Groop

Who Uses Groop?

Corporates Sports umbrella bodies Healthcare Charities and nonprofits Local authorities Sports clubs Community groups

What Is Groop?

Groop speeds up and eases workflow and safeguards all Groop members. But we go a step further. We break down barriers and allow people to connect, communicate, take part and be counted.

When setting up a group, club or project you will face complex issues and challenges. Groop knows the problems and can support volunteers and staff to tackle them. We're combating loneliness, poverty, mental health and obesity by enabling all members to belong and socialise in a safe environment.

Groop Details

Groop

https://groop.com

Founded 2011

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Compare Groop with similar products

Starting price

USD 20.00/month
N/A
USD 125.00/month
USD 5,500.00/year

Free Version

Free Version No
Free Version No
Free Version No
Free Version No

Free Trial

Free Trial Yes
Free Trial Yes
Free Trial No
Free Trial Yes

Groop deployment and support

Support

  • Chat

Deployment

  • Cloud, SaaS, Web-based
  • Android (Mobile)
  • iPhone (Mobile)
  • iPad (Mobile)

Training

  • In Person
  • Live Online
  • Webinars
  • Documentation

Groop Features

  • API
  • Accounting
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • CRM
  • Calendar Management
  • Chapter Management
  • Committee Management
  • Communication Management
  • Contact Database
  • Contact Management
  • Content Management
  • Credit Card Processing
  • Customisable Branding
  • Customisable Forms
  • Customizable Fields
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Document Storage
  • Dues Management
  • Election Management
  • Electronic Payments
  • Email Invitations & Reminders
  • Email Marketing
  • Email Templates
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Event Ticketing
  • Financial Management
  • Fundraising Management
  • Invoice Management
  • Jobs Board
  • Member Accounts
  • Member Communities
  • Member Directory
  • Member Portal
  • Membership Management
  • Newsletter Management
  • Personalization
  • Registration Management
  • Reporting & Statistics
  • Self Service Portal
  • Social Media Integration
  • Third Party Integrations
  • Website Integration
  • Website Management

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  • Activity Dashboard
  • Alerts/Notifications
  • Appointment Management
  • Attendance Management
  • Attendance Tracking
  • Automated Scheduling
  • Billing & Invoicing
  • Booking Management
  • Calendar Management
  • Class Scheduling
  • Client Management
  • Client Portal
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customisable Branding
  • Customisable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Electronic Payments
  • Email Management
  • Employee Management
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Facility Scheduling
  • Instructor Management
  • Inventory Management
  • Marketing Automation
  • Member Accounts
  • Member Portal
  • Membership Management
  • Mobile Access
  • Online Booking
  • Payment Processing
  • Point of Sale (POS)
  • Recurring/Subscription Billing
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • SMS Messaging
  • Self Service Portal
  • Social Media Integration
  • Team Management
  • Third Party Integrations
  • Visitor Management
  • Website Integration
  • Website Management

View full list of Club Management Software

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  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Calendar Management
  • Chat/Messaging
  • Commenting/Notes
  • Communication Management
  • Contact Database
  • Content Management
  • Customisable Branding
  • Customizable Fields
  • Customizable Templates
  • Data Import/Export
  • Discussions / Forums
  • Document Management
  • Document Storage
  • Drag & Drop
  • Email Invitations & Reminders
  • Email Management
  • Engagement Tracking
  • Event Calendar
  • Event Management
  • Feedback Management
  • Filtering
  • Forum / Discussion Board
  • Gamification
  • Group Management
  • Ideation / Crowdsourcing
  • Knowledge Base Management
  • Live Chat
  • Member Directory
  • Membership Management
  • Mobile Access
  • Moderation
  • Multi-Language
  • Online Forums
  • Personalization
  • Real Time Notifications
  • Reporting & Statistics
  • SSL Security
  • Single Sign On
  • Social Media Integration
  • Surveys & Feedback
  • Tagging
  • Third Party Integrations
  • User Management
  • Website Management

