Who Uses Asana?

Why do 8,000+ customers on Capterra give Asana 4.5 out 5 stars? Because Asana is the easiest way to manage team projects, processes, and tasks, stay productive, and deliver better work faster.

What Is Asana?

Asana helps teams orchestrate their work, from daily tasks to strategic initiatives. With Asana, teams are more confident, move faster, and accomplish more with less, no matter where they are located. More than 75,000 paying organizations and millions of organizations across 195 countries rely on Asana to manage everything from company objectives to digital transformation to product launches and marketing campaigns.

Asana Details

Asana

https://asana.com/premium

Founded 2008

Asana Cost Overview

Asana has a free version and offers a free trial. Asana paid version starts at $11.99/month.

Starting Price

$11.99/month
See pricing details

Free Version

Yes

Free Trial

Deployment

Installed - Mac

Cloud, SaaS, Web

Installed - Windows

Mobile - iOS Native

Mobile - Android Native

Training

In Person

Live Online

Webinars

Documentation

Support

Business Hours

Online

Asana Features

Project Management Software
Agile Methodologies
Budget Management
Client Portal
Collaboration Tools
Cost-to-Completion Tracking
Customizable Templates
Gantt Charts
Idea Management
Kanban Board
Milestone Tracking
Portfolio Management
Resource Management
Time & Expense Tracking
Traditional Methodologies

Asana Reviews

Showing 5 of 8,805 reviews

Overall
4.4/5
Ease of Use
4.3/5
Customer Service
4.3/5
Features
4.3/5
Value for Money
4.4/5
Filipe F.
Delevoper
Information Technology & Services, Self Employed
Used the Software for: 2+ years
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    4/5
  • Customer Support
    4/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 31/01/2020

"Asana review"

Comments: Asana is the best way to organize my work and share project status with clients
Easy to use on desktop and mobile

Pros: Asana is a great application to organize my tasks
I can organize it by projet or client or software version, .... we can define tags to organize task and projects
With Asana I can have a overview of my projects where I want, work great of mobile as too
Asana can share task with others, to great overview of project
Asana is easy to use for all people

Cons: At moment Asana have a lot of functionalities that is enough for organize my work
I use it every day with out any problem

  • Reviewer Source 
  • Reviewed on 31/01/2020
Verified Reviewer
Executive Assistant
Nonprofit Organization Management, 51-200 Employees
Used the Software for: 2+ years
  • Overall Rating
    4/5
  • Ease of Use
    5/5
  • Features & Functionality
    4/5
  • Customer Support
    4/5
  • Value for Money
    4/5
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Reviewed on 24/06/2020

"Only one issue...."

Comments: Overall I have had a great experience. I rarely need support so not really sure what to say there. The one thing I did ask for (working with Google Aliases) they refused to do, so I guess if you are good with their program as is, you will be fine. Just don't expect them to go above and beyond to work with you.

Pros: I have been using Asana since 2013 and have taken it with me to each job I have had since. I love the adaptability of the program. I'm able to use it as a daily task list and can use it to manage a team and a project. They have a lot of ready-made templates that you can use, or you can create your own to use repeatedly like for a board meeting or other projects that have the same tasks each time. I constantly am recommending it to other Executive Assistants as it tends to play well with most programs.

Cons: The main complaint I have is that it does not work with Google Aliases. So if your company has a main address, but uses aliases for different departments it will not recognize the alias which means you can't email the project or tasks in Asana.
It's not a deal-breaker, but it is a hassle. I've seen many complaints about this but Asana is deaf to them and refuses to correct this. That leads to the arrogance that tends to come through for items like this and attitudes towards religious non-profits, I find it rather sad as it is a really good program, but they are comfortable with it and not willing to help...

  • Reviewer Source 
  • Reviewed on 24/06/2020
Verified Reviewer
Research Analyst
Mining & Metals, 13-50 Employees
Used the Software for: 2+ years
  • Overall Rating
    3/5
  • Ease of Use
    4/5
  • Features & Functionality
    3/5
  • Customer Support
    3/5
  • Value for Money
    4/5
  • Likelihood to Recommend
    7/10
  • Reviewer Source 
  • Reviewed on 13/04/2020

"Easy to use and quite straightforward"

Comments: The first thing I find it very useful is that it helps a lot to manage my time and set priorities for different tasks. Because of its ability to be in different projects features, it will be quite handy for the ones who involve in different teams of a company like HR, Project Management.

