---
description: Learn more about Liine price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Liine Cost & Reviews - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Call Tracking Software](/directory/30901/call-tracking/software) > [Liine](/software/184326/liine)

# Liine

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> AI-powered call tracking, marketing analytics and ad optimization platform built for multisite healthcare, dental and vet practices
> 
> Verdict: Rated **4.9/5** by 161 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Liine?

Multisite healthcare, dental and vet practices

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.9/5** | 161 Reviews |
| Ease of Use | 4.8/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 4.8/5 | Based on overall reviews |
| Features | 4.8/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Liine
- **Founded**: 2016

## Commercial Context

- **Pricing model**: Usage Based
- **Pricing Details**: At Liine, you never have to pay for additional features. Our pricing is based on your practice's call volume.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop)
- **Supported Languages**: English
- **Available Countries**: Canada, United States

## Features

- Activity Dashboard
- Alerts/Notifications
- Appointment Management
- Business Process Automation
- CRM
- Call Center Management
- Call Monitoring
- Call Reporting
- Call Routing
- Call Transcription
- Caller ID
- Campaign Analytics
- Campaign Management
- Campaign Tracking
- Commenting/Notes
- Communication Management
- Computer Telephony Integration
- Contact Management
- Conversion Tracking
- Customer Database
- Customizable Fields
- Customizable Reports
- Dashboard
- Data Import/Export
- Engagement Tracking
- Event Triggered Actions
- HIPAA Compliant
- IVR
- Lead Capture
- Lead Distribution
- Lead Management
- Lead Notifications
- Lead Segmentation
- Marketing Automation
- Mobile Access
- Online Forms
- Opportunity Management
- Patient Communications
- Performance Metrics
- Process/Workflow Automation
- ROI Tracking
- Recording
- Reminders
- Sales Activity Management
- Sales Pipeline Management
- Sales Reports
- Scheduling
- Task Management
- Third-Party Integrations
- Workflow Management

... and 10 more features

## Integrations (23 total)

- 8x8 Contact Center
- ActiveCampaign
- Birdeye
- CTM
- CallRail
- Google Analytics 360
- Google Sheets
- High Level Software
- HubSpot CRM
- Intiveo
- Invoca
- Jive
- Mailchimp
- MyMedLeads
- NexHealth

... and 8 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Call Tracking Software](https://www.capterra.com.au/directory/30901/call-tracking/software)

## Related Categories

- [Call Tracking Software](https://www.capterra.com.au/directory/30901/call-tracking/software)
- [Healthcare CRM Software](https://www.capterra.com.au/directory/30976/healthcare-crm/software)
- [Artificial Intelligence (AI) Software](https://www.capterra.com.au/directory/30938/artificial-intelligence/software)
- [Marketing Analytics Software](https://www.capterra.com.au/directory/31018/marketing-analytics/software)
- [Marketing Attribution Software](https://www.capterra.com.au/directory/31081/marketing-attribution/software)

## Alternatives

1. [CTM](https://www.capterra.com.au/software/152004/call-tracking-software) — 4.6/5 (151 reviews)
2. [800.com](https://www.capterra.com.au/software/208208/800-com) — 4.7/5 (317 reviews)
3. [JustCall](https://www.capterra.com.au/software/157853/justcall) — 4.1/5 (224 reviews)
4. [Five9](https://www.capterra.com.au/software/132405/five9) — 4.2/5 (481 reviews)
5. [LeadSquared](https://www.capterra.com.au/software/130199/leadsquared) — 4.3/5 (167 reviews)

## Reviews

### "Great platform, easy to use, beneficial to the practice" — 5.0/5

> **Tim** | *10 December 2025* | Medical Practice | Recommendation rating: 10.0/10
> 
> **Pros**: Detailed data analysis. Gives the practice the opportunity to review patient calls with team members to ensure the best patient interactions are occurring at the practice.
> 
> **Cons**: Clarity around lead platforms and usage. We would appreciate more information regarding clicks to the website from google and additional search engines.

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### "Liine is great\!" — 5.0/5

> **Samantha** | *1 December 2025* | Hospital & Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: Makes it easy to contact patients. The automatic all system is great. Being able to keep up with calls in real time is super helpful.
> 
> **Cons**: There isn't anything I can think of that I do not like. Its easy to navigate, makes it easy to contact patients, etc.
> 
> Easy to use, helpful with keeping up with patient flow, nothing too complicated that I can't figure out how to use, great experience so far\!

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### "We love Liine" — 5.0/5

> **Casey** | *11 August 2025* | Medical Practice | Recommendation rating: 10.0/10
> 
> **Pros**: call management, lead generation, ease of use, training tool, patient management, having everything in one place has been really helpful.
> 
> **Cons**: There are no cons this software has been very helpful. We use these numbers in our scorecard every week.
> 
> Liine has been extremely helpful in running our practice. We use these numbers weekly to gauge our patient leads and how they come in. I particularly like being able to hear the calls and using it as a tool to help our admin team as well.

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### "Liine helps dental offices improve all in one place" — 5.0/5

> **Jennifer** | *3 November 2025* | Health, Wellness & Fitness | Recommendation rating: 10.0/10
> 
> **Pros**: Analytical data tells you where you need the most improvement and provides invaluable KPIs for daily operations.  Track your marketing ROI so you are spending dollars on expenses the matter most.
> 
> **Cons**: I would like to default the timeframe to current month.  Currently, it defaults to last week.  At some point, I would also like to see future appointments booked for the month and quarter.
> 
> Absolutely love it\!  The Liine team is extremely supportive.  It is most helpful to have all the analytical data in one place.  Liine is always looking to improve and add integrations of vendors to it's platform.

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### "This is just what you need\!" — 5.0/5

> **Leigh** | *1 July 2025* | Medical Practice | Recommendation rating: 10.0/10
> 
> **Pros**: The ability to see where our new patient leads are coming from. This helps us see ROI for all our marketing and helps us focus future marketing campaigns to get the most from our marketing spend.
> 
> **Cons**: I don't have any complaints.  The platform is easy to use and I can customize reports in any way to see the data I need.  Liine sends me a weekly summary as well so any problem areas can be identified quickly.
> 
> Excellent\!  The online platform is outstanding and provides useful data in real time.  The Liine Team has always been very responsive to any question I had and has provided a timely response.

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## Links

- [View on Capterra](https://www.capterra.com.au/software/184326/liine)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/184326/Liine/> |
| en-AE | <https://www.capterra.ae/software/184326/liine> |
| en-AU | <https://www.capterra.com.au/software/184326/liine> |
| en-CA | <https://www.capterra.ca/software/184326/liine> |
| en-GB | <https://www.capterra.co.uk/software/184326/liine> |
| en-IE | <https://www.capterra.ie/software/184326/liine> |
| en-IL | <https://www.capterra.co.il/software/184326/liine> |
| en-IN | <https://www.capterra.in/software/184326/liine> |
| en-NZ | <https://www.capterra.co.nz/software/184326/liine> |
| en-SG | <https://www.capterra.com.sg/software/184326/liine> |
| en-ZA | <https://www.capterra.co.za/software/184326/liine> |
| fr | <https://www.capterra.fr/software/184326/liine> |
| fr-BE | <https://fr.capterra.be/software/184326/liine> |
| fr-CA | <https://fr.capterra.ca/software/184326/liine> |
| fr-LU | <https://www.capterra.lu/software/184326/liine> |
| it | <https://www.capterra.it/software/184326/liine> |

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