since December 2024 and have still not been able to find a resolution. > > **Cons**: Appalling customer service, and continued illegal direct debiting of our company bank account despite 6 months of attempts for this to cease. > > 0 Stars. Despite our initial good relationship with Hellotax, since December 2024 they have continued to direct debit our bank account despite failing to file our VAT data or address the technological issues with their online platform that have prevented us from paying our VAT to the appropriate tax authorities. This has led to us experiencing compliance issues with various tax authorities, as well as having to pay for the services of another VAT filing company despite the continued illegal direct debit of our bank account for their VAT filing services. DO NOT SIGN UP TO HELLOTAX. They are a fraudulent company engaging in theft and serious mismanagement. ----- ### "Top company to get you VAT compliance" — 5.0/5 > **Allan** | *10 October 2024* | Sporting Goods | Recommendation rating: 9.0/10 > > **Pros**: Constant and timeliness of their communication > > **Cons**: No complaints here at all, everything was made easy. > > We have just received our VAT number with the great help of Hellotax and we couldn't have done this without them. A lot of very communication and we were always kept in the loop of what was going on and also plenty of help with answering questions. ----- ### "I recommend\!" — 5.0/5 > **Miha** | *26 February 2026* | Food & Beverages | Recommendation rating: 10.0/10 > > **Pros**: Very fast communication, good responsiveness, precise instructions regarding the documents, so that no additional documents were needed. > > **Cons**: For us beginners, the price could have been a little more affordable and would have taken into account our initial high costs in other areas as well. > > Hellotax provided us with very good support in obtaining a German tax number. Communication was very fast, instructions regarding the required documents were clear, emails were answered very accurately and quickly, and every procedure was approached professionally. ----- ### "Great Experience – Clear, Transparent, and Customer-Oriented\!" — 5.0/5 > **Mareile** | *25 February 2025* | Biotechnology | Recommendation rating: 10.0/10 > > **Pros**: Great first call to understand our needs Transparent Very good sales person > > **Cons**: Support less skilled / many copy paste text modules are used > > Hellotax provided an incredibly clear explanation of our tax situation—far better than other service providers we've worked with. The initial consultation was excellent: open, transparent, and truly focused on finding the right solution for us, rather than just the most profitable one for Hellotax. We really appreciate their customer-first approach. Thank you\! ----- ### "Attention, very bad experience" — 1.0/5 > **Christoph** | *9 December 2025* | Warehousing | Recommendation rating: 0.0/10 > > **Pros**: Very expensive. Poor performance. Unfortunately, I paid for a year. The support team seems incompetent. Uploading data to the app is very difficult. Period/comma errors, etc. > > **Cons**: Ticket system Inexperienced employees You're just a number Tickets are passed on with a (stupid) follow-up question Problems are not solved, just postponed > > Several months ago, I switched to Hellotax after Taxfish discontinued its VAT and OSS services. Hellotax promised first-class support – unfortunately, this promise has not been fulfilled. By now, I am so desperate that I am considering seeking legal assistance. Working with the ticket system is extremely frustrating: every follow-up question seems to take me right back to the starting point, without any real progress being made. The current situation with the Polish tax office is particularly stressful. Due to a goods transfer to Poland, I am now facing significant trouble because Hellotax is apparently unable to submit my documents correctly or clearly explain where the problem lies. Since my Polish language skills are limited, I rely on clear and reliable support – but that is precisely what I am not receiving. Despite the high costs, practically nothing works. From my point of view, I am left with no choice but to give one star. The entire process has been a complete disaster. If you have the option to switch to another provider, do yourself a favor and choose a better service provider. ----- Page: 1 / 6\ Next: [Next page](https://www.capterra.com.au/software/187594/hellotax?page=2) ## Links - [View on Capterra](https://www.capterra.com.au/software/187594/hellotax) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | | tr | | ----- ## Structured Data