---
description: Learn more about Re-flow price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs.
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title: Re-flow Cost & Reviews - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Field Service Management Software](/directory/10009/field-service-management/software) > [Re-flow](/software/184443/re-flow)

# Re-flow

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> Field management tool for managers with staff working outside the office that need to improve scheduling, optimisation and tracking.
> 
> Verdict: Rated **4.5/5** by 17 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Re-flow?

Companies in construction, highways, landscaping, civil engineering and telecoms use Re-flow to improve operational efficiency, save time and money and stay focused on getting the job done.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.5/5** | 17 Reviews |
| Ease of Use | 4.6/5 | Based on overall reviews |
| Customer Support | 4.7/5 | Based on overall reviews |
| Value for Money | 4.4/5 | Based on overall reviews |
| Features | 4.3/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Workflow Management
- **Founded**: 2016

## Commercial Context

- **Starting Price**: GBP 25.00
- **Pricing model**: Per User (Free Trial)
- **Pricing Details**: Volume and contract length discounts applicable
- **Target Audience**: 11–50, 51–200, 201–500
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Guernsey, Ireland, Isle of Man, Jersey, United Kingdom

## Features

- Access Controls/Permissions
- Alerts/Notifications
- Approval Process Control
- Audit Management
- Billing & Invoicing
- Business Process Automation
- Collaboration Tools
- Compliance Tracking
- Contact Database
- Customisable Forms
- Dispatch Management
- Document Management
- Drag & Drop
- Electronic Signature
- Forms Creation & Design
- Forms Management
- GPS
- Inventory Management
- Mobile Access
- Online Time Clock
- Process/Workflow Automation
- Quotes/Estimates
- Reporting/Analytics
- Role-Based Permissions
- Routing
- Scheduling
- Search/Filter
- Service History
- Task Management
- Third-Party Integrations
- Work Order Management
- Workflow Configuration

## Integrations (3 total)

- HubSpot CRM
- Sage Accounting
- Xero

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support

## Category

- [Field Service Management Software](https://www.capterra.com.au/directory/10009/field-service-management/software)

## Related Categories

- [Field Service Management Software](https://www.capterra.com.au/directory/10009/field-service-management/software)
- [Workflow Management Software](https://www.capterra.com.au/directory/30091/workflow-management/software)
- [Forms Automation Software](https://www.capterra.com.au/directory/10023/forms-automation/software)
- [Safety Management Software](https://www.capterra.com.au/directory/31299/safety-management/software)
- [Construction Management Software](https://www.capterra.com.au/directory/30057/construction-management/software)

## Alternatives

1. [Fluix](https://www.capterra.com.au/software/141488/document-workflow-software) — 4.8/5 (69 reviews)
2. [FORM OpX](https://www.capterra.com.au/software/133308/forms-automation-software) — 4.5/5 (36 reviews)
3. [TrueContext](https://www.capterra.com.au/software/131789/prontoforms-mobile-forms) — 4.6/5 (329 reviews)
4. [Wrike](https://www.capterra.com.au/software/76113/wrike) — 4.4/5 (2887 reviews)
5. [GoCanvas](https://www.capterra.com.au/software/139882/canvas-mobile-forms) — 4.4/5 (208 reviews)

## Reviews

### "Saved me hours" — 5.0/5

> **Verified Reviewer** | *21 March 2019* | Construction | Recommendation rating: 10.0/10
> 
> **Pros**: Easy and intuitive to use, office in my pocket. It's kept me in the good books with completing all the required info and keeping it all together.
> 
> **Cons**: No real downsides, it does what I wanted it to.
> 
> The amount of time and money I was wasted reading and completing paperwork, then looking for the lost forms or having the guesstimate over the phone to get the officework submitted is immense.

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### "ReFlow Review" — 5.0/5

> **Tricia** | *23 June 2021* | Construction | Recommendation rating: 10.0/10
> 
> **Pros**: The ReFlow support team were great in guiding us through the on-boarding process.  We did a lot of back room work to get the system up and ready for launch with some initial testing from the office.  What we like about the software is how easy it is to use, schedule tasks and the ability to review the user view of the app so we can explain how to complete each step that is needed for our on site staff.  Ensuring site information and RAMS, COSHH are easily accessible to remote working staff.
> 
> **Cons**: The difficulties we have faced were around the layout needed for our quotations and being able to modify the layout to insert headers etc.  However, the next update will incorporate this.
> 
> The system has allowed us to have real time data from site.  Ability to demonstrate on site workforce management compliance and ensuring we have site paperwork that we can track and share with our client. The dashboard also gives us cross company visibility on quotations and enquiry status and the ability to ensure site information is uploaded for our staff to access and for others in the business to have access to this.

