17 years helping Australian businesses
choose better software
What Is WhatsApp?
Messaging app that enables real time customer communications for small businesses.
Who Uses WhatsApp?
Mobile application for small businesses who wish to quickly and easily communicate with their customers.
Not sure about WhatsApp?
Compare with a popular alternative
Other great alternatives to WhatsApp
Reviews of WhatsApp
Alternatives Considered:
Family, friends and business together in one place
Comments: I really like the overall experience with WhatsApp. I think it is way better than any other social media out there. I have been using it for a couple of years, and I use it every day on my phone as well as on my laptop. It helps me stay connected with family and friends from different countries, which is great!
Pros:
WhatsApp offers voice calling features, video calls, one-to-one private messaging, group messaging, file sharing, and location sharing. In 2011, WhatsApp was a fast-growing social networking service within Europe but has since expanded to provide service in most regions of the world.
Cons:
No option to sign out of WhatsApp from your iPhone or iPad. You can set it up so that people can't see when you were last active, but you can't choose to show a timestamp for that at all. The app does have animated stickers, but these can't be used on iPhone XS or XR because they're too big and left-aligned.
A review of Whatsapp
Comments: Whatsapp is a great application for facilitating both personal and professional communication. Besides sending messages, Whatsapp can be utilised for creating communities, running ads, and doing marketing.
Pros:
Whatsapp allows me to send free text, multimedia message, create groups, and communities with other users. It has a clean and user friendly interface. Whatsapp allows me to connect with people around the globe.
Cons:
You need an active internet connection to be able to use Whatsapp at all times. There is a security concern as it is widely used for spamming users.
Office Communication
Comments: Overall, WhatsApp was a great team communication app.
Pros:
It was a consolidated way for the office to communicate all in one space while also being HIPAA compliant as it is private.
Cons:
I always got spam messages from random people I didn't know which was annoying and frustrating. The site went down sometimes.
Best familiar and easy usages
Comments: It is convenient and reliable. WhatsApp is is used worldwide, and it is easy to communicated with people near and far. I have no idea what my life would be without WhatsApp. It is my number one means of communication, with friends, family, and customers
Pros:
WhatsApp still has a lot to offer, the most popular messaging service has great audio and video quality for calls, easy link sharing functions and integration with other apps like Instagram. This app is perfect for Businesses. For me it has saved Alot of time to provide good customer care for my clients
Cons:
What I do dislike about the software are only because of features I've been enjoying in similar apps: -Whatsapp has very (very) limited storage management on top of taking up too much space, why does a messaging app has to take away 1.6Gb of my storage?
Alternatives Considered:
Good product for personal and business use.
Pros:
The interface is user-friendly on both desktop and phone, making it easy to use for both personal and business purposes. Pretty quick to respond to messages and a good option for small companies looking for free communication options with clients and/or international individuals. If you have no other options in your company for this purpose, this is a good option for people who are overseas and lack a phone option to call.
Cons:
Sometimes the video call glitches even when you have a stable network but it's good