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  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Application Management
  • Attendance Management
  • Attendance Tracking
  • Calendar Management
  • Class Scheduling
  • Client Portal
  • Committee Management
  • Communication Management
  • Contact Database
  • Credit Card Processing
  • Customer Database
  • Customisable Branding
  • Customisable Forms
  • Customizable Fields
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Dues Management
  • Electronic Payments
  • Email Invitations & Reminders
  • Email Marketing
  • Email Templates
  • Enrollments/Onboarding
  • Event Calendar
  • Event Management
  • Event Scheduling
  • File Sharing
  • Invoice Management
  • Member Accounts
  • Member Communication
  • Member Database
  • Member Directory
  • Member Portal
  • Member Types
  • Membership Renewals
  • Payment Processing
  • Recurring/Subscription Billing
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Self Service Portal
  • Social Media Integration
  • Third Party Integrations
  • Website Integration
  • Website Management
  • eCommerce Management

View full list of Membership Management Software

  • API
  • Alerts/Notifications
  • Assignment Management
  • Attendance Management
  • Attendance Tracking
  • Automated Scheduling
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Chat/Messaging
  • Communication Management
  • Contact Database
  • Contact Management
  • Credit Card Processing
  • Customisable Branding
  • Customisable Forms
  • Customizable Fields
  • Customizable Reports
  • Customization
  • Discount Management
  • Document Storage
  • Drag & Drop
  • Electronic Payments
  • Email Management
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Event Tracking
  • Facility Scheduling
  • Forms Management
  • In-Game Analytics
  • Live Chat
  • Member Accounts
  • Member Directory
  • Mobile Access
  • Mobile Alerts
  • Payment Processing
  • Personalization
  • Real Time Notifications
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • SMS Messaging
  • Scheduling
  • Social Media Integration
  • Team Calendars
  • Team Management
  • Volunteer Management
  • Website Integration
  • Website Management

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  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Assignment Management
  • Attendance Management
  • Attendance Tracking
  • Automated Scheduling
  • Calendar Management
  • Communication Management
  • Contact Database
  • Contact Management
  • Customisable Branding
  • Customisable Forms
  • Customizable Fields
  • Customizable Reports
  • Document Storage
  • Email Alerts
  • Email Invitations & Reminders
  • Email Management
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Live Chat
  • Member Directory
  • Membership Management
  • Mobile Access
  • Monitoring
  • Personalization
  • Real Time Data
  • Real Time Reporting
  • Recognition Management
  • Recruitment Management
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • SMS Messaging
  • Scheduling
  • Search/Filter
  • Self Service Portal
  • Social Media Integration
  • Summary Reports
  • Survey/Poll Management
  • Surveys & Feedback
  • Task Scheduling
  • Third Party Integrations
  • User Management
  • Volunteer Management
  • Volunteer Recruiting

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Groop Alternatives

More Groop alternatives

Groop Reviews

Read all reviews

Overall rating

4.5/5

Average score

Ease of Use 4.1
Customer Service 4.9
Features 4
Value for Money 4.5

Review software

Share your experiences with other software buyers.

Write a Review!
Esther D.
Volunteer Services Manager
Civic & Social Organization, 201-500 Employees
Used the Software for: Free Trial
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 20/08/2019

"A Timesaving Product at a great cost"

Comments: I have the ability to communicate with our volunteers, invite to training, workshops. E&D information at the click of a button. know who is volunteering where . the possibilities are endless, looking forward to seeing the app

Pros: its so easy to use, reports are completed in seconds. It does what we need it to without it being over complicated. this is a bonus as people will use it as its so simple

Cons: nothing so far, if I have had a query it has been resolved

Vendor Response

by Groop on 23/08/2019

Thank you Esther for your review - it is nice to know that our hard work is appreciated!

At time of writing, our app is in the final stages of testing and due to be released on both iOS and Android. All release news will be available via our blogs and social and will be communicated directly to you and all our customers - exciting times ahead!

We look forward to hearing your thoughts on the app when you download it!

  • Reviewer Source 
  • Reviewed on 20/08/2019
David A.
Musical Director
Performing Arts, 2-10 Employees
Used the Software for: 6-12 months
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 19/08/2020

"The end of administrife!"

Comments: Groop has saved us hours of work on spreadsheets, email and trying to collect subscriptions from individuals. We have found the support to be first rate. One early problem was hunted down and fixed where other providers would have given up.

