Who Uses This Software?

Physical therapy clinics

Average Ratings

13 reviews
  • Overall 5/5
  • Ease of Use 5/5
  • Customer Service 4.9/5
  • Features 4.9/5
  • Value for Money 5/5

Product Details

  • Free Version No
  • Free Trial No
  • Deployment Cloud, SaaS, Web
    Mobile - iOS Native
    Mobile - Android Native
  • Training Live Online
    Webinars
    Documentation
  • Support Business Hours

Vendor Details

  • PT Wired
  • https://www.ptwired.com

About PT Wired

PT Wired is a patient engagement solution that helps physical therapy clinics prevent patient dropout, improve brand engagement, and boost internal marketing. Practices receive a fully-branded mobile app available via iOS, Android, and Web that patients can download to access their Home Exercise Program with videos/notes/reminders, as well as engage with clinic marketing content. Therapists are able to customize patient prescriptions and marketing experiences through the provider portal.

PT Wired Features

  • Activity Monitoring
  • Appointment Management
  • Assessments
  • Billing & Invoicing
  • Exercise Management
  • Insurance Management
  • Multi-Location
  • Practice Management
  • Progress Notes
  • Treatment Plans

PT Wired Most Helpful Reviews

Best Home Exercise App

Reviewed on 30/05/2019
Norah C.
Physical Therapist
Health, Wellness & Fitness, 2-10 Employees
Used the Software for: 6-12 months
Reviewer Source 
5/5
Overall
5/5
Ease of Use
5/5
Features & Functionality
4/5
Customer Support
5/5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Pros: I love that it is easy to select exercise, change the sets, reps and that the patient has no excuse for not knowing what to do at home. I've gotten great feedback from patients as well. Overall everyone seems to be very impressed by the app

Cons: Initially sorting through all the videos can take a bit of time. The PT wired team has TONS of pre loaded videos, which is ultimately a great thing but initially it took some getting used to sorting through them. Some of the videos have names different then what I call them so once I figured out the correct terms to search for it made it much easier!

Not just HEP software, but also clinic branding and marketing platform

Reviewed on 12/06/2019
Taylor P.
Owner
Medical Practice, 13-50 Employees
Used the Software for: 2+ years
Reviewer Source 
5/5
Overall
5/5
Ease of Use
5/5
Features & Functionality
5/5
Customer Support
5/5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: Working with PT Wired has been amazing for my company. They are quick to solve any issue that may arise, and rep helps you step by step during the set up process and implementation. Other software I've had in the past promised a lot but failed to deliver. Not PT Wired. They actually care about the quality of the product and the user (physical therapist and patient) experience above making a buck. They are super responsive to feedback and update recommendations. The other aspect of PT Wired that really sets it apart from competitors is the ability to use it as a marketing tool. Not only will your clinic occupy real estate on your clients phone, but you are able to send them notifications, article suggestions, and really interact with them while they are away from the clinic. This is the ANSWER to patient drop off and increasing visit/HEP compliance.

Pros: -professional app customized and branded for your clinic
-patients download your specific clinic app in the app store
-ease to use and create HEP programs quickly
-keeps therapist in contact with patient while not in the clinic by leveraging technology, not time
-high quality videos in the app are vetted by a team of physical therapists, not tech guys or athletic trainers

Cons: -they have mentioned that they will be adding features to streamline external documentation but not here yet
-It would be amazing, if they had exercise progressions to aid physical therapist functional timetables.

Very Easy to Use, Responsive Team behind the Software

Reviewed on 01/08/2019
Jack K.
Physical Therapist
Health, Wellness & Fitness, 2-10 Employees
Used the Software for: 6-12 months
Reviewer Source 
5/5
Overall
5/5
Ease of Use
5/5
Features & Functionality
5/5
Customer Support
5/5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: My experience with PT Wired is as a professional physical therapist and as an advisor to the company. Truth is I liked the product enough to want to joint the team of professionals that are involved in building this incredible software. I can attest to the usefulness to my patients, and to how committed the staff behind the software are to ensuring the best possible experience for our customers.

Pros: Huge Catalog of exercise videos with accompanying clearly written instructions for patients.
A staff behind the scenes that continues to develop and add more exercises weekly.
Additional exercises can be requested to be added to the already large library by customers.
Enhances communication with patients, accuracy and follow through of home exercise programs

Cons: Early on I found some of the user interface functions regarding selecting exercises, and categories of exercises a bit cumbersome. After a discussion with the software team, they set about the task of improving these features. The only component of the software that I found to be a negative, was turned into a positive based upon my feedback.

Very Pleased with PT Wired Plus

Reviewed on 08/08/2019
Doug M.
Physical Therapist
Hospital & Health Care, 2-10 Employees
Used the Software for: 1-5 months
Reviewer Source 
5/5
Overall
5/5
Ease of Use
5/5
Features & Functionality
5/5
Customer Support
5/5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: We are now able to track patient compliance with HEP and patients feel more engaged in PT with use of the App. Access to the exercise program on their phone eliminates excuses for not doing HEP.

Pros: The software is easy to utilize and maneuver through to set up home exercise programs. The video quality of exercise demonstration is professional and easy to view. Patients have had good feedback in using the product. Technical support is very helpful and quick to respond.

Cons: It is at times slow to load exercises but this is not drastic.

User friendly

Reviewed on 18/07/2019
Denise S.
owner
Hospital & Health Care, Self Employed
Used the Software for: 1+ year
Reviewer Source 
5/5
Overall
5/5
Ease of Use
5/5
Features & Functionality
5/5
Customer Support
5/5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: I have been very pleased with my experience with PT Wired and I applaud them for creating a much needed, beautiful product.

Pros: It is very user friendly and I can quickly set up my clients with their individualized programs. The visuals of the app itself are really nice. The owner has been very receptive to any recommendations for changes and is very patient when teaching how to use this product.

Cons: In order for me to upload my own created videos into the system it goes through youtube. When my patients are viewing these videos they are replayed through youtube. When the video is completed, youtube wants to send the patient to another video (a typical youtube process) which confuses some of the patients.

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