---
description: Learn more about Zanda price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Zanda Cost & Reviews - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Physical Therapy Software](/directory/30596/physical-therapy/software) > [Zanda](/software/180530/power-diary)

# Zanda

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> Zanda is a cloud-based practice management platform with an optional AI assistant purpose-built for healthcare providers.
> 
> Verdict: Rated **4.6/5** by 204 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses Zanda?

Sole practitioners to multi-location clinics, including psychologists, physical therapists, speech pathologists, podiatrists, massage therapists, chiropractors, and other allied health professionals.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.6/5** | 204 Reviews |
| Ease of Use | 4.5/5 | Based on overall reviews |
| Customer Support | 4.6/5 | Based on overall reviews |
| Value for Money | 4.4/5 | Based on overall reviews |
| Features | 4.4/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Zanda
- **Location**: Ballarat Central, Australia

## Commercial Context

- **Starting Price**: USD 19.00
- **Pricing model**: Flat Rate (Free Trial)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Australia, Canada, Ireland, New Zealand, South Africa, United Kingdom, United States

## Features

- Appointment Management
- Automated Scheduling
- Availability Management
- Billing & Invoicing
- Calendar Management
- Calendar Sync
- Charting
- Client Database
- Client Management
- Confirmations/Reminders
- Customisable Branding
- Customisable Forms
- Debit/Credit Card Processing
- Document Management
- EMR/EHR
- Electronic Payments
- Faculty/Staff Management
- For Medical Purposes
- For Medical Spas
- For Physical Therapy
- For Podiatrists
- For Speech Therapists
- Forms Management
- HIPAA Compliant
- Healthcare Compliance
- Initial Assessments
- Invoice Management
- Medical Billing
- Medication Management
- Mobile Access
- Multi-Location
- Online Payments
- Patient Communications
- Patient Monitoring
- Patient Records Management
- Payment Processing
- Physician Scheduling
- Recurring Appointments
- Reminders
- Remote Treatment Planning
- Reporting & Statistics
- Reporting/Analytics
- Secure Messaging
- Self Service Portal
- Therapy Notes
- Third-Party Integrations
- Treatment Planning
- Video Conferencing
- Website Integration
- Workflow Management

... and 20 more features

## Integrations (6 total)

- Google Calendar
- Mailchimp
- Microsoft Outlook
- Stripe
- Tyro
- Xero

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Physical Therapy Software](https://www.capterra.com.au/directory/30596/physical-therapy/software)

## Related Categories

- [Podiatry EMR](https://www.capterra.com.au/directory/32617/podiatry-emr/software)
- [Medical Software](https://www.capterra.com.au/directory/20029/medical-practice-management/software)
- [Medical Booking Software](https://www.capterra.com.au/directory/30027/medical-scheduling/software)
- [Chiropractic Software](https://www.capterra.com.au/directory/30115/chiropractic/software)
- [Mental Health Practice Management Software](https://www.capterra.com.au/directory/30217/mental-health/software)

## Alternatives

1. [Vagaro](https://www.capterra.com.au/software/153752/vagaro) — 4.7/5 (3635 reviews)
2. [Goldie](https://www.capterra.com.au/software/1036086/goldie) — 4.8/5 (1154 reviews)
3. [Doctoralia for Specialists](https://www.capterra.com.au/software/1031131/doctoralia-pro) — 4.7/5 (409 reviews)
4. [Carepatron](https://www.capterra.com.au/software/195467/care-patron) — 4.4/5 (858 reviews)
5. [Acuity Scheduling](https://www.capterra.com.au/software/128285/acuity-scheduling) — 4.8/5 (5745 reviews)

## Reviews

### "The best medical software on the market + 10/10 customer support" — 5.0/5

> **Lauren** | *9 June 2024* | Medical Practice | Recommendation rating: 10.0/10
> 
> **Pros**: Coming from the medical aesthetics industry, our options for medical software and calendar management was appalling and many dinosaur softwares out there. Power Diary is modern, efficient, simple to use and our company would be absolutely lost without it now. Everytime we have a question, someone chats to us without 2 minutes - this is RARE. Normally you just get a bot. Power Diary and the entire team who worked behind the scenes to set us up were amazing\!
> 
> **Cons**: SMS fee's add up by the time you send reminders to all patients.
> 
> Unbelievable\! A life changer for our medical practice\!

