--- description: Learn more about ELO ECM Suite price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: ELO ECM Suite Cost & Reviews - Capterra Australia 2026 --- Breadcrumb: [Home](/) > [Enterprise Content Management Software](/directory/31079/enterprise-content-management/software) > [ELO ECM Suite](/software/181103/eloprofessional) # ELO ECM Suite Canonical: https://www.capterra.com.au/software/181103/eloprofessional > ELO ECM Suite digitizes document management – AI powered, easy to customize thanks to low-code technology, in the cloud or on-premises. > > Verdict: Rated **4.8/5** by 4 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses ELO ECM Suite? Companies, administrations, and organizations of all sizes that work with business-critical documents, such as invoices, contracts, personnel files, and much more, and want to automate their processes ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 4 Reviews | | Ease of Use | 4.0/5 | Based on overall reviews | | Customer Support | 4.3/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 4.8/5 | Based on overall reviews | | Recommendation percentage | 100% | (10/10 Likelihood to recommend) | ## About the vendor - **Company**: ELO Digital Office - **Location**: Stuttgart, Germany - **Founded**: 1996 ## Commercial Context - **Pricing model**: Usage Based - **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Brazilian Portuguese, Chinese, Czech, Danish, Dutch, English, European Portuguese, Finnish, French, German, Greek, Hungarian, Indonesian, Italian, Polish, Portuguese, Romanian, Serbian, Serbian, Slovak, Spanish, Turkish - **Available Countries**: Australia, Austria, Barbados, Belgium, Brazil, Canada, Chile, Czechia, Denmark, Ethiopia, France, Germany, Greece, Hungary, Indonesia, Italy, Latvia, Liechtenstein, Luxembourg, Malta and 17 more ## Features - @mentions - API - Access Controls/Permissions - Applicant Tracking - Approval Process Control - Archiving & Retention - Business Process Automation - CRM - Candidate Management - Collaboration Tools - Commenting/Notes - Contact Database - Content Management - Data Import/Export - Discussions/Forums - Document Capture - Document Classification - Document Management - Document Storage - Drag & Drop - Electronic Signature - Encryption - File Conversion - File Sharing - Full Text Search - Interview Management - Invoice Processing - Job Posting - Messaging - Mobile Access - No-Code - Onboarding - Pre-built Templates - Process Modeling & Designing - Real Time Synchronization - Reporting/Analytics - Search/Filter - Tax Calculation - Team Collaboration - Third-Party Integrations - Version Control - Workflow Management ## Integrations (36 total) - CAS - Docusign - Dynamics 365 Business Central - Dynamics 365 Sales - Firefox - Google Chrome - Microsoft 365 - Microsoft 365 Copilot - Microsoft Azure - Microsoft Edge - Microsoft Entra ID - Microsoft Excel - Microsoft Exchange - Microsoft OneNote - Microsoft Outlook ... and 21 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Enterprise Content Management Software](https://www.capterra.com.au/directory/31079/enterprise-content-management/software) ## Related Categories - [Enterprise Content Management Software](https://www.capterra.com.au/directory/31079/enterprise-content-management/software) - [Billing and Invoicing Software](https://www.capterra.com.au/directory/30015/billing-and-invoicing/software) - [Document Management Software](https://www.capterra.com.au/directory/30063/document-management/software) - [File Sharing Software](https://www.capterra.com.au/directory/30909/file-sharing/software) - [Team Communication Software](https://www.capterra.com.au/directory/31033/team-communication/software) ## Alternatives 1. [Google Drive](https://www.capterra.com.au/software/161425/drive) — 4.8/5 (28427 reviews) 2. [Google Workspace](https://www.capterra.com.au/software/168389/google-workspace) — 4.7/5 (17483 reviews) 3. [OneDrive](https://www.capterra.com.au/software/161304/onedrive) — 4.5/5 (12623 reviews) 4. [Microsoft 365](https://www.capterra.com.au/software/58688/microsoft-365) — 4.6/5 (14035 reviews) 5. [Microsoft SharePoint](https://www.capterra.com.au/software/1167/sharepoint) — 4.4/5 (5412 reviews) ## Reviews ### "ELO Review" — 4.0/5 > **Kevin** | *22 April 2025* | Food & Beverages | Recommendation rating: 9.0/10 > > **Pros**: It made our AP invoice approval process and storage so much more efficient > > **Cons**: The data structure and UI can sometimes be challenging > > We've been on ELO for about 5 years now and just finished migrating a 3rd company into the process. It's made AP much easier\! ----- ### "Document management system that works" — 5.0/5 > **Daniele** | *10 May 2024* | Construction | Recommendation rating: 10.0/10 > > **Pros**: Simple, beautiful, ergonomic interface Full OCR indexing of every document Fast internal search engine Solid solution > > **Cons**: Not organized training program and certifications available for customers. Resource intensive Not cheap > > We switched to this DMS from IBM Cognos and it was a big leap forward. It looks like the program has been created with the user at the center and that's very good. The interface is quite user friendly and the workflows are straight forward. The lack of a training program is a big minus cause you must rely on external partner to implement the system. Even an administrators trainign is missing. This is my biggest complain. The solution is not cheap and require memory and CPU resources to be effective. ----- ### "Powerful content management and workflow software" — 5.0/5 > **David** | *9 April 2020* | Computer Software | Recommendation rating: 10.0/10 > > **Pros**: Several things really stand out with ELO. First, when you put content in ELO - documents, email, invoices, or whatever - you can find it later. Search is great (it uses Elasticsearch under the hood). Second, it's great for archiving. You can set up a filing plan, easily build a workflow and whatever needs archiving based on retention schedules, policies, etc., is done automatically. Finally, it integrates with our ERP system, which is nice because I can see 'just enough' customer information - like, did they pay an invoice - without having to get someone to look it up (I'm not in the accounting department), which can be a pain since I work remotely. > > **Cons**: Although it integrates with Microsoft Office nicely, you can't really edit documents in "real time" with other team members like you can in Microsoft Teams. That said, there is a feature called the 'feed' that is basically a chat window where other team members can add comments in real time when a document is being edited. > > It's a tool you don't know you need until you use it. My company has shared drives, SharePoint, Teams, and of course e-mail so content (multiple versions too - sound familiar?) is all over the place. As a content management professional, I've advocated to management that the official "system of record" for ANY documents needs to be in ELO so we can all work smarter. ----- ### "ELO" — 5.0/5 > **Brian** | *1 June 2021* | Construction | Recommendation rating: 10.0/10 > > **Pros**: Instead of techs calling in and asking us to email them customer info, service contracts, parts, schematics or whatever, they can now look it up on the road really easily. Service techs can get to any customer or product we service at a customer site since ELO works in a browser and there’s a mobile app. It’s really easy to find stuff. > > **Cons**: We use ELO to store inventory and customer documents since Quickbooks isn’t really good at that. I’m sure we could store other kinds of documents in ELO but we haven’t done it yet. > > Very satisfied. We integrated ELO with Quickbooks and it made a huge difference in how we managed customers and maintenance contracts. Basically we add customers to ELO, add product and maintenance documents to the customer, and then they’re synced up with Quickbooks for billing. We get a whole picture of what’s coming up like scheduled maintenance, work we did in past, what products they have, have they paid, etc. ## Links - [View on Capterra](https://www.capterra.com.au/software/181103/eloprofessional) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | ----- ## Structured Data