---
description: Learn more about iTRUST price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: iTRUST Cost & Reviews - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Optometry Software](/directory/10038/optometry/software) > [iTRUST](/software/181958/itrust)

# iTRUST

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> Optometry EHR system with patient scheduling, point of sale, and built in messaging to contact patients.
> 
> Verdict: Rated **5.0/5** by 143 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses iTRUST?

Optometrists, Ophthalmologists, Opticians, Eye Care Providers

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 143 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 5.0/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: iTRUST
- **Location**: Miami, US

## Commercial Context

- **Starting Price**: USD 0.00
- **Pricing model**: Per Feature (Free version available) (Free Trial)
- **Pricing Details**: paid yearly
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Algeria, Angola, Anguilla, Antigua and Barbuda, Argentina, Aruba, Australia, Bahamas, Barbados, Belize, Benin, Bermuda, Bolivia, Botswana, Brazil, British Virgin Islands, Burkina Faso, Burundi, Cameroon, Canada and 108 more

## Features

- Appointment Management
- Charting
- Claims Management
- E-Prescribing
- For Optometrists
- HIPAA Compliant
- Insurance Management
- Online Scheduling
- Patient Portal
- Patient Records Management
- Reminders
- SOAP notes

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Optometry Software](https://www.capterra.com.au/directory/10038/optometry/software)

## Related Categories

- [Optometry Software](https://www.capterra.com.au/directory/10038/optometry/software)
- [Patient Scheduling Software](https://www.capterra.com.au/directory/33315/patient-scheduling/software)

## Alternatives

1. [Tebra](https://www.capterra.com.au/software/129169/tebra) — 3.9/5 (1369 reviews)
2. [TherapyNotes, LLC](https://www.capterra.com.au/software/118981/therapynotes-com) — 4.7/5 (964 reviews)
3. [Jane](https://www.capterra.com.au/software/178984/jane-app) — 4.8/5 (518 reviews)
4. [Pabau](https://www.capterra.com.au/software/140062/pabau-crm) — 4.7/5 (638 reviews)
5. [Noterro](https://www.capterra.com.au/software/164994/soap-vault) — 4.8/5 (626 reviews)

## Reviews

### "in iTrust we Trust" — 5.0/5

> **Nikko** | *9 July 2025* | Accounting | Recommendation rating: 10.0/10
> 
> **Pros**: Well, I did some research, and if you’ve done yours, you’ll come to find that iTrust easily has the best of them all.
> 
> **Cons**: The hassle was that they would not release the funds. For weeks, they kept declaring that they didn’t receive the faxes or the emails requesting the transfer to iTrust. I became rather irritated with the individual at iTrust that, I felt, was not putting in a great deal of effort to help me get those funds moved.
> 
> I made some calls to other companies to check around. Transfer fees, trading fees, what kind of customer service I should expect, etc. And there was at least one other company that had my decision teetering. But then they didn’t call me back. So I went with iTrust. In the beginning, there was quite a hassle, though, not with iTrust. It was another company that had a decent amount of a rollover of a Traditional IRA of mine. The hassle was that they would not release the funds. For weeks, they kept declaring that they didn’t receive the faxes or the emails requesting the transfer to iTrust. I became rather irritated with the individual at iTrust that, I felt, was not putting in a great deal of effort to help me get those funds moved. Then \[sensitive content hidden\] stepped in. It took a few calls, three-way calls, but in the end, about a week or so later, the funds were transferred. By the way, if you have any funds at Inspira and plan have a future intention on moving those funds, be prepared. It won’t be easy. But thanks to \[sensitive content hidden\], those fund were transferred. After that, everything was extremely easy. The only downside that I’m not thrilled with is that the spot price and buy price are a little different. But after some research and experience with other platforms, that is normal. So far, my experience with iTrust is great and I expect to have a good future with them. Thank you \[sensitive content hidden\] for your help and I hope my decision in going with you will have been the best one I made.

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### "Experience with iTRUST" — 5.0/5

> **Seth** | *2 September 2025* | Health, Wellness & Fitness | Recommendation rating: 10.0/10
> 
> **Pros**: iTurust is secure and takes care of inventory and payment needs for the Optometry industry. It is easy to use.
> 
> **Cons**: I wish more Optometry clinics and specialists used iTRUST. iTRUST has brought peace of mind to the Eye Doctor's in my life.
> 
> I worked with iTRUST as an independent field services technician. iTRUST was always intuitive and easy to navigate.

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### "Worth it for a small business" — 5.0/5

> **Sam** | *1 June 2026* | Consumer Goods | Recommendation rating: 8.0/10
> 
> **Pros**: There's peace of mind in knowing that something as serious as medical records and appointments is easy to use and reliable.
> 
> **Cons**: Overall my experience has been satisfactory, but there was a few refresh glitches that could have been on my network's end.
> 
> It's been very positive and well worth the money. For smaller practices it's nice to have the software do the work.

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### "Perfectly Correct Double Check" — 4.0/5

> **David** | *2 June 2026* | Research | Recommendation rating: 5.0/10
> 
> **Pros**: I like the work flow and auto-coding features to equip the employee with many tools that they would need for their patient.
> 
> **Cons**: Learning Curve it looks like any multifaceted all in one tool, I would estimate 1 day of work to get a good handle on it.
> 
> I think that patient care is very involved with iTRUST it seems as thou everything is available for helping patients which is truly what needs to happen in any setting.

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### "Rogers Review" — 5.0/5

> **Jennifer** | *6 April 2026* | Accounting | Recommendation rating: 10.0/10
> 
> **Pros**: I liked how easy iTRUST was to use. The platform is pretty straightforward, so it didn’t take long to figure things out or keep track of my investments. Everything felt simple and organized, which made the whole experience smooth.
> 
> **Cons**: There wasn’t anything major I didn’t like, but I did feel like the fees could be a bit clearer, and it would be nice to have a few more investment options. It also took a little time to get familiar with everything at first.
> 
> Overall, I had a good experience with iTRUST—it was easy to use and made managing investments simple.

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## Links

- [View on Capterra](https://www.capterra.com.au/software/181958/itrust)

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