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What Is RUN Powered by ADP?

Get what you need, when you need it, with industry-leading HR tools and services that make it easier to go all-in on your business. With the RUN Powered by ADP solution, you can process payroll from anywhere in minutes, and even put recurring payroll on autopilot. With RUN, you can stay ahead of state and federal tax laws and HR regulations with automatic updates covering all 50 states. Also get more peace of mind with 24/7 support from certified payroll experts.

Who Uses RUN Powered by ADP?

As a small business owner, you’re managing more than ever, and with less time to get it all done. The RUN payroll & HR platform can help free you up to focus on driving your business forward.

RUN Powered by ADP Software - The all new RUN's dashboard offers easy access to your recent payrolls, search bar and upcoming to-dos.
RUN Powered by ADP Software - Easily input your staff's hours, confirm their salary amount and PTO
RUN Powered by ADP Software - As soon as your payroll is confirmed, you'll have immediate access to your payroll information and reports.
RUN Powered by ADP Software - Safely and securely process your payroll on the go when you want, where you want with the RUN Powered by ADP mobile app
RUN Powered by ADP Software - Give your employees instant access to their pay, time off and personal information with the ADP mobile app.

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Reviews of RUN Powered by ADP

Average score

Overall
4.5
Ease of Use
4.4
Customer Service
4.3
Features
4.4
Value for Money
4.2

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Jeremy
Jeremy
Franchisee in US
Verified LinkedIn User
Consumer Services, 201–500 Employees
Used the Software for: 1+ year
Reviewer Source

Powerful Enough for Large Companies

5.0 4 years ago

Comments: Paying employees weekly or biweekly has been simplified.

Pros:

I've used a few payroll companies during my time but ADP always seems to be the most dependable and reliable.

Cons:

With convenience is going to come cost. However, the newer level additions have made programs more customizable and tailored to individual business owners.

ADP Response

4 years ago

Jeremy, How wonderful to hear that both our top notch RUN? Service Team and our powerful payroll engine provide you with features tailored to YOU. We appreciate you entrusting us with your partnership on your human capital management needs. -Your RUN? Service Team

Katrina
Katrina
Human Resources Generalist in US
Verified LinkedIn User
Hospital & Health Care, 10,000+ Employees
Used the Software for: 1+ year
Reviewer Source

RUN is a great, easy-to-use payroll solution

4.0 9 months ago

Comments: Having a sales rep available to respond to my inquiries is a huge convenience. The supplementary data and reports are appreciated, as well. I appreciate that your costs are less than those of similar businesses.

Pros:

RUN powered by ADP has numerous benefits, but the fact that it gives workers access to their data and the ability to modify it is my favorite feature. One's contact info, W-2 withholdings, and payment options can all be changed. This frees up a lot of my time, which I can then use toward more pressing matters, like making sure everyone is paid.

Cons:

It bothers me that the technology isn't as cutting-edge as the retail ADP. I also have experience in retail, where I find that updating information is less of a hassle than in wholesale.

ADP Response

5 months ago

Katrina, thank you for your review. We love hearing that our product delivers for you. We strive to offer the best possible experience for our clients, and your feedback about the Wholesale experience has been shared internally.   -Your RUN Team

Melody
Owner in US
Health, Wellness & Fitness, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Quit ADP because of their "security"

2.0 5 years ago

Comments: So, when I decided to leave ADP, they didn't file my quarter 1 even though I changed right at the end of quarter 1. Thus resulting in my filings being late, late fines, headaches, etc. I would not recommend ADP to anyone I care about.

Pros:

ADP has some positives. Their customer service is always polite and helpful. Otherwise, hard for me to say much positive.

Cons:

ADP must be the only software company in the world that hasn't resolved what is a very simple issue. If one of my employees forgot their password and could not log in to see their paystubs, I, the administrator, had to call ADP to get it resolved. Their is no option for employees to call customer service themselves to fix it. ADP always stated that this was for "security reasons," which I find hard to believe, as every other company has figured this out. I kept ranting at them and finally they gave me a code to give to any employee that was locked out to prove they had permission to see their paystubs. Next time it happened, I gave the code to the employee, and ADP still called me to make sure they had permission. That was the last straw! I am a business owner and administrator, my time is too valuable to be calling them all the time when this is absolutely resolvable.

ADP Response

5 years ago

Melody, We apologize for your frustrations with your experience during your time with us. Security is front and center in what we do to ensure the safety of your company and your employee's data. Your feedback is very important to us here at ADP so we thank you for the review. The RUN Powered by ADP? Team

Melissa
HR Generalist in US
Information Technology & Services, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Ease of use & efficient for small companies

5.0 4 months ago

Comments: It has been good thus far, but as we are growing, we'd like to look into something more integrated.

Pros:

Easy to add PTO and view schedules, track requests, and assign managers. The customer service is great, easy chat option available

Cons:

Reports could be more customized, does not sync PTO time with Google Calender

Staci
Business Manager in US
Health, Wellness & Fitness, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Very good!

5.0 4 months ago

Pros:

I've used Run for many years. It's a great program and easy to use. Reporting is quick as well.

Cons:

I have zero complaints, works well. Very easy to use