---
description: Learn more about Squirro price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Squirro Cost & Reviews - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [AI Code Generator](/directory/34377/ai-code-generator/software) > [Squirro](/software/182858/squirro-customer-insights)

# Squirro

Canonical: https://www.capterra.com.au/software/182858/squirro-customer-insights

> Squirro: enterprise-ready generative AI for search, insights, and automation. Trusted by central banks and over 30 industry leaders.
> 
> Verdict: Rated **5.0/5** by 2 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses Squirro?

Squirro is tailored for the most regulated industries, designed to enhance productivity and decision-making for enterprises across sectors including finance, insurance, utilities, and more.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 2 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support | 4.5/5 | Based on overall reviews |
| Value for Money | 4.5/5 | Based on overall reviews |
| Features | 4.5/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Squirro
- **Location**: Zurich, Switzerland
- **Founded**: 2012

## Commercial Context

- **Pricing model**: Per Feature (Free Trial)
- **Pricing Details**: Contact Squirro for pricing details.
- **Target Audience**: 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop)
- **Supported Languages**: Arabic, Chinese, English, French, German, Italian, Japanese, Portuguese, Russian, Spanish, Swedish
- **Available Countries**: Australia, Austria, Belgium, Brazil, Canada, China, Denmark, Finland, France, Germany, Greece, Greenland, Hong Kong SAR China, India, Indonesia, Ireland, Israel, Italy, Japan, Liechtenstein and 13 more

## Features

- AI/Machine Learning
- Access Controls/Permissions
- Alerts/Notifications
- Augmented Analytics
- Autocomplete
- Business Process Automation
- CRM
- Catalog Management
- Chatbot
- Collaboration Tools
- Content Management
- Contextual Guidance
- Conversation Intelligence
- Customizable Templates
- Data Aggregation
- Data Classification
- Data Extraction
- Data Import/Export
- Data Source Connectors
- Data Visualization
- Discussions/Forums
- Document Management
- Full Text Search
- Indexing
- Intent Recognition
- Knowledge Base Management
- Lead Management
- Live Chat
- Multi-Channel Communication
- Multi-Language
- Multiple Data Sources
- Natural Language Processing
- Natural Language Search
- Personalization
- Predictive Analytics
- Process/Workflow Automation
- Query Suggestions
- Reporting & Statistics
- Reporting/Analytics
- Root Cause Analysis
- Search/Filter
- Self Service Portal
- Sentiment Analysis
- Speech Recognition
- Surveys & Feedback
- Text Analysis
- Text Editing
- Third-Party Integrations
- Transfers/Routing
- Virtual Personal Assistant (VPA)

... and 1 more features

## Integrations (69 total)

- Apache CloudStack
- Apache Hive
- Apache Spark
- Beekeeper
- Cloudera Enterprise
- Confluence
- Deltek Ajera
- DiscoverOrg
- Dropbox Business
- Drupal
- Dynamics 365 Business Central
- Elastic Stack
- FactSet
- Firebird
- Freshservice

... and 54 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [AI Code Generator](https://www.capterra.com.au/directory/34377/ai-code-generator/software)

## Related Categories

- [AI Code Generator](https://www.capterra.com.au/directory/34377/ai-code-generator/software)
- [Enterprise Search Software](https://www.capterra.com.au/directory/31096/enterprise-search/software)
- [AIOps Platforms](https://www.capterra.com.au/directory/32875/aiops-platforms/software)
- [AI Sales Assistant Software](https://www.capterra.com.au/directory/34135/ai-sales-assistant/software)
- [Knowledge Management Systems](https://www.capterra.com.au/directory/30094/knowledge-management/software)

## Alternatives

1. [Zendesk Suite](https://www.capterra.com.au/software/164283/zendesk) — 4.4/5 (4072 reviews)
2. [LiveAgent](https://www.capterra.com.au/software/102188/liveagent) — 4.7/5 (1754 reviews)
3. [Freshdesk](https://www.capterra.com.au/software/124981/freshdesk) — 4.5/5 (3409 reviews)
4. [Guru](https://www.capterra.com.au/software/145390/guru) — 4.8/5 (639 reviews)
5. [Slack](https://www.capterra.com.au/software/135003/slack) — 4.7/5 (24046 reviews)

## Reviews

### "SVITPedia" — 5.0/5

> **Marcel** | *11 June 2024* | Education Management | Recommendation rating: 9.0/10
> 
> **Pros**: The good support during the implementation process and the ideas for continuous further development
> 
> **Cons**: The complexity of the application is not easy to handle for an SME in Switzerland.

-----

### "Perfect for pharma/chem data" — 5.0/5

> **Kira** | *13 April 2020* | Military | Recommendation rating: 9.0/10
> 
> **Pros**: Artificial Intelligence used to the utmost to ensure efficient data management.
> 
> **Cons**: Some features missing, like filtered data research.

## Links

- [View on Capterra](https://www.capterra.com.au/software/182858/squirro-customer-insights)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/software/182858/squirro-customer-insights> |
| de-AT | <https://www.capterra.at/software/182858/squirro-customer-insights> |
| de-CH | <https://www.capterra.ch/software/182858/squirro-customer-insights> |
| en | <https://www.capterra.com/p/182858/Squirro-Customer-Insights/> |
| en-AE | <https://www.capterra.ae/software/182858/squirro-customer-insights> |
| en-AU | <https://www.capterra.com.au/software/182858/squirro-customer-insights> |
| en-CA | <https://www.capterra.ca/software/182858/squirro-customer-insights> |
| en-GB | <https://www.capterra.co.uk/software/182858/squirro-customer-insights> |
| en-IE | <https://www.capterra.ie/software/182858/squirro-customer-insights> |
| en-IL | <https://www.capterra.co.il/software/182858/squirro-customer-insights> |
| en-IN | <https://www.capterra.in/software/182858/squirro-customer-insights> |
| en-NZ | <https://www.capterra.co.nz/software/182858/squirro-customer-insights> |
| en-SG | <https://www.capterra.com.sg/software/182858/squirro-customer-insights> |
| en-ZA | <https://www.capterra.co.za/software/182858/squirro-customer-insights> |
| es | <https://www.capterra.es/software/182858/squirro-customer-insights> |
| es-AR | <https://www.capterra.com.ar/software/182858/squirro-customer-insights> |
| es-CL | <https://www.capterra.cl/software/182858/squirro-customer-insights> |
| es-CO | <https://www.capterra.co/software/182858/squirro-customer-insights> |
| es-CR | <https://www.capterra.co.cr/software/182858/squirro-customer-insights> |
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| es-PE | <https://www.capterra.pe/software/182858/squirro-customer-insights> |
| fr | <https://www.capterra.fr/software/182858/squirro-customer-insights> |
| fr-BE | <https://fr.capterra.be/software/182858/squirro-customer-insights> |
| fr-CA | <https://fr.capterra.ca/software/182858/squirro-customer-insights> |
| fr-LU | <https://www.capterra.lu/software/182858/squirro-customer-insights> |
| it | <https://www.capterra.it/software/182858/squirro-customer-insights> |
| ja | <https://www.capterra.jp/software/182858/squirro-customer-insights> |
| nl | <https://www.capterra.nl/software/182858/squirro-customer-insights> |
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