---
description: Learn more about Matter price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Matter Cost & Reviews - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Employee Engagement Software](/directory/30817/employee-engagement/software) > [Matter](/software/186291/matter)

# Matter

Canonical: https://www.capterra.com.au/software/186291/matter

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> Employee Recognition, Rewards, and Surveys all in Slack or Microsoft Teams\! 💜
> 
> Verdict: Rated **4.6/5** by 378 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Matter?

Employee Recognition, Rewards, and Surveys all in Slack or Microsoft Teams\! 💜

✅ Free Plan
✅ Free 14-Day Trial
✅ No Credit Card Required

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.6/5** | 378 Reviews |
| Ease of Use | 4.7/5 | Based on overall reviews |
| Customer Support | 4.5/5 | Based on overall reviews |
| Value for Money | 4.5/5 | Based on overall reviews |
| Features | 4.5/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Matter
- **Founded**: 2017

## Commercial Context

- **Starting Price**: USD 1.00
- **Pricing model**: Per User (Free version available) (Free Trial)
- **Pricing Details**: Pro includes:

✅ Weekly team Feedback Friday
✅ Kudos cards (9 templates)
✅ Custom kudos (e.g., company values)
✅ Global gift card + donation rewards
✅ Custom rewards (e.g., company swag)
✅ Admin analytics
✅ Skill-based feedback surveys
✅ Recurring continuous feedback
✅ Automated birthdays + work anniversaries celebrations
✅ Priority support via email \& Intercom
✅ Multi-channel support (e.g., timezones)
✅ Single sign-on (SSO) support
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more

## Features

- Action Management
- Activity Dashboard
- Benchmarking
- Chat/Messaging
- Commenting/Notes
- Continuous Feedback
- Dashboard
- Employee Database
- Employee Recognition Software
- Engagement Tracking
- Feedback Management
- Goal Management
- Goal Setting/Tracking
- Manager-to-Employee Recognition
- Nominations
- Peer-to-Peer Recognition
- Performance Management
- Performance Review Management
- Progress Tracking
- Pulse Surveys
- Question Library
- Reporting/Analytics
- Rewards Catalog
- Self Service Portal
- Surveys & Feedback
- eCards

## Integrations (19 total)

- ADP DataCloud
- BambooHR
- Gusto
- Justworks
- Microsoft Teams
- Namely
- Paycom
- Paycor
- Paylocity
- Personio
- Rippling
- SAP SuccessFactors HCM
- SAP SuccessFactors Work Zone
- Sage HR Online
- Slack

... and 4 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Employee Engagement Software](https://www.capterra.com.au/directory/30817/employee-engagement/software)

## Related Categories

- [Employee Engagement Software](https://www.capterra.com.au/directory/30817/employee-engagement/software)
- [360 Degree Feedback Software](https://www.capterra.com.au/directory/30666/360-degree-feedback/software)
- [Employee Recognition Software](https://www.capterra.com.au/directory/30818/employee-recognition/software)

## Alternatives

1. [Achievers](https://www.capterra.com.au/software/129232/employee-success-platform) — 4.8/5 (2908 reviews)
2. [Vantage Circle](https://www.capterra.com.au/software/167264/vantage-circle) — 4.7/5 (5123 reviews)
3. [Workhuman](https://www.capterra.com.au/software/125670/workhuman) — 4.8/5 (2157 reviews)
4. [Guusto](https://www.capterra.com.au/software/186209/guusto) — 4.9/5 (3460 reviews)
5. [Awardco](https://www.capterra.com.au/software/140428/awardco-employee-performance) — 4.9/5 (4845 reviews)

## Reviews

### "Easy to use tool" — 3.0/5

> **Matt** | *4 September 2024* | Retail | Recommendation rating: 5.0/10
> 
> **Pros**: The tool is very easy to use on desktop.
> 
> **Cons**: There is no real value to it. Over time it starts to lack of impact to provide feedback and alternatively to receive it if there is no benefit.
> 
> Initially it was a great experience but over time I have become indifferent towards it.

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### "Matter more points" — 4.0/5

> **Cameron** | *13 December 2024* | Accounting | Recommendation rating: 7.0/10
> 
> **Pros**: Getting points for Gift Cards. We no longer receive bonuses and the $25 Coles voucher helps.
> 
> **Cons**: Not enough points. I would like to get more points - only 80 per week.
> 
> Good - I would like to get more points - only 80 per week.

-----

### "It is the thought that counts." — 4.0/5

> **Rod** | *12 December 2024* | Information Technology & Services | Recommendation rating: 8.0/10
> 
> **Pros**: It gives the team a reason to communicate beyond just solving problems and show appreciation for good work.
> 
> **Cons**: It can be a little pushy in notifications.
> 
> Matter is a fun way to reward colleagues for good work. while the monetary value is not significant, "it is the thought that counts".

-----

### "Great Teamwork appraisal tool" — 5.0/5

> **Chris** | *12 December 2024* | Computer Software | Recommendation rating: 9.0/10
> 
> **Pros**: Auto reminders and unique GIFs. All team members are available in one platform.
> 
> **Cons**: I would prefer more predefined wording/ appraisal terms to be available.
> 
> Positive feedback in quick regular intervals

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### "Great product" — 5.0/5

> **Pranil** | *6 September 2024* | Information Technology & Services | Recommendation rating: 10.0/10
> 
> **Pros**: Easy to use, notifications come up as a reminder
> 
> **Cons**: Making time for it would be the main thing, otherwise great product and easy to use.....consider prefilling....

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## Links

- [View on Capterra](https://www.capterra.com.au/software/186291/matter)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/software/186291/matter> |
| de-AT | <https://www.capterra.at/software/186291/matter> |
| de-CH | <https://www.capterra.ch/software/186291/matter> |
| en | <https://www.capterra.com/p/186291/Matter/> |
| en-AE | <https://www.capterra.ae/software/186291/matter> |
| en-AU | <https://www.capterra.com.au/software/186291/matter> |
| en-CA | <https://www.capterra.ca/software/186291/matter> |
| en-GB | <https://www.capterra.co.uk/software/186291/matter> |
| en-IE | <https://www.capterra.ie/software/186291/matter> |
| en-IL | <https://www.capterra.co.il/software/186291/matter> |
| en-IN | <https://www.capterra.in/software/186291/matter> |
| en-NZ | <https://www.capterra.co.nz/software/186291/matter> |
| en-SG | <https://www.capterra.com.sg/software/186291/matter> |
| en-ZA | <https://www.capterra.co.za/software/186291/matter> |

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