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What Is Smartway2?

Smartway2 is an intelligent meeting room booking system that rebuilds face-to-face connection by helping employees book everything they need for a great day in the office.

From booking meeting rooms and desks to parking and amenities, Smartway2 is the virtual assistant in everyone’s pockets that makes hybrid work easy.

Thousands of teams across 60 countries are making their offices the place to be with Smartway2.

Who Uses Smartway2?

For mid to large organizations who want to revamp workplace experience, improve collaboration and optimize real estate costs. Smartway2 is at the heart of adaptive, on-demand, hybrid workplaces.

Smartway2 Software - Coordinate all your people and places in a seamless interface your teams will love to use.
Smartway2 Software - Deliver a hybrid experience that’s worth the commute, by giving everyone a virtual assistant in their pocket to create their ideal day.
Smartway2 Software - Ignite social connection, collaboration and belonging by making it a breeze to get together, with purpose.
Smartway2 Software - Remove the guesswork from improving your workplace experience, with the most advanced and easy-to-use dashboards on the market today.
Smartway2 Software - Get a detailed picture of your current reality across all locations and track scheduling adoption

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Reviews of Smartway2

Average score

Overall
4.5
Ease of Use
4.0
Customer Service
4.8
Features
4.4
Value for Money
4.4

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
63%
4
25%
3
13%
Verified Reviewer
Verified LinkedIn User
Law Practice, 201–500 Employees
Used the Software for: 6-12 months
Reviewer Source

Imrpoved Room Utilization

5.0 5 years ago

Comments: Smartway2 has reduced our no show rate by over 70% do to email reminders and signage outside of each meeting room which requires employees to check in via their security badge. We have received great value from this solution since we installed in 10 months again.

Pros:

Outlook integration is very easy to use - IT team were very happy! Implementation was great. We were up and running in days. Digitial signage helps us reduce our meeting no shows and increase conf room utilization. Able to book rooms and desks with one mobile app.

Cons:

Would like to see them provide desk signage to track utilization and check in for mobiel workers. They say its coming soon.

HubStar Response

2 years ago

Thanks so much for the review, these are fantastic results! Could you drop us a quick message at [email protected] so we can get in touch regarding the features you mentioned,? Some are already available.

Joe
Application Analyst in UK
Oil & Energy, 1,001–5,000 Employees
Used the Software for: 1+ year
Reviewer Source

Perfect fit for our desk booking requirements

4.0 last year

Comments: As stated above this was required for desk booking, however we have since rolled out VR, EV and other functionality across multiple sites. We have very little support calls come through from users and overall positive feedback since the service was bedded in.

Pros:

The application works very well, but the support given has been exceptional. This was originally required for desk booking during covid but the business quickly took to the system and have been requesting further functionality since. The majority of, if not all, of this functionality has had tight deadlines however these have been hit due to our incredibly respondent Account Manager.

Cons:

It would be useful to have some communication about new features/updates coming up.

Emily
Workplace Transformation Officer in Australia
Government Administration, 501–1,000 Employees
Used the Software for: 1+ year
Reviewer Source

Desk booking to support new ways of working

3.0 2 years ago

Comments: Smartway2 has good reporting features which helps us view the usage of our office spaces which will help shape the future of our offices,

Pros:

That we could prepopulate a set of check points before employees could book a desk - This feature was valuable to support employees returning during the pandemic.

Cons:

A feature that would be good to incorporate is if you could be taken straight to the floor you regularly book desks on as a default instead of having to select each time.

Clare
Commercial Director in UK
Information Technology & Services, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

Brilliant solution for managing office space post Covid 19

5.0 3 years ago

Comments: We've been able to be proactive and intentional about making our office space work for staff who are not able to work from home due to space or other issues. The mobile app has the same experience as the desktop app, so our team have been able to identify a safe space to work in, book it out, and understand the rules of the building. We've also been able to use SW2 for our own 'track and trace' efforts to support the safety of anyone coming into our building.

Pros:

What we've found most useful is the ability to customise the system to suit our needs. The rules and policy engine have allowed us to build in desk and room booking processes to communicate well with our team, and manage the space in our building safely.

Cons:

It needs a bit of a look and feel update as it looks a little bit dated, but we're told this is on the way.

David
Facilities Manager in UK
Civic & Social Organization, 501–1,000 Employees
Used the Software for: 1+ year
Reviewer Source

Would 100% recommended

5.0 2 years ago

Comments: Overall, I'm happy with the system, and look forward to new functions in the system that may help our business.I must say, Raj is by far the best and most approachable person I've met on any contract I've worked on. Nothings is too much. Raj always has the answer and helps make the changes we need and want. Having this type of customer service really makes a difference.

Pros:

Easy to use from a user perspective. Easy to use and edit from an Admin perspective. Visually easy to understand and no fuss.

Cons:

We have to advise user to press the clear button often to refresh and changes made.