---
description: Learn more about Gentrack price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Gentrack Cost & Reviews - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Utility Billing Software](/directory/20017/utility-billing/software) > [Gentrack](/software/18535/gentrack-cis)

# Gentrack

Canonical: https://www.capterra.com.au/software/18535/gentrack-cis

> Gentrack provides leading utilities across the world with innovative solutions for a more sustainable tomorrow.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Who Uses Gentrack?

C\&amp;I/I\&amp;C Utilities, Energy Retailers, Water Utilities

## About the vendor

- **Company**: Gentrack
- **Founded**: 1981

## Commercial Context

- **Starting Price**: NZD 500,000.00
- **Pricing model**: Per User
- **Target Audience**: 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop)
- **Supported Languages**: English
- **Available Countries**: Albania, Australia, Austria, Belgium, Bulgaria, Cyprus, Denmark, Faroe Islands, Finland, Germany, Gibraltar, Greece, Greenland, Guernsey, Hong Kong SAR China, Hungary, Iceland, India, Malaysia, Netherlands and 10 more

## Features

- Billing & Invoicing
- Customer Management
- Meter Data Management
- Metered Billing
- Online Payments
- Payment Collection
- Penalty/Cut-Off Processing
- Rate Management
- Reporting & Statistics
- Self Service Portal
- Work Order Management

## Integrations (1 total)

- Snowflake

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- 24/7 (Live rep)
- Chat

## Category

- [Utility Billing Software](https://www.capterra.com.au/directory/20017/utility-billing/software)

## Alternatives

1. [Submeter Billing](https://www.capterra.com.au/software/198687/submeter-billing) — 4.6/5 (54 reviews)
2. [Heartland Payments+](https://www.capterra.com.au/software/119791/heartland-payment-processing) — 4.3/5 (132 reviews)
3. [ExpenseLogic](https://www.capterra.com.au/software/75789/expenselogic) — 4.8/5 (31 reviews)
4. [Rural Billing](https://www.capterra.com.au/software/15163/rural-billing) — 4.9/5 (58 reviews)
5. [Zego](https://www.capterra.com.au/software/1012995/zego) — 4.5/5 (81 reviews)

## Links

- [View on Capterra](https://www.capterra.com.au/software/18535/gentrack-cis)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/18535/Gentrack-CIS/> |
| en-AE | <https://www.capterra.ae/software/18535/gentrack-cis> |
| en-AU | <https://www.capterra.com.au/software/18535/gentrack-cis> |
| en-CA | <https://www.capterra.ca/software/18535/gentrack-cis> |
| en-GB | <https://www.capterra.co.uk/software/18535/gentrack-cis> |
| en-IE | <https://www.capterra.ie/software/18535/gentrack-cis> |
| en-IL | <https://www.capterra.co.il/software/18535/gentrack-cis> |
| en-IN | <https://www.capterra.in/software/18535/gentrack-cis> |
| en-NZ | <https://www.capterra.co.nz/software/18535/gentrack-cis> |
| en-SG | <https://www.capterra.com.sg/software/18535/gentrack-cis> |
| en-ZA | <https://www.capterra.co.za/software/18535/gentrack-cis> |
| fr | <https://www.capterra.fr/software/18535/gentrack-cis> |
| fr-BE | <https://fr.capterra.be/software/18535/gentrack-cis> |
| fr-CA | <https://fr.capterra.ca/software/18535/gentrack-cis> |
| fr-LU | <https://www.capterra.lu/software/18535/gentrack-cis> |

-----

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