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What Is Adobe Workfront?

Adobe Workfront is a collaborative work management solution that addresses the challenges of disconnected teams, siloed tools, and the relentless pace of enterprise work. Workfront includes capabilities to capture and plan, assign and execute, and deliver and measure work in a variety of use cases for organizations of all sizes in all industries. With Workfront, these organizations can prioritize the right work, quickly identify bottlenecks, automate processes, and deliver measurable outcomes.

Who Uses Adobe Workfront?

Enterprise teams and departments (not just project managers) that need to manage all their work (waterfall, Agile, or otherwise) in a single, smart, connected location.

Adobe Workfront Software - Keep teams & work aligned
Adobe Workfront Software - Strategically plan work
Adobe Workfront Software - Stay on budget
Adobe Workfront Software - Improve resourcing
Adobe Workfront Software - Navigate market changes

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Reviews of Adobe Workfront

Average score

Overall
4.4
Ease of Use
4.1
Customer Service
4.4
Features
4.3
Value for Money
4.2

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Cristian
Cristian
Marketing specialist in Argentina
Verified LinkedIn User
Automotive, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

Efficient productivity

5.0 2 months ago

Comments: As a user of several project management tools, I was pleasantly surprised with the effectiveness it provides to comprehensively manage multi-functional teams and projects with multiple deliverables. Its scalability allowed me to adapt it to changing and increasing management complexity needs. The friendly interface added to the large number of reports and metrics available provide visibility at all times on the progress status. Without a doubt, it is an excellent solution for any organization that requires managing project portfolios in a simple but powerful way

Pros:

What I liked most about Adobe Workfront was its simple and intuitive interface. It allows you to clearly view and manage all projects, tasks and resources comprehensively on a single platform. Its carefully designed interface makes the learning curve very low, allowing any user to start using its powerful management tools in no time

Cons:

What I liked least was some limitations in advanced customization of views and panels. Although by default it comes with configurations that allow you to functionally view the information, for larger and more complex projects I needed to make some customizations that I could not easily specify from the interface. This required support from the support team on some occasions

Christian
Christian
Human Resources Manager in US
Verified LinkedIn User
Health, Wellness & Fitness, 1,001–5,000 Employees
Used the Software for: 1+ year
Reviewer Source

A fantastic tool to maximize the success of projects

4.0 4 months ago

Comments: In order to save time and cut down on mistakes, we have developed our own workflows, implemented reminders, and totally automated repetitive chores. We have achieved greater productivity and a more solid foundation for our performance processes.

Pros:

I love using the software because it makes me feel like my projects are well-organized. From project inception and job allocation to status monitoring and team communication, Workfront equips us with the tools we need for successful project management.

Cons:

The client interface and Workfront's forms are a bit complicated, which may make it difficult to use effectively. Problems with computer programs are possible, and if they aren't fixed, they could lead to further complications or poor decision-making down the road.

Maddie
Maddie
Game Developer in US
Verified LinkedIn User
Computer Games, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Workfront is a great project management system for our team

4.0 2 months ago

Comments: By organizing and tracking our project activities, we can see how the workflow impacts the timing of individual tasks, which is a problem that Workfront helps us tackle.

Pros:

Workfront's extensive toolset is fantastic. As a result, we are able to keep track of projects and documents in one easily accessible spot, perfect for audits and other record-keeping needs.

Cons:

Workfront's high degree of complexity in setting up individual projects is one of its drawbacks. There is a steep learning curve that might slow down user adoption due to the interface's subpar design and abundance of options that make navigation difficult.

Shannon
Manager, Platform Administration in US
Verified LinkedIn User
Financial Services, 5,001–10,000 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Workflow Management and More

3.0 5 years ago

Comments: Overall Workfront has helped our organization by helping to create a repeatable process with workflows to teams we've chosen. We can now differentiate between low complexity and med/high complexity work. We can measure incoming work because ALL work comes in as a task. Workfront serves as the one source of truth to find marketing work and final files. Hours are now measurable, ready to start tasks by team or department are easy to view. API usage has tremendously enhanced our experience as well.

Pros:

The customizability of the platform is amazing. Based on the functionality of the tool, we created customized request queues and forms, and customized project templates for a consistent process. All work flows from an initial request and ends with project completion. Assignments are easily made due to the preassigned job roles on each task in templates. Also, the reporting feature is fantastic. We create reports and dashboards for Team Leads, Requesters, Workers, Executives to show them the data that's meaningful to them.

Cons:

User experience is a problem for us. Depending on the job someone is doing, using the tool correctly can be confusing. We've had to change the process to stop using issues because users couldnt remember to create the issues on a task level but put them on a project level. These issues were then hidden and timelines not altered by the issue. Users have a hard time with understanding documents on a task vs documents on a project level. This caused a lot of problems in our organization so we changed our process to move task documents tab from the higher level and instruct users to only use documents on a project level. Timeline maintenance is also a major issue for our teams. Project Managers who own 70 projects cannot adjust timelines on the daily. As an organization we do not want to use projected completion date because it has given workers the idea that tasks were still on time although they were quite late. We rely solely on the task Planned Start and Planned Completion dates. Finally, since we use documents on the project level only, users must remember to work in documents then go to the task to mark it complete. There should be a popup on documents that when you version the document or make an update on the document level a popup will ask if you want to mark a task complete so users can complete the task while in the document area.

Margaret
Margaret
Software Developer in US
Verified LinkedIn User
Computer Software, 1,001–5,000 Employees
Used the Software for: 1+ year
Reviewer Source

Workfront helps us make projects more efficient

4.0 3 months ago

Comments: We can quickly and easily generate reports that are informative and easy to read thanks to the reporting tools. Workfront is a crucial component of our company's workflow, and it comes with outstanding support from knowledgeable experts whenever we have questions or concerns.

Pros:

We really like how Workfront simplifies project creation because to its intuitive UI, portability across platforms, and task-setting flexibility. It automatically refreshes all of the data, so we can view the most recent updates to team projects at any moment.

Cons:

Sometimes Workfront's capabilities fall short of what I need, and that makes me frustrated. As an added complication, overlapping task deadlines might make it look like a project is falling behind schedule when, in reality, it is just running a little behind schedule.