Qooper

Exactly what you need. Nothing more, nothing less.

Comments: What I like most about Qooper's mentoring software is how straight forward it is. It has all the functions you need. Nothing more, nothing less. Especially for mentors and mentees, the software is very user friendly. Next to that, it is easily manageable as an administrator as well. All the questions that might arise during the usage of the software can be easily answered by the many instruction video's Qooper offers, which saves you a lot of time. Last but not least, Qooper's customer support is excellent. I liked the fact that before having a demo, you could already explain your need and wants, which were dealt with in the demo. This personal approach was much appreciated by me and my colleagues. I look forward to starting our mentoring program and collecting our first results in the coming months!

Pros:

- Very user friendly; - Great customer service; - Easy to join as a mentor/mentee; - Professional design; - Easily adaptable to your own needs and wants.

Cons:

- Haven't found any cons yet.

Alternatives Considered: MentorCity, MentorcliQ and Mentornity

Reasons for Switching to Qooper: The user-friendliness of the software. Next to that, Qooper's communication is very straight forward and clear.

An AI mentoring platform that is a step above the competition

Comments: Aside from the platform itself (which is exceptional), working with Qooper has been one of the best HR/OD - Platform partnerships I've ever had. Our CSM Ipek has been an exceptional resource from early conversations, through configuration and deployment. She has also been an exceptional resource in terms of responding to queries, offering advice and guidance and keeping in touch in relation to new features and developments. It has been an absolute please to work with her over this past year.

Pros:

The AI matching feature was a big seller. Although we were going to be starting small, we knew from the outset we wanted the ability to offer mentoring opportunities to our global team, having a system which lifted this 'burden' when managing any mentoring program with many users was critical. It's proven to be the right choice for us in terms of its ease of deployment, applications of use, ease of customisation and deployment.

Cons:

There are probably some additional admin features I would love to see now that we've been using the platform for a while, however, our CSM has been extremely open to our feedback and suggestions.

Alternatives Considered: StellarUp, MentorcliQ, Together Mentoring and PushFar

Reasons for Switching to Qooper: Three simple reasons:- THE TEAM 100%. The initial conversations were focused on listening to and understanding our specific needs and objectives before tailoring a demo and proposal that addressed those directly - with advice on how we could grow and develop our mentoring with Qooper, not just providing a general demo/overview and a pushy sales pitch- The AI matching functionality (in addition to the platform itself, which was way ahead of the competition in terms of its UX and adaptability)- Cost (we demoed another platform with hardly any of the same features, had a poor/dated interface and received a proposal x2 the cost of Qooper).

Great Customer Service, Amazing Platform

Comments: I would highly recommend Qooper to anyone. We switched from another platform earlier this year and the quality difference is incredible!

Pros:

Affordability, customer service, user friendly, groups are fantastic, great initial content, but fully customizable for your program needs.

Cons:

Sometimes the mobile app has a few glitches, but when taken to the team, they are fixed. Certificates are not customizable.

Alternatives Considered: Chronus and Mentor Collective

Reasons for Choosing Qooper: User experience was abysmal. The platform wasn't effective and we were constantly fielding complaints from students.

Switched From: Chronus

Reasons for Switching to Qooper: Cost and ability to customize the program ourselves. There is so much more autonomy with Qooper than other products.

review

Comments: It's been ok so far

Pros:

I like the idea, but more support around setting up would be helpful

Cons:

lots of tailoring needs, that are not very easy to work through

Brilliant Decision to Switch to Qooper

Comments: Our overall experience has been excellent. The customer service is extraordinary and attentive whenever we needed assistance. We have grown our program 10 fold thanks to switching over to Qooper and our members have nothing but positive experiences using it, I very rarely get users reaching out to me needed help or having issues.

Pros:

Ease of use for both the user as well as the admin. Our membership normally needs extra assistance with instructions on enrollment, however, with Qooper, I have not needed to provide extra guidance, instructions, or videos, which has saved us admin time. Difficulty enrolling is no longer a reason for users not joining the mentoring program.

Cons:

If I had to name one thing, it would be the inability to have video chats within the software. There is a work around, where the users schedule a video call within the software so the session can be tracked but they can't hold the meeting within the platform.