---
description: Learn more about Omnis price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Omnis Cost & Reviews - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Call Centre Software](/directory/30007/call-center/software) > [Omnis](/software/187406/exsight-omnis-contact-center)

# Omnis

Canonical: https://www.capterra.com.au/software/187406/exsight-omnis-contact-center

> Contact center software that helps businesses manage tasks, engage customers, monitor agent performance, generate reports, and more.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Who Uses Omnis?

Retail, hospitality, healthcare, government, education, and financial services.

## About the vendor

- **Company**: MTS IntegraTRAK
- **Location**: River Edge, US
- **Founded**: 1983

## Commercial Context

- **Starting Price**: USD 55.00
- **Pricing Details**: Contact MTS for pricing details.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- Agent Interface
- Auto-Dialer
- Automatic Call Distribution
- Call Center Management
- Call Logging
- Call Monitoring
- Call Recording
- Call Routing
- Call Scripting
- Campaign Management
- Computer Telephony Integration
- Contact Management
- Dashboard
- IVR
- Multiple Scripts
- Queue Management
- Reporting/Analytics
- Survey/Poll Management
- Text to Speech

## Integrations (5 total)

- Dynamics 365
- Freshdesk
- Microsoft Teams
- ServiceNow
- WhatsApp

## Support Options

- Email/Help Desk
- Knowledge Base
- Phone Support

## Category

- [Call Centre Software](https://www.capterra.com.au/directory/30007/call-center/software)

## Related Categories

- [Call Centre Software](https://www.capterra.com.au/directory/30007/call-center/software)
- [IVR Software](https://www.capterra.com.au/directory/30231/ivr/software)
- [Contact Centre Software](https://www.capterra.com.au/directory/32035/contact-center/software)

## Alternatives

1. [Aircall](https://www.capterra.com.au/software/144486/aircall) — 4.2/5 (458 reviews)
2. [JustCall](https://www.capterra.com.au/software/157853/justcall) — 4.1/5 (223 reviews)
3. [CTM](https://www.capterra.com.au/software/152004/call-tracking-software) — 4.6/5 (150 reviews)
4. [DialedIn CCaaS](https://www.capterra.com.au/software/29589/callcenternow) — 4.8/5 (314 reviews)
5. [Convoso](https://www.capterra.com.au/software/76768/cloud-predictive-dialer) — 4.5/5 (386 reviews)

## Links

- [View on Capterra](https://www.capterra.com.au/software/187406/exsight-omnis-contact-center)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/software/187406/exsight-omnis-contact-center> |
| de-AT | <https://www.capterra.at/software/187406/exsight-omnis-contact-center> |
| de-CH | <https://www.capterra.ch/software/187406/exsight-omnis-contact-center> |
| en | <https://www.capterra.com/p/187406/eXsight-Omnis-Contact-Center/> |
| en-AE | <https://www.capterra.ae/software/187406/exsight-omnis-contact-center> |
| en-AU | <https://www.capterra.com.au/software/187406/exsight-omnis-contact-center> |
| en-CA | <https://www.capterra.ca/software/187406/exsight-omnis-contact-center> |
| en-GB | <https://www.capterra.co.uk/software/187406/exsight-omnis-contact-center> |
| en-IE | <https://www.capterra.ie/software/187406/exsight-omnis-contact-center> |
| en-IL | <https://www.capterra.co.il/software/187406/exsight-omnis-contact-center> |
| en-IN | <https://www.capterra.in/software/187406/exsight-omnis-contact-center> |
| en-NZ | <https://www.capterra.co.nz/software/187406/exsight-omnis-contact-center> |
| en-SG | <https://www.capterra.com.sg/software/187406/exsight-omnis-contact-center> |
| en-ZA | <https://www.capterra.co.za/software/187406/exsight-omnis-contact-center> |
| fr | <https://www.capterra.fr/software/187406/exsight-omnis-contact-center> |
| fr-BE | <https://fr.capterra.be/software/187406/exsight-omnis-contact-center> |
| fr-CA | <https://fr.capterra.ca/software/187406/exsight-omnis-contact-center> |
| fr-LU | <https://www.capterra.lu/software/187406/exsight-omnis-contact-center> |

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