Australia Local product

What Is Guardhouse?

Guardhouse delivers an operational and back-office suite, custom-built for security companies, brings all your manpower operations onto one platform. From smarter Scheduling and Guard Tracking to integrated Payroll and Invoicing, Guardhouse is guaranteed to save your business time and money.

We know security is a margin game, so play to win. Make better decisions, improve customer experience and drive profits.

Who Uses Guardhouse?

Not provided by vendor

Where can Guardhouse be deployed?

Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)

About the vendor

  • Guardhouse
  • Located in North Ryde, Australia
  • Founded in 2018
  • Phone Support
  • 24/7 (Live rep)
  • Chat

Countries available

Australia, United Kingdom, United States

Languages

English

Guardhouse pricing

Starting Price:

Not provided by vendor
  • Yes, has free trial
  • No free version

Guardhouse does not have a free version but does offer a free trial. Guardhouse paid version starts at N/A.

About the vendor

  • Guardhouse
  • Located in North Ryde, Australia
  • Founded in 2018
  • Phone Support
  • 24/7 (Live rep)
  • Chat

Countries available

Australia, United Kingdom, United States

Languages

English

Guardhouse videos and images

Guardhouse Software - Dashboard
Guardhouse Software - Mobile App
Guardhouse Software - 3
View 3 more
Guardhouse Software - Dashboard
Guardhouse Software - Mobile App
Guardhouse Software - 3

Features of Guardhouse

  • Audit Management
  • Automated Scheduling
  • Billing & Invoicing
  • Budgeting/Forecasting
  • Compliance Tracking
  • Contractor Management
  • Customer Database
  • Employee Database
  • Employee Management
  • Employee Scheduling
  • Event Management
  • GPS
  • Labor Forecasting
  • Mobile Access
  • Real-time Updates
  • Safety Incident Management
  • Scheduling
  • Security Management
  • Skills Tracking
  • Time & Attendance
  • Time Off Management
  • Timesheet Management
  • Visitor Management

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Reviews of Guardhouse

Average score

Overall
5.0
Ease of Use
5.0
Customer Service
5.0
Features
4.9
Value for Money
4.7

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
100%
Verified Reviewer
Compliance Manager in Australia
Verified LinkedIn User
Security & Investigations, 201-500 Employees
Used the Software for: 1+ year
Reviewer Source

Highly Recommend

5.0 11 months ago

Comments: I enjoy using Guardhouse and working with the GH Team.

Pros:

Given my role using Guardhouse, I particularly like the reports on offer and the skill matching feature, it ensures compliance across all our sites. The support from the GH team is also wonderful, they accept feedback and turn around time of any requests/questions is fast and helpful.

Cons:

As with most applications these days, it is online, so if there is internet issues, it can be hard to access, but that is in no way a fault of Guardhouse.

Belinda
Administration Officer in Australia
Security & Investigations, 11-50 Employees
Used the Software for: 1+ year
Reviewer Source

Great System and works well with the Security Industry

5.0 9 months ago

Comments: Generally really good, we have our first and main contact on speed dial and he is always happy to help and answer any queries.

Pros:

Integration into our business was smooth, we had and still have ongoing support from the team who are happy and capable to assist with any issues or changes we desire. The system is easy to use and allows us to manage the team effectively from within.

Cons:

Personally I would like to view the rosters over a two week period rather than week view only. If I was able to ask for one thing it would be a two week view.

Jerry-lee
General Manager in Australia
Security & Investigations, 11-50 Employees
Used the Software for: 2+ years
Reviewer Source

Fantastic Guard Management Product / Fantastic Support Service

5.0 11 months ago

Comments: I have had no problems with Guardhouse yet.
Every question or obstacle I have come across so far has been resolved by the support of Guardhouse staff.
They are patient, understanding and are prepared to spend time making sure you are comfortable with the system and making the most of all the features the system has to offer.
I am a very happy customer.

Pros:

The software is fantastic for scheduling staff, messaging staff and for the guard staff to have visibility on the jobs. Easy to forward plan, weeks or months in advance. Easy to swap staff or shifts. Easy to use on mobile devices for both guards and management staff. Backed by unbelievable support and specially tailored assistance to the individual business.

Cons:

Suggestions: 1. If the guard rostered to a shift could see who is on directly before and after him on that site / shift. Making handovers and no shows easier to track down. 2. If all guards could see who is rostered to the same shift, without having to be the nominated supervisor. 3. The ability for guards to be able to load a copy of any certificates or licences directly to their profile, so they can be produced to the client immediately on site, then the ability to email that certificate directly from Guardhouse to client. (Same from Management overview function. 4. The ability for Management to sign guards in or out from a mobile device to a shift. (In case guard is in a mobile dead zone)

Mathew
CEO in Australia
Security & Investigations, 501-1,000 Employees
Used the Software for: 1+ year
Reviewer Source

Guardhouse, a breath or fresh air

5.0 11 months ago

Comments: Real-time compliance management coupled with GPS location based timesheets solve numerous problems before they occur.

Pros:

Guardhouse brings workforce management and operational compliance together in a synergy that delivers operational efficiency across your enterprise.

Cons:

There is very little not to like about this system.

Tori
Business Administration Co-ordinator in Australia
Security & Investigations, 2-10 Employees
Used the Software for: 2+ years
Reviewer Source

Guardhouse streamlined our operational processes

5.0 10 months ago

Comments: We have been working closely with guardhouse for over two years, and this partnership has saved us hours of weekly manual data entry when rostering guards and managing compliance. Everyone I have worked with from Guardhouse has been friendly, informative and professional. I always know I can pick up the phone and give them a call if I have any questions or need help trying to perform a change. The team at Guardhouse are always happy to listen to suggestions for new features, and are always looking at ways to further streamline the way businesses roster security. I highly recommend Guardhouse, and couldn't imagine using any other system.

Pros:

Guardhouse has many amazing functions. It has helped us to not only efficiently roster security operatives, but ensure they are always compliant, thanks to the live license checks through SLED. The system will show us if a guards license has been cancelled in real time. The skill matching feature also gives us the confidence to know that any guard that is rostered, is compliant and meets the requirements of our client.

Cons:

As with many systems, there can be the occasional glitch or bug. In saying this, whenever there are any technical issues, or glitches with the system, the team at Guardhouse are always very helpful in resolving the issue as soon as possible.