Who Uses Mallcomm?

Shopping centres/retail destinations of all sizes. Mallcomm is fully customisable, therefore, we can answer the needs of different types of schemes, whether you have 5 or 500 retailers.

What Is Mallcomm?

Mallcomm transforms the users' experience of the space, creates loyalty by connecting people to places whilst delivering efficient operations, significant budget savings and valuable insights. The platform has been implemented in over 360 destinations in 22 countries and is actively used by more than 300,000 users globally. Amongst its clients are Unibail-Rodamco-Westfield, Savills, Brookfield Retail Properties, Mall of America, King's Cross, Hammerson, British Land, Klepierre and many more.

Mallcomm Details

Mallcomm

https://www.mallcommapp.com/

Founded 2000

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Mallcomm pricing overview

Mallcomm does not have a free version but does offer a free trial.


Starting Price

Not provided by vendor

Pricing Details

Contact Mallcomm for pricing information.

Free Version

No

Free Trial

Yes

Mallcomm deployment and support

Support

  • Email/Help Desk
  • Phone Support

Deployment

  • Cloud, SaaS, Web-based
  • Mac (Desktop)
  • Windows (Desktop)
  • Android (Mobile)
  • iPhone (Mobile)
  • iPad (Mobile)

Training

  • In Person
  • Live Online
  • Webinars
  • Documentation

Mallcomm Features

  • API
  • Accounting
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Reporting
  • Alerts/Notifications
  • Audit Trail
  • Billing & Invoicing
  • Brand Management
  • CRM
  • Calendar Management
  • Cash Flow Analysis
  • Client Portal
  • Contact Database
  • Contact Management
  • Contract/License Management
  • Critical Date Alerts
  • Customisable Branding
  • Customizable Reports
  • Data Visualization
  • Deal Management
  • Document Management
  • Document Storage
  • Email Alerts
  • Expense Tracking
  • Financial Analysis
  • For Appraisers
  • For Brokers
  • For Investors & Traders
  • For Property Managers
  • Forecasting
  • Lead Management
  • Maintenance Scheduling
  • Portfolio Management
  • Project Management
  • Real Time Analytics
  • Real Time Data
  • Real Time Notifications
  • Reminders
  • Reporting & Statistics
  • Self Service Portal
  • Strategic Planning
  • Summary Reports
  • Task Management
  • Third Party Integrations
  • User Management
  • Vendor Management
  • Visual Analytics
  • Work Order Management
  • Workflow Management

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  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Calendar Management
  • Chat/Messaging
  • Commenting / Notes
  • Communication Management
  • Contact Database
  • Content Management
  • Customisable Branding
  • Customizable Fields
  • Customizable Templates
  • Data Import/Export
  • Discussions / Forums
  • Document Management
  • Document Storage
  • Drag & Drop
  • Email Invitations & Reminders
  • Email Management
  • Engagement Analytics
  • Event Calendar
  • Event Management
  • Feedback Management
  • Filtering
  • Forum / Discussion Board
  • Gamification
  • Group Management
  • Ideation / Crowdsourcing
  • Knowledge Base Management
  • Live Chat
  • Member Directory
  • Membership Management
  • Mobile Access
  • Moderation
  • Multi-Language
  • Online Forums
  • Personalization
  • Real Time Notifications
  • Reporting & Statistics
  • SSL Security
  • Single Sign On
  • Social Media Integration
  • Surveys & Feedback
  • Tagging
  • Third Party Integrations
  • User Management
  • Website Management

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  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Behavior Tracking
  • CRM
  • Campaign Analytics
  • Campaign Management
  • Chat/Messaging
  • Churn Management
  • Communication Management
  • Community Management
  • Content Creation
  • Content Management
  • Customer Database
  • Customer Experience Management
  • Customer Segmentation
  • Customisable Branding
  • Customizable Fields
  • Customizable Reports
  • Customizable Templates
  • Drag & Drop
  • Email Management
  • Engagement Analytics
  • Event Triggered Actions
  • Feedback Management
  • Gamification
  • Live Chat
  • Monitoring
  • Multi-Channel Communication
  • Multi-Channel Marketing
  • Multi-Language
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Reporting & Statistics
  • Reporting/Analytics
  • Social Media Integration
  • Survey/Poll Management
  • Surveys & Feedback
  • Tagging
  • Third Party Integrations
  • Video Support
  • Visual Analytics
  • Widgets
  • Workflow Management

