--- description: Learn more about MyTAXPrepOffice price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: MyTAXPrepOffice Cost & Reviews - Capterra Australia 2026 --- Breadcrumb: [Home](/) > [Tax Practice Management Software](/directory/31359/tax-practice-management/software) > [MyTAXPrepOffice](/software/179883/my-taxprep-office) # MyTAXPrepOffice Canonical: https://www.capterra.com.au/software/179883/my-taxprep-office Page: 1 / 10\ Next: [Next page](https://www.capterra.com.au/software/179883/my-taxprep-office?page=2) > Tax return preparation and e-filing software for tax preparers. Powerful tools to grow your tax business at an affordable price. > > Verdict: Rated **4.5/5** by 228 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses MyTAXPrepOffice? MyTAXPrepOffice is a completely mobile professional tax prep software at an affordable price. Work anywhere, any time, on any device. Federal, all states, and all return types in our Essential plan. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 228 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support | 4.6/5 | Based on overall reviews | | Value for Money | 4.7/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Advanced Tax Solutions - **Location**: Rome, US ## Commercial Context - **Starting Price**: USD 695.00 - **Pricing model**: Flat Rate (Free Trial) - **Pricing Details**: MyTAXPrepOffice offers three plans created to fit your business needs. Call 307.414.1211 and let one of our experts help you choose the right plan for your business. Or purchase online. Our free conversion and 1-on-1 training make it easy to get started today. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English, Spanish - **Available Countries**: United States ## Features - Accounting - Client Management - Client Portal - Communication Management - Corporate/Business - Data Import/Export - Digital Signature - Document Management - Electronic Filing - For Tax Practices - Reporting & Statistics - Tax Calculation - Tax Filing - Tax Forms - Tax Planning ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Tax Practice Management Software](https://www.capterra.com.au/directory/31359/tax-practice-management/software) ## Related Categories - [Tax Practice Management Software](https://www.capterra.com.au/directory/31359/tax-practice-management/software) - [Corporate Tax Software](https://www.capterra.com.au/directory/31560/corporate-tax/software) - [Tax Preparation Software](https://www.capterra.com.au/directory/33655/tax-preparation/software) ## Alternatives 1. [TaxDome](https://www.capterra.com.au/software/186749/taxdome) — 4.7/5 (3591 reviews) 2. [Drake Tax](https://www.capterra.com.au/software/176133/drake-tax) — 3.8/5 (115 reviews) 3. [TurboTax Business](https://www.capterra.com.au/software/179846/turboxtax-business) — 4.5/5 (273 reviews) 4. [Spectrum Cloud](https://www.capterra.com.au/software/1077878/Spectrum-Cloud) — 5.0/5 (2 reviews) 5. [UltraTax CS](https://www.capterra.com.au/software/79430/ediscovery-point) — 3.5/5 (24 reviews) ## Reviews ### "STOP PAYING MORE THAN YOU SHOULD" — 5.0/5 > **Minerva** | *25 April 2024* | Accounting | Recommendation rating: 10.0/10 > > **Pros**: Price and what you get for this price. The client portal and unlimited sold me\! > > **Cons**: Have not used long enough to determine this yet > > Excellent - very professional and very updated. The dashboard is amazing\! ----- ### "Outstanding Experience with Sales & Training Teams" — 5.0/5 > **Dahir** | *6 April 2026* | Accounting | Recommendation rating: 10.0/10 > > **Pros**: What I liked most about MyTAXPrepOffice is how it brings everything together into one seamless, easy-to-use platform. The software is very intuitive, which makes navigating through returns, client files, and workflows extremely efficient—even during busy tax season. I especially appreciated the real-time calculations and instant form view, which helped me stay accurate and confident while preparing returns. The client portal is another standout feature—it makes communication, document sharing, and signatures simple and professional. On top of that, the support experience truly elevates the software. The sales team was knowledgeable and transparent, and the training team made onboarding smooth and stress-free. They took the time to ensure I fully understood the system, which made a big difference. > > **Cons**: What I liked least about MyTAXPrepOffice is that, while the system is very powerful, there can be a slight learning curve at the beginning—especially when navigating some of the more advanced features or settings. It may take a little time to fully understand where everything is and how to maximize all the tools available. Additionally, certain workflows and customization options could be more streamlined. At times, a few processes require extra clicks or steps that could be simplified to improve efficiency, especially during peak tax season. That said, these are relatively minor concerns. With the help of their excellent training and support teams, it becomes much easier to get comfortable with the system, and the overall benefits far outweigh these small drawbacks. > > I had an exceptional experience working with both the Sales Team and the Training Team at MyTAXPrepOffice. From the very beginning, the sales process was smooth, transparent, and highly professional. The sales representatives were knowledgeable, patient, and genuinely focused on understanding my business needs rather than just making a sale. They clearly explained the features, pricing, and benefits of the software, making it easy for me to make an informed decision. What truly stood out was the seamless transition from sales to onboarding and training. The