Pros: It was fresh out from a re-design and this made it one of the most effective user interfaces. We were able to control the way we managed our children and their guardians. Most of all the communication tools replaced endless emails, messages, and texts.

Cons: We haven't really used the guardians facility because this would mean a record for a child and a parent instead of just one for the parent. Instead we use custom fields

Vendor Response

by Groop on 07/09/2020

Thank you David for your review - it is nice to know that our hard work is appreciated!

Groop is constantly evolving and we listen to feedback from all of our customers to improve the user experience and develop a more powerful platform.

All release news will be available via our blogs and social - exciting times continue!

  • Reviewer Source 
  • Reviewed on 19/08/2020
Annalisa S.
Operations Manager
Nonprofit Organization Management, 11-50 Employees
Used the Software for: 1+ year
  • Overall Rating
    3 /5
  • Ease of Use
    2 /5
  • Features & Functionality
    2 /5
  • Customer Support
    5 /5
  • Value for Money
    3 /5
  • Likelihood to Recommend
    5/10
  • Reviewer Source 
  • Reviewed on 20/08/2019

"Groop feedback"

Pros: Ease of running reports
Rep very supportive in running bespoke reports as required

Cons: Cumbersome to input data, functionality to run be spoke reports does not exists, even though was told this would be operational early Summer 2019

Vendor Response

by Groop on 23/08/2019

Thank you Annalisa for your review. We have designed our new release working with you and listening to feedback from all our of customers to combat the limitations of the Groop legacy site. This includes new data input and data filtering functionality.

The free update to the platform will be released very shortly and we will be contacting you directly to update your account, still on target for our Summer 2019 release date!

All our platform updates will be available via our blogs and social and will be communicated directly to all our customers - exciting times ahead!

  • Reviewer Source 
  • Reviewed on 20/08/2019
Chris M.
Youth Work Manager
Civic & Social Organization, 2-10 Employees
Used the Software for: 2+ years
  • Overall Rating
    4 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    3 /5
  • Customer Support
    5 /5
  • Value for Money
    4 /5
  • Likelihood to Recommend
    7/10
  • Reviewer Source 
  • Reviewed on 11/09/2019

"Positive aspects for youth work, with some limitations."

Comments: Generally, it is positive, though we use it mainly for quantitative reporting

Pros: It's straight forward, relatively simple to use.

Cons: Reporting is quite limited on this version, its good for quantitative numbers, though as a youth project the need for a qualitative report means that the functionality doesn't allow for us to use it in this way- trawling through the pages for narratives isn't as efficient as paper records. Sometimes the lag with the cloud can mean that data is missed, or pages refresh too slowly, which really affects the search function.

Vendor Response

by Groop on 12/09/2019

Thank you Chris for your review. It's an honour to support YPAC and the amazing work you do for the children and young people of Manchester.

We have designed our new release from working with you and listening to feedback from all our of customers to improve the user experience and develop a more powerful platform. This includes new data input and data filtering functionality allowing much more advanced reporting and running of the qualitative date reports you require.

The free update will be released very shortly and we will be contacting you directly to update your accounts.

All our platform updates will be available via our blogs and social and will be communicated directly to all our customers - exciting times ahead!

  • Reviewer Source 
  • Reviewed on 11/09/2019
Helen W.
CEO
Nonprofit Organization Management, 2-10 Employees
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    4 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 07/09/2020

"A really useful piece of software and EXCELLENT customer service"

Comments: We run a bespoke service for LGBT+ young people for lots of different geographical locations, at different times, with different funding streams. All these factors can be a challenge for some software but not for Groop and the team who are constantly striving to improve and serve our needs. From the very outset Groop have been there for us. Thank you

Pros: Number crunching is easy and the team are on hand to help if there is something i can't work out. This is the best part of the software. The people behind it want it to work for us and do everything i their power to make it do so. Something i have NEVER found with software before.

Cons: If i don't use system properly (press save!) i can loose data. I am sure as i practice or use more with it this won't be an issue.

  • Reviewer Source 
  • Reviewed on 07/09/2020