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  • Access Controls/Permissions
  • Active Directory Integration
  • Activity Dashboard
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  • Approval Process Control
  • Calendar Management
  • Chat/Messaging
  • Collaboration Tools
  • Commenting / Notes
  • Communication Management
  • Configurable Workflow
  • Contact Management
  • Content Management
  • Customisable Branding
  • Customisable Forms
  • Customizable Fields
  • Customizable Templates
  • Data Import/Export
  • Document Management
  • Document Storage
  • Drag & Drop
  • Email Management
  • Employee Database
  • Employee Directory
  • Employee Onboarding
  • Employee Portal
  • Feedback Management
  • File Management
  • File Sharing
  • Forms Management
  • Forum / Discussion Board
  • Knowledge Management
  • Live Chat
  • Projections
  • Real Time Notifications
  • Real-time Updates
  • Reporting & Statistics
  • Role-Based Permissions
  • Search/Filter
  • Single Sign On
  • Surveys & Feedback
  • Tagging
  • Task Management
  • Third Party Integrations
  • Version Control
  • Workflow Management

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  • API
  • Action Management
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Benchmarking
  • Chat/Messaging
  • Commenting / Notes
  • Communication Management
  • Content Management
  • Customisable Branding
  • Customizable Questions
  • Customizable Reports
  • Customizable Templates
  • Employee Database
  • Employee Management
  • Employee Onboarding
  • Employee Portal
  • Employee Profiles
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  • Employee Reward Programs
  • Engagement Analytics
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  • Gamification
  • Goal Management
  • Goal Setting / Tracking
  • Mobile Access
  • Negative Feedback Management
  • Performance Appraisal
  • Performance Management
  • Performance Metrics
  • Progress Tracking
  • Pulse Surveys
  • Question Library
  • Real Time Analytics
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Updates
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Search/Filter
  • Single Sign On
  • Survey/Poll Management
  • Surveys & Feedback
  • Third Party Integrations
  • Training Management
  • Visual Analytics

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  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Asset Management
  • Audit Management
  • Audit Trail
  • Barcode / Ticket Scanning
  • Billing & Invoicing
  • Calendar Management
  • Commercial Properties
  • Compliance Management
  • Contract/License Management
  • Customisable Forms
  • Customizable Reports
  • Data Import/Export
  • Document Management
  • Document Storage
  • Equipment Maintenance
  • Equipment Management
  • Facility Scheduling
  • Fixed Asset Management
  • For Schools
  • Historical Reporting
  • Incident Management
  • Inspection Management
  • Inventory Control
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Maintenance Management
  • Maintenance Scheduling
  • Multi-Location
  • Preventive Maintenance
  • Real Time Data
  • Real Time Notifications
  • Reporting & Statistics
  • Reporting/Analytics
  • Residential Properties
  • Room Scheduling
  • Space Management
  • Status Tracking
  • Task Management
  • Task Scheduling
  • Third Party Integrations
  • Vendor Management
  • Visitor Management
  • Work Order Management
  • Workflow Management

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  • Access Controls/Permissions
  • Active Directory Integration
  • Activity Dashboard
  • Activity Tracking
  • Activity/News Feed
  • Alerts/Notifications
  • Blogs
  • Calendar Management
  • Chat/Messaging
  • Commenting / Notes
  • Contact Management
  • Content Management
  • Customisable Branding
  • Customizable Templates
  • Data Import/Export
  • Document Management
  • Document Storage
  • Drag & Drop
  • Email Management
  • Employee Communities
  • Employee Database
  • Employee Photos
  • Engagement Analytics
  • Event Calendar
  • File Management
  • File Sharing
  • Forum / Discussion Board
  • Live Chat
  • Meeting Management
  • Mobile Alerts
  • Multi-Language
  • Newsletter Management
  • Real Time Notifications
  • Real-Time Chat
  • Real-time Updates
  • Reporting & Statistics
  • Role-Based Permissions
  • Screen Sharing
  • Search/Filter
  • Single Sign On
  • Survey/Poll Management
  • Surveys & Feedback
  • Tagging
  • Task Management
  • Third Party Integrations
  • Transcripts/Chat History
  • Video Conferencing
  • Workflow Management

