--- description: Learn more about Guusto price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Guusto Cost & Reviews - Capterra Australia 2026 --- Breadcrumb: [Home](/) > [Customer Loyalty Software](/directory/10031/customer-loyalty/software) > [Guusto](/software/186209/guusto) # Guusto Canonical: https://www.capterra.com.au/software/186209/guusto Page: 1 / 147\ Next: [Next page](https://www.capterra.com.au/software/186209/guusto?page=2) > Cloud and mobile-base employee recognition software that reaches every worker, from office to frontline, manage rewards, and more. > > Verdict: Rated **4.9/5** by 3645 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Guusto? Guusto is used by HR leaders, operations managers, healthcare organizations, retail companies, hospitality businesses, manufacturing firms, and financial services. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.9/5** | 3645 Reviews | | Ease of Use | 4.9/5 | Based on overall reviews | | Customer Support | 4.9/5 | Based on overall reviews | | Value for Money | 4.9/5 | Based on overall reviews | | Features | 4.9/5 | Based on overall reviews | | Recommendation percentage | 100% | (10/10 Likelihood to recommend) | ## About the vendor - **Company**: Guusto - **Location**: Vancouver, Canada - **Founded**: 2013 ## Commercial Context - **Starting Price**: USD 4.80 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: Scalable Recognition: Crawl → Walk → Run Guusto is built to grow with you. Start small by empowering HR or managers to send recognition (Crawl), expand to peer-to-peer programs when your culture is ready (Walk), and scale company-wide for maximum impact (Run). Only pay full price for senders, so more money goes directly to your people. Anyone can be recognized without needing an account, including full-time, hourly, seasonal, contingent workers, and even customers. Learn more about our flexible, scalable pricing options on our pricing page. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English, French - **Available Countries**: Canada, United States ## Features - Awards Management - Budget Control - Chat/Messaging - Commenting/Notes - Customer Activity Tracking - Leaderboards - Loyalty Cards - Loyalty Program - Manager-to-Employee Recognition - Nominations - Peer-to-Peer Recognition - Reporting/Analytics - Rewards Catalog - Rewards Management - eCards ## Integrations (22 total) - ADP Next Gen HCM - AlexisHR - Dayforce HCM - Factorial - Gusto - HR Partner - HRIS - Microsoft 365 - Microsoft Azure - Microsoft Outlook - Microsoft SharePoint - Microsoft Teams - Namely - Okta - OneLogin ... and 7 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Chat ## Category - [Customer Loyalty Software](https://www.capterra.com.au/directory/10031/customer-loyalty/software) ## Related Categories - [Customer Loyalty Software](https://www.capterra.com.au/directory/10031/customer-loyalty/software) - [Employee Recognition Software](https://www.capterra.com.au/directory/30818/employee-recognition/software) ## Alternatives 1. [Connecteam](https://www.capterra.com.au/software/153140/connecteam) — 4.6/5 (5254 reviews) 2. [Achievers](https://www.capterra.com.au/software/129232/employee-success-platform) — 4.8/5 (2909 reviews) 3. [Vantage Circle](https://www.capterra.com.au/software/167264/vantage-circle) — 4.7/5 (5123 reviews) 4. [Workhuman](https://www.capterra.com.au/software/125670/workhuman) — 4.8/5 (2159 reviews) 5. [Awardco](https://www.capterra.com.au/software/140428/awardco-employee-performance) — 4.9/5 (4848 reviews) ## Reviews ### "Keep up the good work" — 5.0/5 > **Tytianna** | *11 May 2026* | Market Research | Recommendation rating: 10.0/10 > > **Pros**: What I like the most a about Guusto, is the way, the shine the spot light, on others, for there hard work, the hard work of others dont go unnoticed and I love it . > > **Cons**: Personally, I don't have any cons, a out Guusto, I really enjoy the app, I really like the way its points out the positive in people.. > > I like the way Guusto, is overall put together, when my supervisors, recognize me, fkr my work and effort, ots sent to me, so I can see it.. ----- ### "My Experience with Guusto" — 5.0/5 > **Zoe** | *6 May 2026* | Nonprofit Organization Management | Recommendation rating: 10.0/10 > > **Pros**: I like Guusto because it makes employee recognition feel simple, fast, and more personal than traditional reward systems. The platform is easy to navigate, and it removes a lot of the