Pros: It's quite easy to use and it has helped me a lot to keep track of my daily tasks. I find it very satisfying to complete the tasks right after i finish them. It is also handy for the management team to review everyone's tasks and how they're doing at the end of the day. It has already got essential features for task management even in free version, but I'd love to go premium later.

Cons: I hope it could provide more features like insights and trends in free version. But it is still okay to see the general insights of your work.

Vendor Response

by Asana on 10/06/2020

Hi there, thanks for taking the time to share your thoughts and feedback with us. We're grateful for your honest feedback and we're glad you feel we're on the right track!

If you've any follow-up questions, please let us know via our support team (asana.com/support) or community forum (forum.asana.com), we'll be more than happy to help!

  • Reviewer Source 
  • Reviewed on 13/04/2020
Verified Reviewer
Co-Founder
Food & Beverages, 2-10 Employees
Used the Software for: 1-5 months
  • Overall Rating
    4/5
  • Ease of Use
    3/5
  • Features & Functionality
    4/5
  • Customer Support
    3/5
  • Value for Money
    4/5
  • Likelihood to Recommend
    7/10
  • Reviewer Source 
  • Reviewed on 19/03/2020

"Asana is a great team tool, but could use some tweaks."

Comments: Overall, it is great to have a one-stop shop for all active projects, but it can often allow for tasks and updates to get lost in the ether, amongst its many many levels of 'tasks' and subtasks, etc.

Pros: Overall, Asana is a very robust and well-rounded project management tool for teams, allowing for near complete customization depending on your need. It can be used as a very high level/overview approach to projects and tasks, down to a very granular and detailed level of project management.

Cons: While the software is incredibly robust and able to be manipulated to your individual or team need, the lack of structure can be a bit daunting. Our small design studio has fairly replicable and common design 'tasks', yet despite my endless searching and researching, there seemed to be little in the way of 'templates' for client/branding-driven graphic design studios, to get started. Rather, it feels very geared toward web and developer design tasks. Also, while I do often work with clients transparently throughout the design process (allowing them into Asana to help accomplish tasks), as well as contractors, Asana is not particularly friendly for studios as small as mine. Rather, it is more geared towards larger studios with many internal 'teams.' And, clients can get lost commenting and checking and responding and sharing within the platform, as the Inbox feature feels cluttered and sometimes lacking visual hierarchy. For example, a comment can end up attached to a specific sub-task, where it will not be seen easily in the overall project task–and getting missed altogether sometimes. Lastly, while Asana is very customizable, some of the ways they treat teams vs. projects vs. tasks can feel a bit backwards, leaving you to 'jerry-rig' the layout and items to work in a best-case project flow for you or your team.

Vendor Response

by Asana on 10/06/2020

Hi there, thanks so much for sharing your experience with Asana!

We're in the process of launching a new version of our Inbox which should help you get better visibility on information related to your work; you can learn more about this update in the following announcement (https://asa.na/70d) as well as in our guide article dedicated to Inbox (https://asa.na/707).

And if you'd like to pop by our community forum (forum.asana.com) to share more insights about your set up, we'd love to share some tips and advice tailored to your workflow!

  • Reviewer Source 
  • Reviewed on 19/03/2020
Hugo C.
Projects managers
Computer Software, 2-10 Employees
Used the Software for: 2+ years
  • Overall Rating
    4/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    4/5
  • Value for Money
    4/5
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 05/05/2020

"Free version is already great, it is even better when you upgrade"

Comments: I have been using Asana for many years, when I need to refer to a good and useful tool for managing project, I always say Asana. Moreover the free version offers all the needed basic features, it is impressive.

Pros: The clean UI, the board and custom fields.

Cons: Subtasks management (mostly in the board view) because too much click to reach them and no overall view (no nice hierarchical view with parents and child tasks).

Vendor Response

by Asana on 10/06/2020

Thanks for the awesome review, Hugo! We work hard to meet expectations like yours, and we're happy to hear we hit the mark for you.

We've some exciting updates coming up, so make sure to keep an eye on our release notes (https://asa.na/releasenotes) and product announcements in our community forum (https://asa.na/702)!

  • Reviewer Source 
  • Reviewed on 05/05/2020