---
description: Learn more about Citadel Time Clock price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Citadel Time Clock Cost & Reviews - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Time Tracking Software](/directory/30612/time-tracking/software) > [Citadel Time Clock](/software/183580/citadel-time-clock)

# Citadel Time Clock

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> Designed for midsize companies, Citadel is a cloud and mobile-based solution that helps track time and attendance of employees.
> 
> Verdict: Rated **3.7/5** by 7 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Citadel Time Clock?

Citadel is quite durable and serves many industries, including professional office, manufacturing, retail, food services, construction, healthcare, hospitality, professional services and much more.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **3.7/5** | 7 Reviews |
| Ease of Use | 3.9/5 | Based on overall reviews |
| Customer Support | 4.3/5 | Based on overall reviews |
| Value for Money | 3.9/5 | Based on overall reviews |
| Features | 3.0/5 | Based on overall reviews |
| Recommendation percentage | 60% | (6/10 Likelihood to recommend) |

## About the vendor

- **Company**: Workwell Technologies
- **Location**: Carlsbad, US
- **Founded**: 2005

## Commercial Context

- **Starting Price**: USD 3.00
- **Pricing model**: Flat Rate
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- Employee Database
- Overtime Calculation
- Reporting/Analytics
- Timesheet Management
- Vacation/Leave Tracking

## Support Options

- Chat

## Category

- [Time Tracking Software](https://www.capterra.com.au/directory/30612/time-tracking/software)

## Alternatives

1. [Connecteam](https://www.capterra.com.au/software/153140/connecteam) — 4.6/5 (5058 reviews)
2. [Clockify](https://www.capterra.com.au/software/169607/clockify) — 4.8/5 (9235 reviews)
3. [Office 365 Timesheet App](https://www.capterra.com.au/software/174840/office-365-timesheet-app) — 4.5/5 (935 reviews)
4. [Jibble](https://www.capterra.com.au/software/156992/jibble) — 4.8/5 (1643 reviews)
5. [Toggl Track](https://www.capterra.com.au/software/79091/toggl) — 4.7/5 (2585 reviews)

## Reviews

### "Citadel Time Clock Review" — 5.0/5

> **Terri** | *31 May 2019* | Retail | Recommendation rating: 10.0/10
> 
> **Pros**: How easy it is for our employees to use.
> 
> **Cons**: Finger prints mode. My mechanics can't use it.

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### "Fun, efficient, great value" — 4.0/5

> **shervin** | *31 May 2019* | Health, Wellness & Fitness | Recommendation rating: 10.0/10
> 
> **Pros**: fun, efficient, great value; saves time and money
> 
> **Cons**: the wireless feature did not work well for us, but once we hard wired connection it became fairly reliable
> 
> EXCELLENT support; fun, efficient, great value, saves time and money

-----

### "Small business warehouse and office staff" — 2.0/5

> **CARRIE** | *4 June 2019* | Shipbuilding | Recommendation rating: 0.0/10
> 
> **Pros**: Easy to setup, very little support needed
Online access
> 
> **Cons**: Reporting\!\!\! Reports are almost non-existent and the ones that are available cannot be date customized.  Pay period report is useless it's a high level summary that would be fine in a perfect world where no one forgot to clock out for lunch.
Punch Report is just a raw account of clock activity.
Time Cards are what I use to do payroll but they eliminate the notes when printed. I print the time card then login to see notes and hand write them on the time cards
> 
> The Citadel Time clock is easy for the user, easy to update, and accessible online seamlessly without having to perform an action to download time. Time is available real time.
Reports are awful, they do not provide information concisely and I have 2 pages for every employee each pay period. My timesheet files have increased 100 times the size of our previous software reports.

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### "Satisfied" — 5.0/5

> **LJ** | *12 June 2019* | Retail | Recommendation rating: 9.0/10
> 
> **Pros**: Great tool to keep track of employees hours. Customer support is great\! Easy to correct missed punch as long as corrected timely.
> 
> **Cons**: If a punch out is missed, the employee cant clock in the next day until the day before is corrected.
> 
> Pretty smooth transition from written time cards. The biggest problem is to get employees to punch correctly. in our third week, much improvement.

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### "Mosty good" — 4.0/5

> **Kirk** | *10 June 2019* | Hospitality | Recommendation rating: 7.0/10
> 
> **Pros**: Pretty straight forward.  Wish I could view multiple (all) user hours on a given day.
> 
> **Cons**: Sometimes "loses" user data (most notably pictures - so not critical stuff).
> 
> Has had some connectivity problems.  May be down to our internet (Comcast).
This seems to create a situation where the fingerprint reader will just freeze up, needing a reset 
of the machine...

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## Links

- [View on Capterra](https://www.capterra.com.au/software/183580/citadel-time-clock)

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