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Australia Local product
Guardhouse

Guardhouse

Australia Local product

What Is Guardhouse?

Guardhouse delivers an operational and back-office suite, custom-built for security companies, brings all your manpower operations onto one platform. From smarter Scheduling and Guard Tracking to integrated Payroll and Invoicing, Guardhouse is guaranteed to save your business time and money.

We know security is a margin game, so play to win. Make better decisions, improve customer experience and drive profits.

Who Uses Guardhouse?

Not provided by vendor

Guardhouse Software - Dashboard
Guardhouse Software - Mobile App
Guardhouse Software - 3

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Reviews of Guardhouse

Average score

Overall
4.9
Ease of Use
4.8
Customer Service
5.0
Features
4.8
Value for Money
4.8

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
86%
4
14%
Verified Reviewer
Verified LinkedIn User
Security & Investigations, 201–500 Employees
Used the Software for: 1+ year
Reviewer Source

Highly Recommend

5.0 3 years ago

Comments: I enjoy using Guardhouse and working with the GH Team.

Pros:

Given my role using Guardhouse, I particularly like the reports on offer and the skill matching feature, it ensures compliance across all our sites. The support from the GH team is also wonderful, they accept feedback and turn around time of any requests/questions is fast and helpful.

Cons:

As with most applications these days, it is online, so if there is internet issues, it can be hard to access, but that is in no way a fault of Guardhouse.

Belinda
Administration Officer in Australia
Security & Investigations, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Great System and works well with the Security Industry

5.0 3 years ago

Comments: Generally really good, we have our first and main contact on speed dial and he is always happy to help and answer any queries.

Pros:

Integration into our business was smooth, we had and still have ongoing support from the team who are happy and capable to assist with any issues or changes we desire. The system is easy to use and allows us to manage the team effectively from within.

Cons:

Personally I would like to view the rosters over a two week period rather than week view only. If I was able to ask for one thing it would be a two week view.

Nigel
General Manager in Australia
Security & Investigations, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

Future Proofing, a tool for industry success

5.0 8 months ago

Comments: [sensitive content hidden] and the team at GH have gone over and above to ensure that we are supported and listen to at all times.

Pros:

Provides our business the compliance needs, within a single system, that is already aligned to several compliance dashboards. This also ensure our people are paid in real time against the Modern Award, without the compilations.

Cons:

it is a work in progress, with a Dev team at Guardhouse, willing to look at any and all business needs, to continuity improve the product, and that of its users.

Michelle
Office Administration Management in Australia
Security & Investigations, 201–500 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

Review about Guard House

5.0 8 months ago

Comments: Its Great , and saves me time

Pros:

Rosters features you can upload rosters weeks in advance

Cons:

The thing that is annoying is that i cant change someone Email address

Mathew
CEO in Australia
Security & Investigations, 501–1,000 Employees
Used the Software for: 1+ year
Reviewer Source

Guardhouse, a breath or fresh air

5.0 3 years ago

Comments: Real-time compliance management coupled with GPS location based timesheets solve numerous problems before they occur.

Pros:

Guardhouse brings workforce management and operational compliance together in a synergy that delivers operational efficiency across your enterprise.

Cons:

There is very little not to like about this system.