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What Is Telegram?

Telegram is a messaging app that offers end-to-end encrypted chats, the ability to send files and media without size limits, group chats with up to 200,000 members, and customizable apps across mobile and desktop platforms. The app is secure and fast and offers features like self-destructing messages, synchronized messaging across devices, an open API, and servers spread worldwide in secure data centers.

Who Uses Telegram?

Telegram can be used by businesses, small teams, and international users seeking secure communication.

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Reviews of Telegram

Average score

Overall
4.7
Ease of Use
4.7
Customer Service
4.3
Features
4.6
Value for Money
4.7

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Stephen
Stephen
Graphic design in Nigeria
Verified LinkedIn User
Computer Software, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Instant messaging at its finest

5.0 2 months ago New

Comments: Telegram has truly simplified my daily routine and made it so much more organized. I have been using this app for a while now and it has become an indispensable part of my daily life. I really like its intuitive interface, customizable features like stickers, GIFs which adds more fun to my chats, and the cloud storage capacity which is simply amazing. Overall, Telegram is the best thing that ever happened to instant messaging and I'd highly recommend it to anyone.

Pros:

Telegram has a lot of amazing features which I really love. The ability to share large files of up to 2gb, and to customize my experience on the app is so satisfying. I also love the fact that I can have groups or channels with up to 200k members, this feature is rare nowadays and it makes telegram to really stand out. It's security and cloud based storage gives me peace of mind knowing that I can easily access my chats from other devices.

Cons:

Honestly, there's not a lot wrong I would say about Telegram though I would like for a way to stop malicious bots from messaging me to prevent spamming, I think that would be a nice feature to add.

Thu Htoo
Network Engineer in Myanmar
Information Technology & Services, 201–500 Employees
Used the Software for: 1+ year
Reviewer Source

THA review

5.0 3 months ago

Comments: Easy to use, user friendly, many video and movie can watch.

Pros:

sending movie and video 2GB per file is most like feature.

Cons:

Nothing to be tell, this app mostly perfact app.

Verified Reviewer
Verified LinkedIn User
Marketing & Advertising, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Telegram Needs a Lot of Work to be an Elite Messenger App

3.0 5 years ago

Comments: It honestly feels like a task to open this software up each day and I always have all the negative aspects on the top of my mind every time because I feel Telegram doesn't really care about their users or they'd rebuild the entire software in a way that is visually appealing, easy to navigate, scam/spam free, extra features and with easy support and training. Right now the main reasons I use this software are because all my cryptocurrency family uses it and there's some vendors I work with. Other than that, it nearly gives me a panic attack opening this software daily.

Pros:

All my cryptocurrency members and family are using this app which is the main reason I started using it in the first place. It has good marketplace features. It has great privacy options and the ability to call users. I like creating groups and managing them within this app. Bots can help the business a lot and sometimes I do find legit vendors that are great to work with.

Cons:

There are many things this software needs to do to improve itself. First, navigation is HORRIBLE!! It's so impossibly difficult to navigate through all the groups and personal chats to find relevant chats. Some of which were buried for weeks and I didn't even realize it. How about some sort of organizing feature? This alone NEEDS TO HAPPEN or I will look elsewhere for a better chatting software. Second, there are sooooo many scams and fake accounts on this app that I seriously wonder how many people have lost money here or had their lives wrecked. I for one have already lost thousands of dollars in scams that I thought would be legit vendors. Turns out, they just shut down their account and start a new one... Tried to contact support about this but... where is support? Shouldn't it be easy to get support help on this software, especially after they tried to raise $1B+ for cryptocurrency token? Comon... this should be the FIRST thing in any business. Users, how can we determine who is fake and who isn't? Some of my groups have sooo many spam/scammers posting shill's that I literally had to hire someone to create a bot to ban the spammers for me. And managing my own groups, I can only see so far down the list of who is in the group? Why can't I see everybody?? I want to contact each group member and it only shows a fraction of them. It's not visually appealing or easy to navigate. It feels like a software built in the early 2000's to be honest.

Hossam
Broker in Saudi Arabia
Oil & Energy, Self Employed
Used the Software for: 2+ years
Reviewer Source

Awesome app

5.0 4 weeks ago New

Comments: Satisfied with the experience overall and I am recommending it to all my acquaintances

Pros:

Categorized chats and groups and ease of use

Cons:

The search needs to be improved, some channels and groups are allowed to join in one country and when I travel to another they are restricted and can’t be seen again even after returning to the 1st country

Samiksha
Student in India
Animation, Self Employed
Used the Software for: 2+ years
Reviewer Source

Unlocking the Potential: A Deep Dive into Telegram

5.0 last month New

Comments: I've had a very good overall experience with Telegram. I like how user-friendly and seamless its UI is on many devices. For me, sending larger files—like documents and videos—quickly is a huge benefit. Additionally, I find the social component added by the ability to create channels and groups for various communities or hobbies to be fascinating. It would be great if there were additional integrated capabilities, like video calls, to make it a true all-in-one platform for communication.

Pros:

Telegram's dedication to privacy and security features, like as end-to-end encryption and self-destructing messages, which give users control over their data, is what I enjoy best about it. Its easy-to-use UI and smooth cross-platform synchronization also facilitate cross-device communication.

Cons:

he absence of an integrated video call functionality is what I like least about Telegram. The app allows audio calls, but only through third-party platforms or separate extensions, such as Telegram's desktop app, are video calls possible. This can be cumbersome for users who would rather have everything integrated into a single platform.