---
description: Learn more about Canary price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Canary Cost & Reviews - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Hospitality Property Management Software](/directory/20031/hospitality-property-management/software) > [Canary](/software/181620/canary)

# Canary

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> Canary's award-winning Guest Management System helps 20k hoteliers worldwide increase revenue, staff efficiency \&amp; guest satisfaction.
> 
> Verdict: Rated **4.9/5** by 18 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Canary?

Canary's platform is a perfect fit for hoteliers at all types of properties, including luxury and limited-service hotels, motels, resorts, casino hotels, vacation rentals, inns, and bed-\&amp;-breakfasts.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.9/5** | 18 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support | 4.9/5 | Based on overall reviews |
| Value for Money | 4.8/5 | Based on overall reviews |
| Features | 4.8/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: Canary Technologies
- **Founded**: 2017

## Commercial Context

- **Starting Price**: USD 99.00
- **Pricing model**: Flat Rate
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: Arabic, Brazilian Portuguese, Chinese, Czech, Dutch, English, European Portuguese, French, German, Greek, Hungarian, Italian, Japanese, Korean, Polish, Portuguese, Spanish, Traditional Chinese, Turkish, Ukrainian
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 207 more

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Hospitality Property Management Software](https://www.capterra.com.au/directory/20031/hospitality-property-management/software)

## Alternatives

1. [NetSuite](https://www.capterra.com.au/software/135757/netsuite) — 4.2/5 (2003 reviews)
2. [ChargeAutomation](https://www.capterra.com.au/software/215613/chargeautomation) — 4.5/5 (11 reviews)
3. [Odoo](https://www.capterra.com.au/software/135618/odoo) — 4.2/5 (1294 reviews)
4. [Marketing 360](https://www.capterra.com.au/software/148516/marketing-360) — 4.5/5 (1132 reviews)
5. [PDCflow](https://www.capterra.com.au/software/143470/pdcflow) — 4.7/5 (71 reviews)

## Reviews

### "Safe CC Authorizations" — 5.0/5

> **Mollie** | *9 January 2024* | Hospitality | Recommendation rating: 10.0/10
> 
> **Pros**: Fraud Prevention: Verifies card authenticity, reducing the risk of fraudulent transactions.&#10;Customer Confidence: Instills trust by showcasing a commitment to security.
> 
> **Cons**: No Complaints at this time - maybe have properties a required choice every time

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### "Increase Guest & Employee Satisfaction\!" — 5.0/5

> **Benjamin** | *9 January 2024* | Hospitality | Recommendation rating: 10.0/10
> 
> **Pros**: Ability to connect customers with staff who can deliver on their requests.
> 
> **Cons**: Nothing really.  It is a great solution\!
> 
> Great\!  Awesome team to work with.  Easy to install and talks to our PMS.

-----

### "Canary User" — 5.0/5

> **Tosha** | *9 January 2024* | Hospitality | Recommendation rating: 10.0/10
> 
> **Pros**: Security fraudulent checks. Helps with scammers.
> 
> **Cons**: Submits if guest doesn't enter an from date
> 
> Overall I am satisfied. Great system to have.

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### "Very effective and easy to use" — 4.0/5

> **Carlos** | *9 January 2024* | Hospitality | Recommendation rating: 7.0/10
> 
> **Pros**: Canary offers the ability to send messages to guest directly and allows guest to request certain services right off their phone. It is very easy to use and there are rarely any issues using this software
> 
> **Cons**: The least liked feature about Canary is the photo capture of guest ID which sometimes are submitted blurry which does not allow for employees to write down personal information properly.

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### "Canary Technologies is the best\!" — 5.0/5

> **Pamela** | *9 January 2024* | Real Estate | Recommendation rating: 10.0/10
> 
> **Pros**: Since the time of Covid, our company needed a way to improve how we interact with our guests in the event we cannot be there with them live and in person. This does just that task and its very convenient.
> 
> **Cons**: There is ONE thing I don't like and that is the use of my phone. I can't get canary to just have guests text my phone their their added phone number and Canary needs an app\! I have to use a web browser on my phone to send messages if I am on the go and its not mobile friendly.
> 
> Overall, we love Canary, it really has been helpful in what we do and what our goals were for our time share guests. The guests seem to really enjoy the ease too\!

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## Links

- [View on Capterra](https://www.capterra.com.au/software/181620/canary)

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