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  • ACH Payment Processing
  • API
  • Accounting
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  • Activity Dashboard
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  • Alerts/Notifications
  • Background Screening
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  • Client Portal
  • Commercial Property Management Software
  • Communication Management
  • Contact Database
  • Contact Management
  • Credit Check
  • Customer Database
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Document Management
  • Document Storage
  • Electronic Payments
  • Financial Management
  • Inspection Management
  • Insurance Management
  • Invoice Management
  • Late Fee Calculation
  • Lead Management
  • Lease Management
  • Maintenance Management
  • Maintenance Scheduling
  • Owner Portal
  • Payment Processing
  • Portfolio Management
  • Property Database
  • Recurring/Subscription Billing
  • Reminders
  • Rent Tracking
  • Reporting & Statistics
  • Residential Properties
  • Self Service Portal
  • Task Management
  • Tax Management
  • Tenant Portal
  • Tenant Tracking
  • Third Party Integrations
  • Vacancy Management
  • Vendor Management
  • Website Management
  • Work Order Management

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  • Accounting Integration
  • Activity Dashboard
  • Barcode / Ticket Scanning
  • CRM
  • Commission Management
  • Credit Card Processing
  • Customer Database
  • Customer History
  • Customizable Reports
  • Data Synchronization
  • Discount Management
  • Electronic Payments
  • Email Marketing
  • Employee Management
  • For Retail
  • Forecasting
  • Gift Card Management
  • Inventory Management
  • Inventory Optimization
  • Inventory Replenishment
  • Inventory Tracking
  • Loyalty Program
  • Mail Order
  • Merchandise Management
  • Multi-Currency
  • Multi-Location
  • Offline Access
  • Order Management
  • Point of Sale (POS)
  • Promotions Management
  • Purchase Order Management
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Reporting
  • Real-time Updates
  • Receipt Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Retail Inventory Management
  • Returns Management
  • Sales Orders
  • Sales Reports
  • Sales Trend Analysis
  • Shipping Management
  • Stock Management
  • Third Party Integrations
  • Warehouse Management
  • eCommerce Management

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  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Activity/News Feed
  • Alerts/Notifications
  • Audio Calls
  • Calendar Management
  • Calendar Sync
  • Chat/Messaging
  • Collaboration Tools
  • Commenting / Notes
  • Communication Management
  • Conferencing
  • Contact Management
  • Content Management
  • Customisable Branding
  • Data Import/Export
  • Discussions / Forums
  • Document Management
  • Document Storage
  • Drag & Drop
  • Email Management
  • File Management
  • File Sharing
  • File Transfer
  • Forum / Discussion Board
  • Live Chat
  • Meeting Management
  • Mobile Access
  • Progress Tracking
  • Project Management
  • Projections
  • Real Time Notifications
  • Real-Time Chat
  • Real-time Updates
  • Reminders
  • Reporting & Statistics
  • Search/Filter
  • Single Sign On
  • Surveys & Feedback
  • Tagging
  • Task Management
  • Task Progress Tracking
  • Task Scheduling
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  • Two-Way Audio & Video
  • Video Conferencing
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Mallcomm Alternatives

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Mallcomm Reviews

Read all reviews

Overall rating

5/5

Average score

Ease of Use 4
Customer Service
Features 5
Value for Money

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Write a Review!
Rachel B.
Apprentice
Real Estate, 1,001-5,000 Employees
Used the Software for: 1-5 months
  • Overall Rating
    5 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    5 /5
  • Customer Support
    Unrated
  • Value for Money
    Unrated
  • Likelihood to Recommend
    6/10
  • Reviewer Source 
  • Reviewed on 24/11/2020

"Does the job"

Pros: I use this to check sales inputs, and I like having everything in one place. The dashboard is really helpful for a first glance

Cons: The way that I have to search for data entered is not straightforward and could be simplified to make searching for entries easier

  • Reviewer Source 
  • Reviewed on 24/11/2020