---
description: Learn more about Request Manager price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Request Manager Cost & Reviews - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Customer Service Software](/directory/22/customer-service/software) > [Request Manager](/software/184149/request-manager)

# Request Manager

Canonical: https://www.capterra.com.au/software/184149/request-manager

> Request management software
> 
> Verdict: Rated **4.0/5** by 2 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Request Manager?

MyGov provides web-based software to government agencies (city, town, and county) looking for solutions in community development, public works, and business administration.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.0/5** | 2 Reviews |
| Ease of Use | 4.0/5 | Based on overall reviews |
| Customer Support | 4.0/5 | Based on overall reviews |
| Value for Money | 4.0/5 | Based on overall reviews |
| Features | 4.0/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: MyGov
- **Founded**: 2002

## Commercial Context

- **Starting Price**: USD 1,260.00
- **Pricing model**: Per User
- **Pricing Details**: Per module per month which includes unlimited users, maintenance/support
- **Target Audience**: 11–50
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- Alerts/Escalation
- Knowledge Base Management

## Category

- [Customer Service Software](https://www.capterra.com.au/directory/22/customer-service/software)

## Alternatives

1. [Zendesk Suite](https://www.capterra.com.au/software/164283/zendesk) — 4.4/5 (4079 reviews)
2. [Freshdesk](https://www.capterra.com.au/software/124981/freshdesk) — 4.5/5 (3414 reviews)
3. [Salesforce Sales Cloud](https://www.capterra.com.au/software/61368/salesforce) — 4.4/5 (18777 reviews)
4. [LiveChat](https://www.capterra.com.au/software/62194/livechat) — 4.6/5 (1721 reviews)
5. [LiveAgent](https://www.capterra.com.au/software/102188/liveagent) — 4.7/5 (1777 reviews)

## Reviews

### "Request manager review" — 4.0/5

> **Verified Reviewer** | *29 July 2019* | Government Administration | Recommendation rating: 7.0/10
> 
> **Pros**: Ease of use and ability to quickly make changes
> 
> **Cons**: Software does not allow for customization

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### "Using product in 311 center" — 4.0/5

> **Gloria** | *7 May 2019* | Public Safety | Recommendation rating: 8.0/10
> 
> **Pros**: It's very user friendly, since I used the previous version it wasn't hard to figure out.
> 
> **Cons**: none, since I  used the previous version it wasn't hard to work

## Links

- [View on Capterra](https://www.capterra.com.au/software/184149/request-manager)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/184149/Request-Manager/> |
| en-AE | <https://www.capterra.ae/software/184149/request-manager> |
| en-AU | <https://www.capterra.com.au/software/184149/request-manager> |
| en-CA | <https://www.capterra.ca/software/184149/request-manager> |
| en-GB | <https://www.capterra.co.uk/software/184149/request-manager> |
| en-IE | <https://www.capterra.ie/software/184149/request-manager> |
| en-IL | <https://www.capterra.co.il/software/184149/request-manager> |
| en-IN | <https://www.capterra.in/software/184149/request-manager> |
| en-NZ | <https://www.capterra.co.nz/software/184149/request-manager> |
| en-SG | <https://www.capterra.com.sg/software/184149/request-manager> |
| en-ZA | <https://www.capterra.co.za/software/184149/request-manager> |

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