15 years helping Australian businesses
choose better software
SKU IQ
What Is SKU IQ?
Save time with automated inventory management. Plans starting at only $35/month. With SKU IQ you can connect your POS (Square, Clover, Lightspeed) with e-commerce systems (Shopify, WooCommerce, Wix, BigCommerce) to synchronize data. Imagine one dashboard to manage sales, inventory and customers, eliminating double data entry. Get cross-channel analytics, help minimize overselling with automated quantity adjustments to give you more control with less work!
Who Uses SKU IQ?
Real-time inventory management software that helps retailers of all sizes connect (POS) point-of-sale with eCommerce sites quickly & easily. Manage all of your inventory in one dashboard with SKU IQ!
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Reviews of SKU IQ
SKU IQ, Thank you!
Comments: We've solved the problem of keeping our inventory synced between our retail store and e-commerce.
Pros:
We've been using this app for about a year now. I really like the WooCommerce to Clover integration! This has helped us keep our inventory synced and my boss is happy.
Cons:
There isn't an integration available for our shipping software. I would like to see a ShipStation integration soon!
skuIQ Response
last year
Thank you so much for your feedback! We will add ShipStation to our list of integration requests!
Alternatives Considered:
Lullaleisure Tiktok Shop
Pros:
Your alls customer service is off the charts in my experience so far. I message your live chat and was quickly put onto a google meet with [sensitive content hidden] from your team where we had a nearly hour long set up meeting that eventually was able to get my tiktok data to sync with Shopify. I had been dealing with this issue for 3-4 days at this point so it was a huge relief to speak to a real person and have the help I needed to get this set up.
Cons:
So far nothing, to be honest. I have only been using it for a few hours though. I guess a 24 hour live chat box would be nice but 8-4pm MT is still very good.
Pricing Structure Does Not Define Extra Charges
Comments: As a Clover reselling partner as well as a Shopify partner I would not recommend this software. The support team suggested to use the competitor if we did not like this company policy.
Pros:
Was easy to install. Seems like user interface is great but the product import did not function for us.
Cons:
When importing products into Clover the support team outlined that only 50 products can be sync'd every hour. Therefore for 5000 product it will take over 10 hours to capture the data transfer. The only way around this is to sign up for a full year annual subscription which is counter intuitive to the data transfer available!
skuIQ Response
8 months ago
We appreciate you taking the time to share your experience with SKU IQ Realtime Inventory Sync. We're sorry to hear that our product import did not function for you as expected and that our pricing structure did not meet your expectations. We understand your frustration with the limitation of 50 products being synced every hour and the need for a full year annual subscription to capture the data transfer of 5000 products. Our team is always looking for ways to improve our product and pricing structure, and we will take your feedback into consideration for future updates. We apologize if our support team did not meet your expectations. Our team strives to provide the best possible service to all our customers, and we're sorry that our suggestion to use a competitor did not sit well with you. Thank you for your feedback and for considering SKU IQ Realtime Inventory Sync for your inventory management needs.
SKU IQ is a must for TikTok Shop
Pros:
SKU IQ has some of the best customer service. Our setup was easy because of how quickly their team is available to jump in for any roadblocks you might run into. Most of us are used to hour-long wait times through chat boxes, but they are speedy and efficient whether it's via chat, email, or during onboarding calls. I feel really confident in using their platform thanks to the amazing onboarding experience. Our company has referred several other CPG brands to try them out and everyone agrees - SKU IQ is superior!
Cons:
There were no cons to using SKU IQ. As with any new SaaS you can expect there to be a slight learning curve, but their customer support team made it easy breezy.
skuIQ Response
2 months ago
Thank you for your fantastic review of SKU IQ! We're delighted to hear about your positive experience: Pros: Outstanding Customer Service: We're thrilled that our customer service has been a standout for you. Quick response times and efficient support are priorities for us. Seamless Onboarding: It's great to know that our onboarding process has instilled confidence in using our platform. Referral-Worthy: We're truly appreciative of your referrals to other CPG brands, and it's wonderful to hear that SKU IQ is earning a reputation for excellence. Cons: Learning Curve: While you mentioned a slight learning curve, it's reassuring that our customer support team was able to assist you effectively, making the process smooth and hassle-free. Thank you for your support, and if you ever have more feedback or questions in the future, please don't hesitate to reach out. We're here to ensure your continued satisfaction!
Multi-Location Solution for Retail/Warehouse and Woocommerce
Comments: As a web developer and project manager I'm very happy with my experience working with [sensitive content hidden] at SKUIQ in properly setting up our configuration of operating multiple retail POS locations to be synced with a custom Woocommerce website. He was able to understand the work flow for the entire business and how we would like to manage the products in Lightspeed and Woocommerce. He was able to communicate very effectively and create solutions that exceeded our intended goals.
Pros:
The ability to sync products and inventory levels from multiple physical locations with a Woocommerce website. Customer support to help you configure exactly what needs to by synced both directions, to and from the Woocommerce website. We previously used Primaseller in which handled syncing multi-locations OK but did not have a good POS or good customer support. Switching to SKUIQ allowed us to have a great POS (Lightspeed) and still be able to sync with Woocommerce which was why we chose to go with SKUIQ.
Cons:
Not to the fault of SKUIQ but more of an issue with Woocommerce is that Woocommerce is not capable of tracking inventory from multiple locations as done in Lightspeed. So, the website will only display 1 quantity level for each item, not one for each location. For us, that was not a problem as we chose to display the total quantity from all locations combined under each product. When Woocommerce develops this feature I'm sure SKUIQ will be able to support it just as it already supports multi-locations in Lightspeed.
skuIQ Response
10 months ago
Thank you for taking the time to leave such detailed feedback, it means the world to us! We are so glad that SKU IQ is a good fit for your needs and that you've experienced our excellent support staff. Thank you for choosing SKU IQ and we look forward to continuing to serve your business!
