--- description: Learn more about Infrasys POS price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Infrasys POS Cost & Reviews - Capterra Australia 2026 --- Breadcrumb: [Home](/) > [POS Systems](/directory/20052/point-of-sale/software) > [Infrasys POS](/software/186493/Infrasys-POS) # Infrasys POS Canonical: https://www.capterra.com.au/software/186493/Infrasys-POS Page: 1 / 3\ Next: [Next page](https://www.capterra.com.au/software/186493/Infrasys-POS?page=2) > Trusted by 7,000+ hotels and restaurants, the most complete Cloud POS for modern operations. Discover Shiji Infrasys POS. > > Verdict: Rated **4.7/5** by 35 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Infrasys POS? Serving enterprise hotels with 7,000+ F\&B outlets worldwide, Infrasys POS delivers the reliability, scalability, and 24/7 support needed to keep operations running. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 35 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support | 4.8/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: A Shiji Group Brand - **Founded**: 1998 ## Commercial Context - **Pricing model**: Per Feature - **Pricing Details**: Please contact Shiji directly for pricing details. - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Chinese, Dutch, English, French, Italian, Polish, Portuguese, Spanish - **Available Countries**: Andorra, Argentina, Aruba, Australia, Austria, Bahamas, Barbados, Belgium, Brazil, Cambodia, Canada, Chile, China, Colombia, Costa Rica, Cyprus, Denmark, Dominica, Dominican Republic, Egypt and 47 more ## Features - Accounting Integration - Barcode/Ticket Scanning - Customer Accounts - Delivery Management - Discount Management - Electronic Payments - Electronic Signature - Employee Management - Inventory Management - Mobile Access - Order Management - Order Tracking - Restaurant POS - Returns Management - Table Management ## Integrations (22 total) - Adyen - Amadeus - Astral Payments - Elavon - Follett Aspen SIS - FreedomPay - Infor HMS - Maestro PMS - OKKAMI - Onfinity - OrderUp - Pegasus - SIHOT - SYSPRO - Servme ... and 7 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [POS Systems](https://www.capterra.com.au/directory/20052/point-of-sale/software) ## Related Categories - [Restaurant POS Systems](https://www.capterra.com.au/directory/30603/restaurant-pos/software) - [POS Systems](https://www.capterra.com.au/directory/20052/point-of-sale/software) - [Online Ordering Systems](https://www.capterra.com.au/directory/32698/online-ordering/software) ## Alternatives 1. [Restroworks](https://www.capterra.com.au/software/142877/restroworks) — 4.9/5 (568 reviews) 2. [Toast POS](https://www.capterra.com.au/software/136301/toast-pos) — 4.2/5 (549 reviews) 3. [SpotOn](https://www.capterra.com.au/software/197473/spoton-restaurant) — 4.3/5 (368 reviews) 4. [CAKE POS](https://www.capterra.com.au/software/143463/cake-pos) — 4.6/5 (522 reviews) 5. [Lavu](https://www.capterra.com.au/software/118828/lavu) — 4.2/5 (257 reviews) ## Reviews ### "Dependable Technology Backed by Great Support" — 4.0/5 > **Jeremy** | *18 September 2025* | Hospitality | Recommendation rating: 8.0/10 > > **Pros**: Shiji is a reliable POS platform that covers all the essentials for managing a restaurant, both in the back of house and front of house operations. The system is intuitive and easy for staff to use, making sales and payment processing seamless. I’ve also found their customer support team to be consistently helpful and approachable, often resolving issues on the very first call. Overall, Shiji has been a great tool for keeping operations smooth and efficient. > > **Cons**: Overall, Shiji is a great POS system. Being cloud-based brings flexibility and ease of access, but it does come with some drawbacks. Since it relies on a constant internet connection, any outage can cause operations to come to a standstill, with orders unable to be processed until connectivity is restored. That said, when the system is online, it’s smooth, user-friendly, and well-supported by a responsive customer service team. > > Shiji is a robust, user-friendly POS that delivers. Easy to set up, simple to manage items, packed with reporting tools and integrations, and backed by excellent customer support — it’s a reliable choice for any restaurant operation. ----- ### "Reliable POS with Excellent Support" — 4.0/5 > **Witthaya** | *2 September 2025* | Hospitality | Recommendation rating: 3.0/10 > > **Pros**: The system is very stable and reliable, with excellent customer support that responds quickly and effectively. It provides smooth operations for daily business without interruptions. > > **Cons**: Some customization options can be limited and require additional support from the vendor to implement. The user interface could also be more modern and intuitive. > > Overall, my experience with Infrasys POS has been very positive. The platform is stable and trustworthy, making it easy to manage restaurant and bar operations. The support team is outstanding — always responsive and professional, which adds great value to the product. ----- ### "Slow review from Hong Kong for an issue" — 3.0/5 > **Joseph** | *4 September 2025* | Hospitality | Recommendation rating: 4.0/10 > > Not user friendly. There’s one issue subject from Singapore team to review but they said need Hong Kong Infrasys to advise , but I wait some months they don’t come back with solution yet ----- ### "A very good Easy to use system" — 5.0/5 > **Tristan** | *5 September 2025* | Hospitality | Recommendation rating: 7.0/10 > > **Pros**: Customer support and Ease of use Every time we have had major issues with our server the staff have been prompt to help. It's an incredibly easy system to understand and teach usage of to new staff > > **Cons**: Our room service system refusing to open as it thinks it needs tables to operate this leads to slow down during service > > Very Good over all I have used the system for 5 years now and have been incredibly happy with the depth of customizations that you can make to the platform. ----- ### "Infrasys Review by System Administrator" — 5.0/5 > **Nhat** | *5 September 2025* | Hospitality | Recommendation rating: 8.0/10 > > **Pros**: The system is cloud base so we do the configures, the menu, the items, etc... easier. The User Interface is friendly with the users. The Customer Support is good. > > **Cons**: The IMO interface is not really good. Hard to modify and no diversity templates for choosing. We can not build a report by our own. ----- Page: 1 / 3\ Next: [Next page](https://www.capterra.com.au/software/186493/Infrasys-POS?page=2) ## Links - [View on Capterra](https://www.capterra.com.au/software/186493/Infrasys-POS) ## This page is available in the following languages | Locale | URL | | da | | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fi | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nb | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | | tr | | ----- ## Structured Data