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### "Lot of potential but lacking." — 3.0/5

> **Andrew** | *27 May 2021* | Construction | Recommendation rating: 0.0/10
> 
> **Pros**: The App in particular is easy to use and follow. Support are generally quick to resolve any issues.
> 
> **Cons**: There are some fundamental areas such as invoicing which are lacking. For example invoicing is currently created from the quotation not from work returned. In our industry we work on a re-measure basis, therefore billing of quotation is inaccurate and risky. I would have thought in most industries billing for actual work done rather than works quoted would be a given. But the response we were given is we would need to perform a housekeeping task by amending the quote each time.  &#10;&#10;Our customers ask us to record our work specific to location, there is currently no easy way to do this.
> 
> At various stage we have have had a positive experience working with the team but at other stages have felt ignored or the industry we work in has not been fully understood by team. The software has huge potential however I believe the software has been made try to fit the road marking industry without giving it the features to operate successfully. &#10;&#10;Its disappointing because reflow and our teams have spent a lot of time and resources trying to get the software up and running but it doesn't look like we are going to get to a point where the software is integrated.

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### "Giving our Business a Core Structure" — 4.0/5

> **James** | *8 June 2021* | Utilities | Recommendation rating: 10.0/10
> 
> **Pros**: Re-Flow has been key in improving a number of areas of our business. We have made big steps in efficiency by seamlessly transferring information to and from the field from our offices. Paper forms and job packs are almost all gone. We have also been able to pull together different departments in the business to run on one platform. Work/Job management has been the main goal for implementing Re-Flow, however we are now looking to bring in HR, Accounts and Asset Management to add further benefits.
> 
> **Cons**: I think the software has a great "All Round" approach and covers most of the bases we require. There is also clearly a lot of development ongoing to constantly improve the product. It may be good for future development to engage with ISO accreditations to understand what some users may get audited on and where Re-Flow can help. One example of this may be around document and file management. &#10;Other than the software, I think further support from the Re-Flow team during implementation and Go Live would be beneficial. Its a daunting task to start a system like this from scratch within an operational situation, or to move over from another platform. This could be in the form of training or office based support on go Live day
> 
> Overall, Re-Flow has been a great addition to our delivery, and working with \[SENSITIVE CONTENT HIDDEN\] and the team has been great. Our roll out within Glanvilles has stalled a few times over the past year, and some further implementation support with this would have been good, along with a clearer explanation of what the system is capable of. &#10;Its a great package and great team and it has been a pleasure to see Re-Flow evolve and grow in a difficult economic climate.

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### "Fantastic system but room for improvement" — 4.0/5

> **Laura** | *2 June 2021* | Construction | Recommendation rating: 7.0/10
> 
> **Pros**: The software is simple and easy to use once have your head around it, has many features and allows a company to have a real time view of what is happening.
> 
> **Cons**: A lot of duplicating as you go through  the forms but need multiple to cover all bases. Billing could be improved to be more like an accounts package with more accounting functions.
> 
> Re-flow has a lot of good points but is let down by some of the smaller minor details that seem to belong winded to complete.

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## Links

- [View on Capterra](https://www.capterra.com.au/software/184443/re-flow)

## This page is available in the following languages

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| en | <https://www.capterra.com/p/184443/Re-flow/> |
| en-AE | <https://www.capterra.ae/software/184443/re-flow> |
| en-AU | <https://www.capterra.com.au/software/184443/re-flow> |
| en-CA | <https://www.capterra.ca/software/184443/re-flow> |
| en-GB | <https://www.capterra.co.uk/software/184443/re-flow> |
| en-IE | <https://www.capterra.ie/software/184443/re-flow> |
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| en-IN | <https://www.capterra.in/software/184443/re-flow> |
| en-NZ | <https://www.capterra.co.nz/software/184443/re-flow> |
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| en-ZA | <https://www.capterra.co.za/software/184443/re-flow> |

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