-----

### "When it works, it's great. When it doesn't, it's a disaster, and the service is even worse." — 1.0/5

> **Ivan** | *6 January 2026* | Alternative Medicine | Recommendation rating: 0.0/10
> 
> **Pros**: This software does almost everything one could need from clinic software. There's not much left wanting, except the ability to manage and track batch numbers on herbal products.
> 
> **Cons**: When it works its great.&#10;&#10;When it doesn't work, there's a very poorly designed chatbot to deal with which will happily allow you to do all the tech's trouble shooting for them, collating screenshots and version numbers and error codes, followed by a quick message to send all that separately via an email (after you've done the work, not before, as if you don't have enough to do when you're clinic software isn't working).&#10;&#10;Then, you'll wait 1-2 hours to get a human who will take you through all the troubleshooting steps (again) that the chat bot did.&#10;&#10;Lo and behold, nothing changes, you continue pushing through because, imagine you have a business to run using the software which is presently not working until bang.. it magically works again, while the support staff tell you they didn't do anything, so it must be all in your head.&#10;&#10;This is despite the error logs of your browser, which you never even knew existed prior to becoming Zanda's trouble shooting staff by proxy (with well under market rate compensation mind you, IE ZERO), showing an issue which a simple Google search demonstrates is on the developer (ie ZANDA's) end, not your computer.
> 
> See above, pretty well sums it up. When the software is working it's fantastic. When it doesn't, it's like pulling teeth to be heard or seen by the developers, while they treat you like a junior staff member in their office because they're too lazy to do anything for themselves. It's actually disgusting.

-----

### "Great practice software platform for allied health professionals" — 5.0/5

> **Kate** | *20 May 2025* | Health, Wellness & Fitness | Recommendation rating: 10.0/10
> 
> **Pros**: Designed for allied health professsionals.  Wide range of features including integrated telehealth, SMS reminders, customisable forms and note templates, online bookings and client portal.
> 
> **Cons**: Would like the option of phone support rather than only email or chat - you can book a phone session but booked out for weeks so this doesn't work for urgent issues. Would also love more features in the client portal eg sharing of documents.
> 
> Overall very happy with the features and they are always updating and adding new features and improvements.

-----

### "Needs many improvements" — 2.0/5

> **Ines** | *17 April 2025* | Mental Health Care | Recommendation rating: 3.0/10
> 
> **Pros**: I enjoy that it is an integrated system where you can do pretty much everything related to bookings and communications in one place.
> 
> **Cons**: I don't like that Zanda is not user friendly. There is not a simple way to do things on this app, everything has several ways to do done and is quite confusing.
> 
> To be honest, I wouldn't recommend Zanda to anyone. Although is fully remote, I think it's missing many useful features and is not user friendly.

-----

### "Love this program\!" — 5.0/5

> **Penny** | *11 March 2025* | Mental Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: This is a great program that meets my business needs. It's so easy to use, and well integrated with other software. There are so many great features\! The templates are easy to personalise, with fields I can merge into my emails. While I was setting up my business on this platform I was able to have all my questions answered through the chat function or the knowledge base. I love the client portal that makes client bookings so easy. When I send out forms they are automatically attached to my clients' Zanda file once they are completed, with no need for me to manually file them.
> 
> **Cons**: I did not know about the fees associated with sending out texts through Zanda before I signed up. I would have liked to know about these costs.
> 
> Fantastic overall experience, I'm very happy with this program.

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## Links

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