friction that usually comes with giving or receiving rewards at work. I appreciate that it allows managers and teammates to send recognition in real time, which makes appreciation feel more immediate and meaningful instead of delayed or formal. The flexibility of choosing different gift cards or rewards is also a strong point because it gives people autonomy rather than forcing a one-size-fits-all reward. I also like that it works well for remote or hybrid teams, since recognition doesn’t depend on being physically present. Overall, it feels like a modern tool that actually supports positive workplace culture instead of making recognition feel like an extra administrative task. > > **Cons**: Even though Guusto is useful, there are some parts of the experience that feel limiting or slightly frustrating. One issue is that the selection of reward options can sometimes feel restricted depending on region or availability, which takes away from the flexibility it’s supposed to offer. I also find that the value of certain rewards doesn’t always feel equal, especially when fees or conversion differences reduce what you actually get. Another downside is that the platform can sometimes feel a bit too structured or corporate, which makes recognition feel less spontaneous than it could be. At times, the notifications or emails can feel repetitive or unnecessary, especially if you are actively using the platform. I also think the user experience could be smoother in certain areas, like tracking rewards or understanding redemption details more clearly without extra steps. > > Overall, my experience with Guusto has been positive, but not without a few drawbacks. It does a good job of making workplace recognition easier and more accessible, and I can see how it encourages a culture of appreciation when used consistently. The platform stands out most in environments where teams are distributed or where managers want a quick way to acknowledge effort without going through complicated reward systems. However, while it is convenient, it doesn’t always feel as flexible or seamless as it could be, especially when it comes to reward variety and small usability details. I would say it is a solid tool for employee recognition and definitely better than doing nothing or relying on outdated systems, but there is still room for improvement in terms of customization and user experience. Overall, I would describe it as reliable, helpful, and effective, but not perfect. ----- ### "No comment" — 2.0/5 > **Kaylin** | *26 October 2024* | Environmental Services | Recommendation rating: 10.0/10 > > **Pros**: We can win boards and redeem them for the items that we like > > **Cons**: Sometimes it can be a difficult to comprehend to redeem our Rewards where we have to go to HR to get assistance > > I love the fact that every time I get a reward I can redeem on for a prepaid gift card ----- ### "Great to Build Teamwork" — 5.0/5 > **Kathryn** | *4 March 2026* | Mental Health Care | Recommendation rating: 10.0/10 > > **Pros**: I love that I can interact and encourage coworkers, even ones I do not see every day\! It also encourages me when others are able to recognize my efforts. > > **Cons**: At times, navigating can be a bit confusing. Trying to navigate what is where can be challenging. There was a bit of a learning curve. > > I am not in administration, thus I only use it for small things. But I do love the perks such as the gift cards and rewards. ----- ### "Guusto is great for our facility\!" — 5.0/5 > **Kyle** | *14 April 2026* | Chemicals | Recommendation rating: 10.0/10 > > **Pros**: I love the number of gift card options available in order to cash out rewards. There are so many vendors to choose from, along with big ones like Amazon, Walmart, and Best Buy. > > **Cons**: I don't really have anything bad to say about the program. Our entire site loves using the program as a way to hand out rewards to individuals that have earned them. > > Guusto has allowed our management team to incentivize our emergency response team members. This allows for higher participation on the voluntary team. Without it, we were losing members since there was no reason to be on the team other than "it was the right thing to do." ----- Page: 1 / 147\ Next: [Next page](https://www.capterra.com.au/software/186209/guusto?page=2) ## Links - [View on Capterra](https://www.capterra.com.au/software/186209/guusto) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data