---
description: Learn more about ThinkAutomation price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: ThinkAutomation Cost & Reviews - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Business Process Management Software](/directory/30010/business-process-management/software) > [ThinkAutomation](/software/182574/thinkautomation)

# ThinkAutomation

Canonical: https://www.capterra.com.au/software/182574/thinkautomation

> Develop the automations that work for you. ThinkAutomation offers an open-ended studio to automate and every process you could need.
> 
> Verdict: Rated **5.0/5** by 4 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses ThinkAutomation?

ThinkAutomation is the tool of choice for developers and BPA consultants who want to automate beyond the boundaries of a no-code, pay-per-process environment.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 4 Reviews |
| Ease of Use | 4.8/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 5.0/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: Parker Software
- **Location**: Stoke, UK
- **Founded**: 2003

## Commercial Context

- **Starting Price**: GBP 740.00
- **Pricing model**: Flat Rate (Free version available) (Free Trial)
- **Pricing Details**: Available editions:&#10;&#10;•&#9;Standard &#10;Unlimited access to the ThinkAutomation studio, unlimited processing / workflow builds.&#10;£999 per year&#10;&#10;•&#9;Professional &#10;Everything in the Standard edition, plus the integrated development environment for custom actions / scripts.&#10;£1999 per year&#10;&#10;•&#9;Developer &#10;For developers / resellers looking to test and deploy for their own customers. Everything in the Professional edition, but with a limit of 200 processed messages per day. &#10;FREE&#10;&#10;•&#9;Evaluation&#10;The trial version, which is free and operates for 30 days. Includes everything in the Professional edition.&#10;FREE
- **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop), Windows (On-Premise)
- **Supported Languages**: English
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 210 more

## Features

- Access Controls/Permissions
- Business Process Automation
- Drag & Drop
- No-Code
- Process Modeling & Designing
- Reporting/Analytics
- Third-Party Integrations
- Workflow Management

## Integrations (26 total)

- Amazon S3
- Dropbox Business
- Google Maps
- Microsoft Azure
- Microsoft Excel
- Microsoft Outlook
- Microsoft Teams
- Microsoft Word
- MongoDB
- MySQL
- OAuth
- OneDrive
- Oracle Database
- PayPal
- Ping

... and 11 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Business Process Management Software](https://www.capterra.com.au/directory/30010/business-process-management/software)

## Alternatives

1. [Lucidchart](https://www.capterra.com.au/software/146136/lucidchart) — 4.5/5 (2247 reviews)
2. [Asana](https://www.capterra.com.au/software/120550/asana-pm) — 4.5/5 (13547 reviews)
3. [Zapier](https://www.capterra.com.au/software/130182/zapier) — 4.7/5 (3043 reviews)
4. [Albato](https://www.capterra.com.au/software/1011434/albato) — 4.8/5 (403 reviews)
5. [Visio](https://www.capterra.com.au/software/201133/visio) — 4.5/5 (3279 reviews)

## Reviews

### "This is a great Process Automation/Workflow product. No, really great\!" — 5.0/5

> **Phil** | *22 June 2021* | Public Safety | Recommendation rating: 10.0/10
> 
> **Pros**: ThinkAutomation allows our staff that do not have in-depth programming experience to build very complex workflows on inbound data from customers. The ability to stack actions on actions, and the incredible range of actions, allow us to perform extremely challenging processes that would typically require a tremendous amount of programming time from engineers that can now be directed to other system work.
> 
> **Cons**: There are a few times when the user interface can seem a little clunky and unrefined when compared to the tremendous capability of the product. But, I'll take capability over "pretty" every single time.
> 
> We are able to perform complex workflow on inbound data from a variety of sources and in a variety of formats, allowing us to provide customers with much more flexibility. Since TA doesn't require a genius programmer, we save a huge amount of cost and get things done for clients quicker. If we have a problem, TA support has always been great. Even suggestions for feature improvements receive a response. our experience has been great.

-----

### "All I Can Say Is That Its The Best Software Product I Have Used in 30 Years As An IT Pro" — 5.0/5

> **David** | *14 June 2021* | Information Technology & Services | Recommendation rating: 10.0/10
> 
> **Pros**: I have used the software for many years to automate business critical processes. The breadth of automation available is highly impressive. The software is incredibly robust and reliable. Once a process has been designed and implemented the system just gets on with doing its job with minimum interaction required.
> 
> **Cons**: Without being picky there is not much to say here.
> 
> Two things make TA special, firstly is a brilliantly well designed and innately reliable product secondly it is backed up by a team who know their product, are massively enthusiastic about it and who are always willing to help.

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### "The glue that binds our core systems together" — 5.0/5

> **William** | *16 June 2021* | Retail | Recommendation rating: 10.0/10
> 
> **Pros**: •&#9;Major systems already integrate, but if you’ve got coding know-how you can also hook it into your legacy systems and bespoke software&#10;•&#9;An absolute boatload of options provided you’re comfortable with conditional processing. It can do so much based on hundreds of ‘if’ rules and custom trigger combos&#10;•&#9;On-prem, we run it behind our own DMZ&#10;•&#9;V reliable. Does its job without you noticing&#10;•&#9;Also v reasonably priced as no caps on integrations, data volume or actions etc&#10;•&#9;In-house tech support team available via live chat and telephone – found the guys to be knowledgeable and helpful
> 
> **Cons**: •&#9;Don’t expect a quick set-up. Everything you do inside ThinkAutomation will be custom, so you’ll need to learn how to use it – can’t rely on inbuilt templates&#10;•&#9;Also don’t expect to use all the features, though they’re handy there’s A LOT of them which adds complexity
> 
> ThinkAutomation keeps our systems up to date and in sync with each other. Stick it behind your various systems and it will monitor data, parse it and then run the right action against it. Really useful for triggering action sequences across multiple programs and automating time-intensive data processes.

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### "Long term users for Email/File processing" — 5.0/5

> **Andrew** | *21 February 2023* | Utilities | Recommendation rating: 10.0/10
> 
> **Pros**: We've used Thinkautomation for over 10 years to process emails and webforms. Easy to configure and setup multiple triggers on different mailboxes. Overall we process 50 mailboxes and have a couple of hundred triggers setup over the years. Great monitoring tools to check processing and resolve errors.
> 
> **Cons**: Only downside is the lack of an automated migration path for v4 to v5 but that could also be seen as a positive as no legacy code carried over
> 
> We process all incoming customer emails using TA.

## Links

- [View on Capterra](https://www.capterra.com.au/software/182574/thinkautomation)

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