---
description: Learn more about Notehouse price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs.
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title: Notehouse Cost & Reviews - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Social Work Case Management Software](/directory/31462/social-work-case-management/software) > [Notehouse](/software/182626/notehouse)

# Notehouse

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> A secure, HIPAA-compliant platform designed to help teams stay organized, aligned, and informed over time.
> 
> Verdict: Rated **4.7/5** by 111 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses Notehouse?

Nonprofit organizations, counselors, managers, and social workers.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.7/5** | 111 Reviews |
| Ease of Use | 4.8/5 | Based on overall reviews |
| Customer Support | 4.7/5 | Based on overall reviews |
| Value for Money | 4.7/5 | Based on overall reviews |
| Features | 4.3/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Notehouse
- **Location**: Northampton, US
- **Founded**: 2018

## Commercial Context

- **Starting Price**: USD 12.00
- **Pricing model**: Per User (Free Trial)
- **Pricing Details**: A HIPAA-compliant platform designed to support teams as they grow, with flexible plans that scale alongside your workflows.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop)
- **Supported Languages**: English, Spanish
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 209 more

## Features

- CRM
- Case Notes
- Client Management
- Collaboration Tools
- Communication Management
- Document Management
- Donor Management
- Fundraising Management
- Goal Setting/Tracking
- HIPAA Compliant
- Meeting Notes
- Member Database
- Membership Management
- Multi-Device Support
- Notes Management
- Program Management
- Referral Management
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Scheduling
- Search/Filter
- Task Management

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base

## Category

- [Social Work Case Management Software](https://www.capterra.com.au/directory/31462/social-work-case-management/software)

## Related Categories

- [Social Work Case Management Software](https://www.capterra.com.au/directory/31462/social-work-case-management/software)
- [Human Services Software](https://www.capterra.com.au/directory/30660/human-services/software)
- [Therapy Notes Software](https://www.capterra.com.au/directory/32668/therapy-notes/software)
- [Note-Taking Software](https://www.capterra.com.au/directory/33155/note-taking/software)
- [Nonprofit Software](https://www.capterra.com.au/directory/30805/nonprofit/software)

## Alternatives

1. [CharityTracker](https://www.capterra.com.au/software/132388/charitytracker) — 4.5/5 (1063 reviews)
2. [Donorbox](https://www.capterra.com.au/software/156860/donorbox) — 4.8/5 (631 reviews)
3. [DonorPerfect](https://www.capterra.com.au/software/2698/donorperfect-fundraising-software) — 4.5/5 (1482 reviews)
4. [Givebutter](https://www.capterra.com.au/software/172048/givebutter) — 4.8/5 (872 reviews)
5. [Zeffy](https://www.capterra.com.au/software/220131/zeffy) — 4.8/5 (497 reviews)

## Reviews

### "its okay when it works" — 3.0/5

> **Shelly** | *19 March 2026* | Individual & Family Services | Recommendation rating: 6.0/10
> 
> **Pros**: easy and simple to use. no complicated pathways to find information or documents for each case. straight forward
> 
> **Cons**: constant outages and doesn't load the home screen often. it comes frustrating being unable to record case notes in real time, also risks our legal obligations

-----

### "Simple to use and quick to fix" — 5.0/5

> **De'Anna** | *20 November 2024* | Human Resources | Recommendation rating: 10.0/10
> 
> **Pros**: Simplicity and ease of use.&#10;Tech support is very approachable, fast to dig into issues, and fast to solve them\!
> 
> **Cons**: I think it would be very helpful if you could sort all clients by most recently modified/changed. I also wish you could export more of the data.
> 
> Overwhelmingly positive. Notehouse is incredibly to easy to use, and I feel much more organized since using it. I most appreciate how helpful their support team is. They acknowledge the issue within the day, and then are fast to find the issue, keep you updated, and fix it.

-----

### "Amazing software\!" — 5.0/5

> **Rebecca** | *2 September 2025* | Individual & Family Services | Recommendation rating: 10.0/10
> 
> **Pros**: Notehouse has been a lifesaver for our small non-profit\! We have so appreciated the support and guidance by its  \[sensitive content hidden\], \[sensitive content hidden\], and how easy it has been to navigate and use\! Best software for notetaking and data management out there\!
> 
> **Cons**: Nothing - it was all great\! Anytime there was a change or a glitch,  \[sensitive content hidden\] was incredibly timely at describing what happened and what they are doing about it,

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### "Exactly What Our Team Needed" — 4.0/5

> **Sam** | *12 June 2026* | Information Services | Recommendation rating: 8.0/10
> 
> **Pros**: It's genuinely just... easy? Like I was up and running within an hour which I was not expecting. I have about 40-something clients I manage and keeping track of notes and follow-ups used to be a whole thing. Now it's pretty much fine. The tagging system is lowkey underrated, I use it constantly to pull specific groups. Also reached out once about a login issue and someone actually got back to me same day which was nice.
> 
> **Cons**: The search could use some work, especially when you're trying to dig through older notes. Sometimes it feels like you have to already know what you're looking for. Also a few of my coworkers struggled a bit when they first joined, the help docs are kind of bare. Nothing dealbreaking but could be smoother.
> 
> Finally found a case note system that just works. Been using Notehouse for a while now and it's simple, clean, and doesn't try to do too much. If you're a social worker, case manager, or therapist juggling a ton of clients, this is worth a look. Setup is quick, the tagging system is useful, and customer support is actually responsive which is rare these days.

-----

### "It's a Great Service For Smaller Groups" — 5.0/5

> **Kathleen** | *18 March 2026* | Nonprofit Organization Management | Recommendation rating: 8.0/10
> 
> **Pros**: I like how simple it is, it's user-friendly. We have a small team, so it has been beneficial to keep us organized while we grow our case management program.
> 
> **Cons**: I have had team members comment on how there are some features missing to help better organize case management. It would be nice if there were a space for goals to be input/ tracked, and a separate space for daily case notes.
> 
> It's been great. The customer service is fairly quick to respond. I do wish there was a chat feature or a number to call when there are access emergencies.

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## Links

- [View on Capterra](https://www.capterra.com.au/software/182626/notehouse)

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