---
description: Learn more about Uniphore price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Uniphore Cost & Reviews - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Speech Recognition Software](/directory/30098/speech-recognition/software) > [Uniphore](/software/180755/uniphore)

# Uniphore

Canonical: https://www.capterra.com.au/software/180755/uniphore

> Uniphore is one of the largest B2B AI-native companies – decades-proven, built-for-scale, and designed for the Enterprise.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

-----

## Overview

### Who Uses Uniphore?

CIO, CEO, CXO, CPO, Contact Center Manager, Digital Transformation Officer ,

## About the vendor

- **Company**: Uniphore
- **Founded**: 2008

## Commercial Context

- **Pricing model**: Flat Rate
- **Target Audience**: 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise)
- **Supported Languages**: English, French, Indonesian, Japanese, Spanish, Vietnamese
- **Available Countries**: Australia, India, Japan, Singapore, Spain, United Arab Emirates, United States, Vietnam

## Features

- Activity Dashboard
- Audio Capture
- Call Recording
- Call Scripting
- Multi-Language
- Recording
- Reporting/Analytics
- Sentiment Analysis
- Speech Recognition
- Speech-to-Text Analysis

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Speech Recognition Software](https://www.capterra.com.au/directory/30098/speech-recognition/software)

## Related Categories

- [Speech Recognition Software](https://www.capterra.com.au/directory/30098/speech-recognition/software)
- [Conversational AI Platforms](https://www.capterra.com.au/directory/31596/conversational-ai-platform/software)
- [Contact Centre Software](https://www.capterra.com.au/directory/32035/contact-center/software)
- [Call Centre Software](https://www.capterra.com.au/directory/30007/call-center/software)
- [Help Desk Software](https://www.capterra.com.au/directory/30008/help-desk/software)

## Alternatives

1. [LiveAgent](https://www.capterra.com.au/software/102188/liveagent) — 4.7/5 (1753 reviews)
2. [Zendesk Suite](https://www.capterra.com.au/software/164283/zendesk) — 4.4/5 (4072 reviews)
3. [Tidio](https://www.capterra.com.au/software/144040/tidio-chat) — 4.7/5 (590 reviews)
4. [Crisp](https://www.capterra.com.au/software/151292/crisp) — 4.6/5 (147 reviews)
5. [Genesys Cloud CX](https://www.capterra.com.au/software/21409/genesys-cloud) — 4.3/5 (262 reviews)

## Links

- [View on Capterra](https://www.capterra.com.au/software/180755/uniphore)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/180755/Uniphore/> |
| en-AE | <https://www.capterra.ae/software/180755/uniphore> |
| en-AU | <https://www.capterra.com.au/software/180755/uniphore> |
| en-CA | <https://www.capterra.ca/software/180755/uniphore> |
| en-GB | <https://www.capterra.co.uk/software/180755/uniphore> |
| en-IE | <https://www.capterra.ie/software/180755/uniphore> |
| en-IL | <https://www.capterra.co.il/software/180755/uniphore> |
| en-IN | <https://www.capterra.in/software/180755/uniphore> |
| en-NZ | <https://www.capterra.co.nz/software/180755/uniphore> |
| en-SG | <https://www.capterra.com.sg/software/180755/uniphore> |
| en-ZA | <https://www.capterra.co.za/software/180755/uniphore> |
| ja | <https://www.capterra.jp/software/180755/uniphore> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Capterra Australia","address":{"@type":"PostalAddress","addressLocality":"Sydney","addressRegion":"NSW","postalCode":"2060","streetAddress":"Level 18 40 Mount Street North Sydney NSW 2060 Australia"},"description":"Capterra Australia helps millions of people find the best business software with user reviews, ratings and price comparisons.","email":"info@capterra.com.au","url":"https://www.capterra.com.au/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@id":"https://www.capterra.com.au/#organization","@type":"Organization","parentOrganization":"Gartner, Inc.","sameAs":["https://twitter.com/Capterra","https://www.linkedin.com/company/capterra/","https://www.youtube.com/channel/UCjRCDmEibpHwyX3m2b3y80w"]},{"name":"Uniphore","description":"Uniphore is one of the largest B2B AI-native companies – decades-proven, built-for-scale, and designed for the Enterprise. The company drives business outcomes, across multiple industry verticals, and the largest global deployments. Uniphore infuses AI into every part of the Enterprise that impacts the customer. We deliver the only multimodal AI architecture centered on customers that combines Generative AI, Knowledge AI and Emotion AI and Workflow Automation and a co-pilot to guide you. We understand better than anyone how to capture voice, video, text, and how to analyze all types of data. As AI becomes more powerful, every part of the Enterprise that impacts the customer will be disrupted. We believe the future will run on the connective tissue between people, machines and data: all in service of creating the most human processes and experiences for customers and employees.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/2dce8722-c7bc-4094-9b4f-8f9239b75505.png","url":"https://www.capterra.com.au/software/180755/uniphore","@id":"https://www.capterra.com.au/software/180755/uniphore#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.com.au/#organization"},"applicationCategory":"BusinessApplication","operatingSystem":"Cloud, Apple, Windows, Linux, Windows on premise, Linux on premise"},{"@id":"https://www.capterra.com.au/software/180755/uniphore#faqs","@type":"FAQPage","mainEntity":[{"name":"What Is Uniphore?","@type":"Question","acceptedAnswer":{"text":"Uniphore is one of the largest B2B AI-native companies – decades-proven, built-for-scale, and designed for the Enterprise. The company drives business outcomes, across multiple industry verticals, and the largest global deployments. Uniphore infuses AI into every part of the Enterprise that impacts the customer. We deliver the only multimodal AI architecture centered on customers that combines Generative AI, Knowledge AI and Emotion AI and Workflow Automation and a co-pilot to guide you. We understand better than anyone how to capture voice, video, text, and how to analyze all types of data. As AI becomes more powerful, every part of the Enterprise that impacts the customer will be disrupted. We believe the future will run on the connective tissue between people, machines and data: all in service of creating the most human processes and experiences for customers and employees.","@type":"Answer"}},{"name":"Who Uses Uniphore?","@type":"Question","acceptedAnswer":{"text":"CIO, CEO, CXO, CPO, Contact Center Manager, Digital Transformation Officer ,","@type":"Answer"}}]},{"@id":"https://www.capterra.com.au/software/180755/uniphore#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Speech Recognition Software","position":2,"item":"/directory/30098/speech-recognition/software","@type":"ListItem"},{"name":"Uniphore","position":3,"item":"/software/180755/uniphore","@type":"ListItem"}]}]}
</script>