Training Team exceeded my expectations in every way. They were extremely well-prepared, detail-oriented, and committed to ensuring that I fully understood the system. The training sessions were clear, structured, and tailored to real-world use, which made learning the software both efficient and practical. Their ability to break down complex processes into simple, actionable steps gave me a lot of confidence as a new user. They were also very responsive to questions and took the time to ensure nothing was left unclear. It’s evident that they care about their clients’ long-term success, not just initial setup. Overall, I highly recommend MyTAXPrepOffice—not just for the software itself, but for the incredible support provided by both the Sales and Training teams. Their professionalism, expertise, and dedication truly set them apart. ----- ### "Super disappointing" — 2.0/5 > **Dania** | *18 February 2026* | Accounting | Recommendation rating: 3.0/10 > > **Pros**: I like that it's cloud-based and online and I can access it from my phone. I'm able to access it from any computer, so if I need to work from my work computer or from my tablet I can do so. > > **Cons**: Customer support and the lies about the price. They are very interested to get you to sign up with them but then they totally disregard you. > > I was given a plan where I pay $198 a year and $5 per e-file, the \[sensitive content hidden\] was very interested in my business in the beginning and called me multiple times and answered my phone calls. I advised him of my specific needs in the program and he confirmed all of my needs were within the program. I started using the program and one of the main things which is e-signature is only offered if your client creates a username and password which I specifically told \[sensitive content hidden\] I had in another program and I did not like because my clients are older and they are not tech savvy. I also ended up seeing various fees that later after doing my research come to find out it was also the company charging me for program fees which he did not advise me of and are way over the $5 per e-file that he told me. So far it's been $40 per e-file. He has not had the decency to call me or email me back even though I have emailed him over five times. The customer support level is non-existent, the program is mediocre it does its job but I had to pay a membership with DocuSign so that my clients can sign their documents. The interview format within the program is also mediocre, I would say this program is more for advanced Tax Preps who knows their forms and what form they need for each client, some forms like the office credit under Schedule C does not work and you have to manually input the credit, so there are some bugs as well. I don't see how this company will be able to keep recurring customers with their lack of care and their lack of customer support, I for one will not be a returning customer next year. ----- ### "GREAT SERVIVE FROM ATHENA" — 5.0/5 > **AHMED** | *12 March 2026* | Accounting | Recommendation rating: 10.0/10 > > **Pros**: \[sensitive content hidden\] WAS WONDERFUL. SHE IS VERY KNOWLEDEGABLE, INFORMATIVE, WILLING TO HELP WITH A SMILE. THANK HER FOR THAT. > > **Cons**: IT'S NOT AS EASY AS IT SHOULD. YOU ARE NOT AVAILABLE ON THE WEEKEND. IT'S HARD TO BELEIVE THAT THERE IS NO HELP ON THE WEEKEND OF AFTER FIVE O'CLOCK. THOSE TIMES ON THE WEEKENDS AND AFTER 5, ARE THE MOST NEEDED HELP BY ALL THE TAX ACCOUNTANTS ----- ### "Exceptional Service, Effective Training, Some User Interface Enhancements Suggested" — 4.0/5 > **ANA** | *21 July 2025* | Financial Services | Recommendation rating: 10.0/10 > > **Pros**: Initial Training... Is a plus\! The initial training provided was excellent and fully equipped me to navigate tax season with confidence. I greatly appreciate the customer support team for their patience and dedication in assisting with any questions I had about the platform. I would like to highlight the exceptional service provided by \[sensitive content hidden\] from the customer support team. Her assistance was clear, calm, and highly knowledgeable. She even offered helpful tips on navigating the software after I mentioned that I was new to the system. The YouTube tutorials are incredibly helpful\! They provide clear, step-by-step guidance that makes it easy to follow along. Watching the videos also helps me become more familiar with the platform’s features and functionalities. > > **Cons**: These Are My Suggestions for Improvement The audio volume on the YouTube tutorial videos is noticeably low and could benefit from enhancement for better clarity. Similarly, the volume on the Customer Service Phone Line is too low and sometimes difficult to hear. The inability to use right-click functions (such as copy and paste) on the platform reduces efficiency. When addressing system alerts, the platform often redirects to a general page, and it is not always clear which specific line or field requires correction—especially when multiple entries are involved. > > Overall, my experience has been very positive. The training, support, and available resources have made a significant difference in my ability to work efficiently and confidently. I look forward to seeing continued improvements and enhancements to the platform. Thank you for your commitment to supporting tax professionals like me. ----- Page: 1 / 10\ Next: [Next page](https://www.capterra.com.au/software/179883/my-taxprep-office?page=2) ## Links - [View on Capterra](https://www.capterra.com.au/software/179883/my-taxprep-office) ## This page is available in the following languages | Locale | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | ----- ## Structured Data