--- description: Learn more about Treatwell price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Treatwell Cost & Reviews - Capterra Australia 2026 --- Breadcrumb: [Home](/) > [Salon Software](/directory/30028/salon/software) > [Treatwell](/software/181827/treatwell) # Treatwell Canonical: https://www.capterra.com.au/software/181827/treatwell Page: 1 / 13\ Next: [Next page](https://www.capterra.com.au/software/181827/treatwell?page=2) > Europe's leading salon platform: 55.000+ professionals, millions of clients, one place to manage bookings, marketing, and growth. > > Verdict: Rated **4.4/5** by 284 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Treatwell? Hair salons, beauty salons, barbershops, spas, and wellness studios across Europe - from solo practitioners to multi-location groups looking to fill their books and grow. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 284 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support | 4.3/5 | Based on overall reviews | | Value for Money | 4.1/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Treatwell - **Location**: London, UK - **Founded**: 2008 ## Commercial Context - **Starting Price**: GBP 195.00 - **Pricing model**: Flat Rate - **Pricing Details**: Contact Treatwell for pricing information. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Dutch, English, European Portuguese, French, German, Greek, Italian, Lithuanian, Spanish - **Available Countries**: Austria, Belgium, France, Germany, Greece, Ireland, Italy, Lithuania, Netherlands, Portugal, Spain, Switzerland, United Kingdom ## Features - Alerts/Notifications - Appointment Management - Appointment Scheduling - Automated Scheduling - Availability Management - Billing & Invoicing - Booking Management - Calendar Management - Calendar Sync - Client Database - Client Management - Confirmations/Reminders - Customer Database - Debit/Credit Card Processing - Electronic Payments - Email Marketing - Employee Management - For Salons and Spas - Gift Card Management - Inventory Management - Loyalty Program - Mobile Access - Multi-Location - Online Booking - Online Payments - Point of Sale (POS) - Recurring Appointments - Reminders - Reporting & Statistics - Website Integration ## Integrations (2 total) - Google Calendar - iCloud ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Salon Software](https://www.capterra.com.au/directory/30028/salon/software) ## Related Categories - [Salon Software](https://www.capterra.com.au/directory/30028/salon/software) - [Spa Software](https://www.capterra.com.au/directory/30782/spa/software) - [Appointment Scheduling Software](https://www.capterra.com.au/directory/30757/appointment-scheduling/software) - [Barbershop Software](https://www.capterra.com.au/directory/31458/barbershop/software) - [Massage Therapy Software](https://www.capterra.com.au/directory/30919/massage-therapy/software) ## Alternatives 1. [Calendly](https://www.capterra.com.au/software/148036/calendly) — 4.7/5 (4100 reviews) 2. [Google Calendar](https://www.capterra.com.au/software/213340/google-calendar) — 4.8/5 (4128 reviews) 3. [Goldie](https://www.capterra.com.au/software/1036086/goldie) — 4.8/5 (1153 reviews) 4. [Vagaro](https://www.capterra.com.au/software/153752/vagaro) — 4.7/5 (3635 reviews) 5. [GlossGenius](https://www.capterra.com.au/software/174830/glossgenius) — 4.8/5 (348 reviews) ## Reviews ### "Ok for the beginners but can be time consuming" — 4.0/5 > **Anna** | *14 July 2025* | Design | Recommendation rating: 8.0/10 > > **Pros**: Best thing about Treatwell is how well known it is. With tv advertising it’s probably the most known booking system for beauty industry. Some people search treatments through the app so it’s more than a booking system, it’s almost like a platform. > > **Cons**: Not great at integration with other system, can cause a lot of extra work if you’re running a busy salon as lack of integration is causing unnecessary wait of time (dealing with double booking) > > It’s well know platform and can give you new customers, which can be crucial especially when you’re starting. They take rather big commissions on first booking but rebooking is more fair. But great at integrating with other calendars and can take a lot of extra time to deal with that issue (including double booking). Great when you’re starting and desperate to have new customers and you’re willing to pay a lot to get them. ----- ### "Not great experience" — 2.0/5 > **Oksana** | *4 June 2025* | Consumer Services | Recommendation rating: 0.0/10 > > **Pros**: Unfortunately I can’t list pros as I can’t find any the longer I stay on treatwell . It is just an expensive calendar , just about it . > > **Cons**: As a provider of the services we aren’t protected at all . Had two very bad experiences with the customers ( being rude and abusive ) asked treatwell to block them response was ‘nothing we can do about it\! ‘ Charging new customers fee even for regular customers that booked in the past \! If they haven’t booked within certain period . High monthly fees. Plus over the roof commission. We have no rights to choose the customers. I had a customer who rescheduled 5 times within a month \! Loss and treatwell won’t do anything about it . Don’t wanna loose my reviews hence still there. > > Not helpful at all Whenever you have issue with customers they don’t deal with it Don’t wanna deal with complaints As a provider not protected in any way ----- ### "Easy search tool for local services" — 4.0/5 > **Jennifer** | *18 April 2025* | Alternative Medicine | Recommendation rating: 8.0/10 > > **Pros**: Offers grear services and value with highly competitive prices. > > **Cons**: Sometimes services get cancelled last minute by not being confirmed by the venue. > > Would definitely use again and find there's great high value offers ----- ### "Treatwell helps me to book appointments without hassle." — 5.0/5 > **Belinda** | *26 June 2023* | Design | Recommendation rating: 8.0/10 > > **Pros**: I love that I don't have to call to a salon anymore and that I have a clear overview of the appointment and can manage it. > > **Cons**: The offering is not very high, it would be great if they can get more companies to use the tool, then it would become even easier to find the right salon. ----- ### "Grow your business with Treatwell" — 5.0/5 > **Santiago** | *25 October 2023* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: How they helped and support my business grow. The team are friendly and always on the other side of the phone to help you with any issues. > > **Cons**: I love all of its features and how they are actively improving their system and bringing new things to it to make your salon management life easier > > Been with them for over a year and can’t fault them. It’s there something to be resolved they are always attentive and willing to help. Great way to run your business remotely from anywhere, phone, laptop or tablet. ----- Page: 1 / 13\ Next: [Next page](https://www.capterra.com.au/software/181827/treatwell?page=2) ## Links - [View on Capterra](https://www.capterra.com.au/software/181827/treatwell) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data